JM Lexus

Mr. Webster was very professional and thorough. A pleasure to deal with during the purchase and since. Very nice dealership to visit. The finance officer was extremely helpful as well. pleasure to deal with during the purchase and since. Very nice dealership to visit. The finance officer was extremely helpful as well. More

This is the 3rd Lexus we have leased through Jeff Felder. He is accomodating and willing to spend as much time as you need with questions. We never felt like we were being pushed into something. He worked He is accomodating and willing to spend as much time as you need with questions. We never felt like we were being pushed into something. He worked with us with the price we wanted and Reggie Johnson came through. We are very happy with JM Lexus, their sales people and their service. Thank you Jeff - See you in a couple years! More

The salesman I dealt with, Jeffrey Felder, was extremely professional, friendly, and thorough. I was extremely impressed as I did not find these qualities in other salespeople while car shopping at other d professional, friendly, and thorough. I was extremely impressed as I did not find these qualities in other salespeople while car shopping at other dealerships. II haven't had the need to use the service department just yet as I've only had the car for a few weeks but I'm sure the service will be top notch based on my experience to date. As of today, I will refer others to this dealership location. Thank you for the great experience! More

Ava was very helpful when we came in to renew a lease; she assisted me with storing some CD 's that i forgot to remove on the way to return the car. My overall experience was excellent! German went above she assisted me with storing some CD 's that i forgot to remove on the way to return the car. My overall experience was excellent! German went above and beyond regarding car selection,financing information etc. The experience was extremely positive. I also met with Max Seltzer the business manager who was very competent and explained he would be contacting me on Monday to transfer the tag to a University of Miami tag. More

From beginning to end my experience was wonderful. Started with Dante working to buy my IS. Then spent much time with German Afanador. He was patient, pleasant, positive and all around perfect as a re Started with Dante working to buy my IS. Then spent much time with German Afanador. He was patient, pleasant, positive and all around perfect as a representative of JM Lexus. Although it was 9:00 at night when we finished all the paper work he still never made me feel rushed. He took care of every detail of transferring my "stuff" from my old car to my new one. The other person, Steve Smiley who took care of all the paper work was equally friendly and pleasant. All in all walking into the dealership was a warm and friendly experience. Starting with the receptionist Donna. Every one who saw me smiled and said hello. That is NOT the case in another Lexus dealership. They accomplished their mission of making me feel like a welcome guest! More

I sold my old car and wanted to purchase a Lexus. After shopping online and visiting dealerships, I found JM Lexus. The internet team answered pertinent questions I had about the car and I was even able t shopping online and visiting dealerships, I found JM Lexus. The internet team answered pertinent questions I had about the car and I was even able to speak to someone in the financing department before I drove there. This was very important because I had a few options to consider and I like to be an informed consumer. When I arrived at the dealership, Michael, the gentleman that I was communicating with on the internet was helping another client and so he placed me with Jeffrey. I appreciated that he placed value on my time as opposed to having me wait around till he was free. Jeffrey gave us a tour of the JM Lexus service center which is very impressive and then showed us the IS250 we came in to see. He took us on a test drive, answered all of our questions and didn't rush us. We eventually decided on a different IS250 and paid what we feel was a fair price. The gentleman we worked with in th financing department worked to get us an excellent rate and terms which made it a great experience. I would highly recommend JM Lexus as this is one of a few companies that really does put the customer first. More

Had a great experience here. Everyone was professional from top to bottom. Had a great salesperson (Jerry). I would certainly recommend Jm Lexus to anyone looking for a new or used car. I was fully exp from top to bottom. Had a great salesperson (Jerry). I would certainly recommend Jm Lexus to anyone looking for a new or used car. I was fully expecting top customer service and that is what I received. More

My wife had been looking to replace her 2002 Lexus SC430 for something that could transport the grandchildren safely. She determined it was going to be a 2009 RX350, and was able to make a choice online wit for something that could transport the grandchildren safely. She determined it was going to be a 2009 RX350, and was able to make a choice online with the excellent support and assistance from Alan Webster. We drove down from the Tampa Bay area on Saturday the 15th, and arrived later than anticipated. Alan had it all set up ahead of time for the purchase to be processed in a very minimal amount of time; however, what he didn't know was that before she committed to the car, she wanted to look around. As a result, all the work Alan had done getting the silver RX350 ready for us was negated, because she now wanted a red one. Alan was very professional in handling this last minute change, including having the red RX350 processed thru detailing and inspection one last time before releasing it to us. The whole process was very smooth, and we were very impressed with both Alan's handling of the whole matter, and with the dealership itself. It was a pleasure dealing with Alan and JM Lexus, and we will highly recommend both to our family and friends when they are looking for a new or pre-owned Lexus. My wife is very happy with her choice of vehicle, and the ride back to Tampa Bay in it was very comfortable even though it rained most of the way. John W. More

Yesterday (5/14/11) I had an appointment with Mr. Webster at JM Lexus in Margate, FL. I arrived a about 10 minutes before my scheduled appointment and he was there, waiting to meet with him. As he was in the at JM Lexus in Margate, FL. I arrived a about 10 minutes before my scheduled appointment and he was there, waiting to meet with him. As he was in the middle of a negotiation with another client, he and one of his colleagues came over to me. He introduced himself as well as his colleague (Tye Fowler) and informed me that his previous appointment was going over the schedule time, and asked if it was okay for Mr. Fowler to fill in on his behalf; instead of having me wait until he completed his prior appointment. Mr. Fowler was very pleasant, very respectful, referring to me as Ms. Ferguson. He offered me complimentary drink and cookies. He took me for a test drive, gave me a tour of the facilities and discussed the bill of rights. Throughout the contact he was very pleasant, ensured I was comfortable with the process and took his time to explain anything I did not understand. He was very knowledgeable of the dealership and the products. As we know purchasing a car can time consuming, but because he was so attentive and communicated with me every step of the way, it really did not seem as long. He also ensured if I was hungry and ensured that lunch was provided. I must thank Mr. Webster, Mr. Fowler, the business manager and the finance manager for making this process so pain free. They went over the details of the financing and what my options were. Thank you JM Lexus for employing such courteous, knowledgeable and understanding staff members. I did enjoy my experience and would not hesitate to refer JM Lexus friends and family. Jennifer, Fort Lauderdale, FL More

John was pleasure to work with. He is very professinol was able to answer all our questions to my satisfaction.Has a very good knowledge of the auto industry.We were buying out our lease on a 2007 ES350 w was able to answer all our questions to my satisfaction.Has a very good knowledge of the auto industry.We were buying out our lease on a 2007 ES350 with 26000 miles and were not sure it was the best way to go. He made us feel very comfortable with our decison.We would deal with JM Lexus again with out question. Robert Apfelberg Lighthouse Point FL. More