Jack Ellena Honda
Lawrence, KS
759 Reviews of Jack Ellena Honda
Good to work with!! Matt was very helpful and made my purchase of a 2017 Ridgeline quite easy. He is a very knowledgeable salesperson, which I appreciated. He is also ve Matt was very helpful and made my purchase of a 2017 Ridgeline quite easy. He is a very knowledgeable salesperson, which I appreciated. He is also very thorough with good follow up skills and attention to detail. More
Smooth transition! My wife and I had a unique experience in our decision to replace our old but reliable Odyssey with a new CR-V. Unique as in no pressure to buy. Matt a My wife and I had a unique experience in our decision to replace our old but reliable Odyssey with a new CR-V. Unique as in no pressure to buy. Matt appeared as we were browsing, asked if he could help us with any questions, and proceeded to give us a complete introduction to the CR-V model. That led to a test drive, more conversation, and finally a decision on our part to lease a new CR-V. He was patient, courteous, knowledgeable, and able to engage in a bit of "small talk" while we were figuring out what we wanted to do. Matt has a great future with Ellena Honda, a firm we have come to value over the past 13 years. More
Matt is the bomb Matt did an awesome job of getting me in a new 2017 Honda Accord EX-L! He made the entire car buying process easy, from start to finish. He took the t Matt did an awesome job of getting me in a new 2017 Honda Accord EX-L! He made the entire car buying process easy, from start to finish. He took the time to make sure I was confortable, both with the vehicle and with the numbers. I would definitely recommend anyone needing to buy a car to go to Matt! More
Shady dealings The service department is okay, but as I was waiting for service I talked to a sales person. A manager offered a car to me at a certain price. I had t The service department is okay, but as I was waiting for service I talked to a sales person. A manager offered a car to me at a certain price. I had to leave for work. When I called back and spoke with Monty the general manager and directly with John Ellena. They refused to honor the managers offer and they took the price up over $5000. That is how this dealership does business. Be warned. More
Great Experience for Getting My First Néw Car!! Matt helped me get my new red Honda Civic 2017 EX. It was an amazing experience without any hassle because buying a car can be long and tedious. Highl Matt helped me get my new red Honda Civic 2017 EX. It was an amazing experience without any hassle because buying a car can be long and tedious. Highly recommended!! More
Best Car Buying Experience From the time, I walked in the door I was treated as a very valued person and customer. Monty Lala and Thom Weik greeted and treated me with the upmo From the time, I walked in the door I was treated as a very valued person and customer. Monty Lala and Thom Weik greeted and treated me with the upmost respect and ensured my needs were met. The atmosphere is inviting and welcoming; sales personnel are friendly and very personable. Thank you for making me feel welcome and taken care of, the warm reception, and engaging conversations. I left the dealership knowing I made the right choice purchasing my 2017 Honda Accord at the right dealership. Your dealership lives up to your motto, “You’re going to like it here.” My experience at Jack Ellena Honda has been the best car buying experience in my life. More
Loving my car! We needed to replace our old Honda and decided on a 2015 Civic... love my new (preowned) car! Thom and the rest of the crew were great!! Everyone was We needed to replace our old Honda and decided on a 2015 Civic... love my new (preowned) car! Thom and the rest of the crew were great!! Everyone was super friendly and helpful, no "pushyness" whatsoever, and I felt very comfortable with our decision to buy. I'd definitely buy from Jack Ellena Honda again. More
Great deal on used Element I had been keeping a eye on a used 2006 Element the dealership had and finally decided to try to make a deal. Talking with salesman Jerome Durham and I had been keeping a eye on a used 2006 Element the dealership had and finally decided to try to make a deal. Talking with salesman Jerome Durham and then test driving it was time to talk deal. Used car manager Aaron Hansberry, Jerome and I worked out what I thought would be an acceptable deal. A couple days later I returned to the dealership and met with Jerome again and brought in Monty for the final on paper deal. Everyone was very low key no pressure to buy the car. After the purchase parts were ordered for the vehicle and when they came in it was time to schedule a time with service manage Dennis Griffin. I have worked with Dennis many time and he is always super great to deal with. Would I recommend this dealership to others? Yes I would and have many times. Everyone is friendly and I have never had any problem that someone there could not solve. Jack Ellena Honda is a 10 in my opinion. More
Awesome I had a great deal from Jack Ellen, they were helpful and I highly recommend them specially Nate and Monty they were really helpful and care about the I had a great deal from Jack Ellen, they were helpful and I highly recommend them specially Nate and Monty they were really helpful and care about their customers. More
Very helpful and low pressure I went to purchase a new vehicle, They were very helpful and low pressure and the process was very painless. I was able to work with the finance manag I went to purchase a new vehicle, They were very helpful and low pressure and the process was very painless. I was able to work with the finance manager to get the rate and down payment that worked for me. Process took about 2 hours and I am very satisfied with the purchase process and post-purchase customer service. More