Jack Ingram Volkswagen
Montgomery, AL
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387 Reviews of Jack Ingram Volkswagen
New 2014 Jetta Purchase Great experience dealing with the Pros at Jack Ingram Volkswagen in Montgomery. Guy, Justin, Mario and Rachel were fantastic to deal with—Great Crew! Great experience dealing with the Pros at Jack Ingram Volkswagen in Montgomery. Guy, Justin, Mario and Rachel were fantastic to deal with—Great Crew! All four were knowledgeable, courteous, helpful and enthusiastic--very “Professional.” Customer service at Jack Ingram VW is second to none. More
Awesome Experience for my First New Car Purchase I would have to say that the people at Jack Ingram Volkswagen were absolutely awesome!!! They made my first new car purchase a great experience! I s I would have to say that the people at Jack Ingram Volkswagen were absolutely awesome!!! They made my first new car purchase a great experience! I spent about 10 days looking for a car and had visited many different dealerships in the area, most of them made me feel uncomfortable. I walked on the lot at Jack Ingram and was treated like a friend. Danielle Scott made me feel at home, she was so nice and went out of her way to make sure all of our questions were answered. I never felt pressured like most of the other places I had visited, which was so nice. Went to lunch to think about the purchase and returned to say yes, it didn't take me long!! Guy Martin went out of his way to ensure that I got the color I wanted in the new 2014 JETTA TDI, went to Atlanta to pick it up!! When I picked up my care they all spent a couple hours with me explaining the Service Department, all the features in my car, setting up my phone, CAR-NET and ensuring that my car was detailed!! Best experience hands down!! Jack Ingram has a very professional staff that I would refer anyone to visit!! More
Repeat Business We were so pleased when Rita sold us our 2012 Jetta that we did not even consider any other dealership (or salesperson) when it was time to purchase a We were so pleased when Rita sold us our 2012 Jetta that we did not even consider any other dealership (or salesperson) when it was time to purchase a car for our daughter. We wanted a dependable car with an excellent safety rating. (Teenage drivers you know!) Rita hooked us up with a beautiful 2014 VW Jetta that had everything we were looking for and more. Between our customer service experience and our daughters reaction, we felt like heroes! Jack Ingram is the only place for us. More
GTI Buying Experience I went to Jack Ingram Motors to check on having the air conditioner in my VW checked and I had no initial intention of trading cars. However, I struck I went to Jack Ingram Motors to check on having the air conditioner in my VW checked and I had no initial intention of trading cars. However, I struck up a conversation with The salesman, Fred Jackson and he was extremely friendly and he showed me a couple of the new cars in their inventory. I did not wish to purchase a vehicle in that price range but I inquired about another new vehicle that I had spotted on a previous visit when I picked up my car after having an oil change. Fred offered me a deal on that vehicle that I couldn't refuse. He made the buying experience very pleasant and FAST as I drove away in my new VW GTI just over an hour later. I have to rate this as the best buying experience I have ever experienced buying a car. I would have to rate Fred and the entire Jack Ingram staff as superb. The next day Fred Jackson called to inquire if I had any questions or issues that I wanted to bring up and also to inquire on my satisfaction with the car and the whole experience I had making the purchase. To which I replied that I had no questions or issues to raise and that I was extremely satisfied with the buying experience. I will heartily recommend Fred Jackson and Jack Ingram Motors to all my friends who are looking to purchase a new or quality pre owned vehicle. More
Total satisfaction I contacted Jack Ingram Motors via their internet page. I requested contact via email as I work the night shift and value my sleep. Mr. Jackson cont I contacted Jack Ingram Motors via their internet page. I requested contact via email as I work the night shift and value my sleep. Mr. Jackson contacted me through my email account, thereby honoring my request not to wake me during my sleeping hours!! I had already picked a vehicle out that I was interested in. We went inside and started crunching numbers. Instead of a day spent, I was in and out within an hour and a half. Very professional! I will recommend Jack Ingram Motors to all of my friends. More
2014 Passat This is my second time buying a VW Passat from this dealership, and I will definitely be back for a third time. If you are looking for a new VW be su This is my second time buying a VW Passat from this dealership, and I will definitely be back for a third time. If you are looking for a new VW be sure to contact Fred Jackson at Jack Ingram. The service department at this dealership is great too and a it was big part of me choosing to get another Passat from Jack Ingram. More
Review of Beetle Sale I was very pleased with service and the extensive search for my Volkswagen beetle by Justin Schmalenberger. He walked me out to the back lot to view I was very pleased with service and the extensive search for my Volkswagen beetle by Justin Schmalenberger. He walked me out to the back lot to view the color I wanted, provided a test drive in a beetle, and worked with the Manager, Guy, to get a vehicle that I loved, brought it from Florida, sent me pictures of it—all to please the customer. When the beetle was sold to me and determined to have an air conditioning problem, Justin and the service department worked diligently to repair it and explain the correction and provide a compliment of tinted windows to retain a happy customer. Jack Ingram is one of the best Volkswagen dealerships in the South. Dr. Lelia W. Frank, Satisfied Customer More
New Passant Purchase Extremely pleased with the service I received from Mario. He was very friendly and extremely knowledgable about my new Passant. Put was also very hel Extremely pleased with the service I received from Mario. He was very friendly and extremely knowledgable about my new Passant. Put was also very helpful with me in negotiating the sale and trade for my old Jetta. I've come to expect nothing but the best from your dealership and have never been disappointed. More
Life Long Customers We have been researching a new vehicle for about a year now, after driving a Suburban for 4 years we needed something more economical. We visited the We have been researching a new vehicle for about a year now, after driving a Suburban for 4 years we needed something more economical. We visited the dealership and were instantly greeted by Mr. Jackson who was very helpful and informative. We were looking into the Jetta Sportswagon, but Mr. Jackson introduced us to the Passat Sedan TDI when we told him our needs. They were extremely helpful, professional, and accommodating. We are both Combat Veterans, and the fact that they value our service was a deciding factor in our purchase. We will now be lifelong Volkswagen customers, and plan on only dealing with this dealership. Highly recommended!! More
VW Jack Ingram Overall experience was excellent. From the moment we arrived we were taken care of and never made to wait. All of the employees we dealt with, especia Overall experience was excellent. From the moment we arrived we were taken care of and never made to wait. All of the employees we dealt with, especially Mario (Fantastic to deal with) , were of a superb caliber. I would highly recommend and plan on returning to this dealership should I need anything. More