
JM Lexus
Margate, FL
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Our buying experience at JM Lexus was outstanding. When we first got into the showroom nobody tried to grab us as we often see. We even had to wait a few minutes for a salesperson because of rotation. Shal we first got into the showroom nobody tried to grab us as we often see. We even had to wait a few minutes for a salesperson because of rotation. Shalom was very polite, friendly and professional. He even came back on his dayoff to deliver the car to us. Reggie explained very thorouly the extented warranty but we had to refuse it because we might bring the car to Canada within a year. Because of the way we were traeted at JM Lexus we have already started to send them some new customers and will keep doing it. More
I was on line looking at your website saw some cars and called. I spoke with a sales associate Dan Phillips, and he was pleasant and welcoming. I went to JM Lexus, and he was very patient with me. He had t called. I spoke with a sales associate Dan Phillips, and he was pleasant and welcoming. I went to JM Lexus, and he was very patient with me. He had the cars that I was looking at up front. We went for a test drive which was great, the best part was him showing me the JM Lexus service center, I was very impressed as to how JM Lexus takes care of their customers, it was the best experience I had with buying a car.I will spread the word to my family and friends. Mary jo Maccaro w More
This was the first vehicle I actually was able to purchase, and being a first time buyer I was pretty nervous. Thankfully Alan made my first buying experience very pleasant and made me feel comfortab purchase, and being a first time buyer I was pretty nervous. Thankfully Alan made my first buying experience very pleasant and made me feel comfortable right away. They explained the whole process and made me aware of the benefits of owning a Lexus, and from there I was practically sold. Everything went very smooth and I will definitely recommend this dealership to all my friends and family members. Thanks once again to Alan and Omar for making my first car purchase a delight. More
I had a terrific time dealing with these professionals. Alan was so accommodating that he went far beyond my expectations. Highly recommended dealership and staff. I would definitely buy another vehicle he Alan was so accommodating that he went far beyond my expectations. Highly recommended dealership and staff. I would definitely buy another vehicle here and would also refer them to my family and friends despite the fact that I reside at the opposite end of the country. A+++++++++++! More
Friendly staff, excellent customer attention and great pricing. Everyone was easy-going and happy to help you. Did not feel like your traditional big dealership; all negotiations and financing terms were pricing. Everyone was easy-going and happy to help you. Did not feel like your traditional big dealership; all negotiations and financing terms were simple and straightforward. Rose was a pleasure to work with. Highly recommend JM Lexus. More
I was very impressed with the service I received from Alan. I located a car through JM's website. Mr. Webster immediately contacted me to set-up an appointment to test drive the vehicle. After going ove Alan. I located a car through JM's website. Mr. Webster immediately contacted me to set-up an appointment to test drive the vehicle. After going over my options and the great price; I decided to purchase my Lexus ES from JM. I can't wait to experience all the amenities that this dealership has to offer. More
By far the best experiance we have ever had at a car delearship. There are no salesman hunting you down. Everyone there is super curtious and helpful. Our sale person Pedro Oslan was a dream to work wit delearship. There are no salesman hunting you down. Everyone there is super curtious and helpful. Our sale person Pedro Oslan was a dream to work with. No preasure what so ever. Answered every question we had and made sure that we received exactly what we were getting. I was not a big Lexus fan but after this experiance. I would more than highly recommend this deal and Pedro to anyone that i know that is interested in leasing or purchasing a Lexus. The staff over at JM are all professionals. More
Wonderful experience at this Lexus dealership--primarily due to Chris Ferrell. Totally down-to-earth, warm, no pressure whatsoever. The antithesis of the salesman stereotype--which made us want to buy a c due to Chris Ferrell. Totally down-to-earth, warm, no pressure whatsoever. The antithesis of the salesman stereotype--which made us want to buy a car from him. Got a great deal on a CPO vehicle and absolutely will buy again here. The best car-buying experience we've ever had. More
Alan Webster and JM Lexus were a pleasure to work with and fulfilled all my expectations in a dealer. I could not have asked for a better buying experience. I arrived at Miami International Airport wher and fulfilled all my expectations in a dealer. I could not have asked for a better buying experience. I arrived at Miami International Airport where I was promptly picked up by Alan. After an easy 40 min ride from Miami International, Alan gave me a grand tour of JM Lexus' impressive facility. Customer attention to detail is evident here. Purchasing a car from an out-town dealer can be risky, but Alan and the team at JM Lexus made sure everything was as advertised (cars condition, vehicle pricing). No extra charges, fees etc. Alan, thank you and appreciate all your assistance in purchasing my first Lexus. Look forward to doing business again. More
***** Yes, five (5) star rating from us. This is the best dealership I have ever encountered. They hit the mark every time. Professional, personable, detailed and customer satisfaction oriented. Our sa best dealership I have ever encountered. They hit the mark every time. Professional, personable, detailed and customer satisfaction oriented. Our sales professional, Joe Caruso, was and still is AWESOME. We did not know him prior to when we called Lexus 1 1/2 years ago and we were fortunate to get him when he answered the phone. Trust ne, all car salesman are NOT the same, and all dealerships are NOT the same either. There is another Lexus dealership closer to our home but JM Lexus stands far ahead of them all the way around. The other dealership had an attitude and the salesman just wanted to shove a car on the lot down our throats. Joe is different, he listens and works hard to find you what YOU want. As a matter of fact, whenever we go back for routine maintenance service we drop in on him in the showroom just to say hello and catch up. I must say this facility is state of the art, both the repair shop and waiting area are impressive. The waiting lounge is designed with your comfort and needs in mind....Lexus' true customer appreciation is reflected throughout this dealership location. P.S. I love my Lexus ES350..."Go see Joe, he's a real pro" More