JM Lexus
Margate, FL
Filter Reviews By Type
Showing 8,913 reviews
Alan is a great guy and was very friendly and did a great job in assisting me and my wife in buying our M35. He made sure we were happy with the car, showed us around the dealership and patiently helped us t job in assisting me and my wife in buying our M35. He made sure we were happy with the car, showed us around the dealership and patiently helped us through the entire process. This is my 2nd car bought from JM and I look forward to buying the 3rd. The staff there truly is the best and JM is by far the best dealer experience in S. Florida. Many thanks to all at JM. More
Overall, it has been a great experience. Jerry sold me the car at a fair price and fair trade as well. I had to go back in for a correction on the car. Jerry took care if the issue while i waited. I had a the car at a fair price and fair trade as well. I had to go back in for a correction on the car. Jerry took care if the issue while i waited. I had a molding on the drivers side that was pitted. Although the repair was probably not covered under warranty, they fixed it for me anyway. More
Super great experience!!! Alan was a super great and nice saleman, I got the car of my dreams at a great price! If I had to do it all over again I would without a doubt!!! I loved the tour around the dealer saleman, I got the car of my dreams at a great price! If I had to do it all over again I would without a doubt!!! I loved the tour around the dealer and to know all the efforts that the staff of the Dealer puts in to make their customer number one!! Free car wash for life, now that's sweet! Overall it was te easiest car buying experience ever being this my 2nd one. The best part is that not for one moment I felt pressure into buying the car. More
I was looking to buy a used Lexus LS 430 either 2005-2006. When I saw a unit on the internet that I was interested in I went to the dealership to check it out. I was greeted by a friendly sales sta 2005-2006. When I saw a unit on the internet that I was interested in I went to the dealership to check it out. I was greeted by a friendly sales staff,and went over to see the used unit in stock. In the end I purchased the vehicle for a reasonable price, the deal was made. Five days later I went back to make my final payment for the vehicle I purchased only to find out the the salesman was transferred to another job at the dealership. I felt abandoned ,however after searching around "Jerry" another sales associate came to my rescue,put the deal through and made me feel "At Home". I felt bad that he had to do the work to finalize the deal,however he was very professional and up beat about having me as a new customer. If it had not been for him I would have been very disappointed in my experience with this dealership. In the future I will see him first and look forward to making further purchases there. Rob More
This was my first time purchasing a car and they made this experience one to remember. It took me 2 days to finalize my decision and not once did I ever feel pressured or annoyed by the car salesmen. It' this experience one to remember. It took me 2 days to finalize my decision and not once did I ever feel pressured or annoyed by the car salesmen. It's been almost 1 week now that I've had my car and I'm loving it!! More
I was apprehensive about the whole dealer experience since i was recently divorced and had to face buying a car on my own. I went to JM because I heard that they are Women Certified. The fact that they since i was recently divorced and had to face buying a car on my own. I went to JM because I heard that they are Women Certified. The fact that they are a women friendly dealership and earn an award for their treatment of women, was enough to make me only visit them. They did not disspoint me! not only did I purchase the car but I referred my sister who is considering a purchase as well. Thank you for restoring my faith that there are honest car dealers out there! More
Purchased 2006 RX400h from JM Lexus from Internet Manager Alan Webster. Alan went out of his way to return emails and phone calls to me in Oklahoma City. I purchased RX400h over the phone and with photos and Alan Webster. Alan went out of his way to return emails and phone calls to me in Oklahoma City. I purchased RX400h over the phone and with photos and info. that Alan emailed me to help me make my decision sight unseen. He helped me with providing a spec sheet and physical description of the RX400h and assisted me with a wonderful transporting company (First Class Auto Transport, Nicole) to get my RX to me safe and sound in a timely manner and a great price. He made sure transport company picked up car, made sure a tire that leaked air was repaired before it got loaded onto the tranporter and provided all necessary manuals, keys and accessories were secure before the RX departure to OKC. I purchase many cars from out of state but usually I fly out and drive them back home. This time I purchased sight unseen and relied on Alan's recommendation of this RX. RX was delivered to me last night. 2006 Certified RX400h with 59k miles on it and it looked in as new condition inside and out. No dings or scratched, wheels perfect, and interior was in as new condition. Interior leather excellent, Dash excellent, carpet excellent, rear cargo excellent! I am a very very picky person and a clean freak to boot and like all my things pretty close to perfect. RX400h fit my expectations and that is saying a lot...I will be purchasing a used White 2010 RX450h in a year or so and will look to JM Lexus in Margate Florida to provide me with another impecable vehicle and of course excellent service from Alan Webster. More
Outstadning experience which is rare in the "car buying" environment. There was no pressure put on me during the whole process and the service was outstanding. The salesman, Mr. Chirs Ferrell, was friendly environment. There was no pressure put on me during the whole process and the service was outstanding. The salesman, Mr. Chirs Ferrell, was friendly, honest and upfront from the start of our discussions and went beyond my way beyond expectations from a service standpoint. More
I am really satisfied to be one of their customers. they have a wonderful team of customer services. As well as, they so helpful, willing to give the customer any information he or she in need to. So I high have a wonderful team of customer services. As well as, they so helpful, willing to give the customer any information he or she in need to. So I highly recommend this dealer to my relation and to my friends. More
We have bought 6 lexus at JM Lexus in the last 5 years We have bought 6 lexus at JM Lexus in the last 5 years and loved the service at each time of sale. We always go back to the fact, it starts with t We have bought 6 lexus at JM Lexus in the last 5 years and loved the service at each time of sale. We always go back to the fact, it starts with the care given by each professional representative. We did shop around and honestly, I was called by the other Lexus locations when I did an internet search. We found we needed to atleast go where loyalty was due and came into JM lexus without an appointment. And yes we bought it there... Thank you and more sales to come form the de los Hoyos family. I hhave reffered many and my friend Don Potter bought his first Lexus there too. Regards, Rosalie de los Hoyos More