Jack Ellena Honda
Lawrence, KS
759 Reviews of Jack Ellena Honda
"Excellent New Car Purchase Experience" We had a great experience at Jack Ellena. The employees are so frIendly and helpful. Matt was awesome......he not only got us a great deal he also ma We had a great experience at Jack Ellena. The employees are so frIendly and helpful. Matt was awesome......he not only got us a great deal he also made the purchase very easy! Matt is very knowledgeable and informative! I would highly recommend Jack Ellena......Matt Brookbank, Sam Azazpour and Cheng Yang! Great experience all the way aroumd! More
good all around Had a great experience. Monty made sure that I kept my business local. We exchanged multiple emails and text because I was busy with work. His hard wo Had a great experience. Monty made sure that I kept my business local. We exchanged multiple emails and text because I was busy with work. His hard work got the deal done. More
Good Service! Marc is a great kid with good values/morals! Good overall crew and will be back for future purchases. I hope they continue the hard/HONEST work. Thank Marc is a great kid with good values/morals! Good overall crew and will be back for future purchases. I hope they continue the hard/HONEST work. Thanks More
Poor follow up and post-sales experience Poor communication. Mailed title about 45 days after my purchase. Claimed to have called me but never had any missed calls of messages from this deale Poor communication. Mailed title about 45 days after my purchase. Claimed to have called me but never had any missed calls of messages from this dealership. Never followed up after I purchased a new accord from them. My salesman always failed to return my phone calls. I will never do business with this car dealer again. This is why people drive to Kansas City and Topeka to get a Honda! More
Great new car buying experience I went in after my car had been totaled with the goal of getting myself a new Fit to replace my old Civic. Matt was very helpful at finding me a good I went in after my car had been totaled with the goal of getting myself a new Fit to replace my old Civic. Matt was very helpful at finding me a good deal with the features I wanted on the lot. Drove away that day in my new car! More
Wonderful purchasing experience I had a great experience purchasing my new accord at Jack Ellena. The staff are so friendly and helpful. Matt was such a great person to help me in th I had a great experience purchasing my new accord at Jack Ellena. The staff are so friendly and helpful. Matt was such a great person to help me in this experience. This was the first new car I have purchased and Matt made the experience not only very easy but very enjoyable. He was extremely helpful, knowledgable, and was willing to help/answer any questions I had at any time, day or night. I highly recommend Jack Ellena and Matt Brookbank for people looking to lease or purchase. I look forward to coming back and having Matt help me again with my next purchase! More
Enjoyable experience I really appreciate their willingness to go the extra mile to answer the customer's questions. The quality of their vehicles is noteworthy also. Thank I really appreciate their willingness to go the extra mile to answer the customer's questions. The quality of their vehicles is noteworthy also. Thanks More
Great experience Couldn't have asked for better service. They people that work at the dealership were super friendly and I would definetly recommend anybody to this gr Couldn't have asked for better service. They people that work at the dealership were super friendly and I would definetly recommend anybody to this great service. Thank you! More
Amazing! Marc and the whole staff at Jack Ellena were amazing. I would recommend them to anyone! I have never worked with friendlier people. I have never purch Marc and the whole staff at Jack Ellena were amazing. I would recommend them to anyone! I have never worked with friendlier people. I have never purchased a new car,and they made it so comfortable and easy. More