JM Lexus

Mr Giannone was our salesperson regarding the purchase of a new 2011 Lexus RX350. It was a pleasure dealing with him. He was very polite,friendly,and very knowledgeable in all aspects of our transaction.He a a new 2011 Lexus RX350. It was a pleasure dealing with him. He was very polite,friendly,and very knowledgeable in all aspects of our transaction.He always seemed interested in our concerns and made us feel very comfortable at the dealership.I would not hesitate to recommend him very highly to any perspective customers. Thank you Mr.Giannone for all your assistance and patience. More

Friendly knowledgeable professional service.customer service was great,overall experience was very good,Price for new auto was fair,trade in value for my car was also fair. service was great,overall experience was very good,Price for new auto was fair,trade in value for my car was also fair. More

Overall, my experience at JM was the best I have ever had than anyother dealership. I am definatly going to buy all my cars from now on from JM Lexus! than anyother dealership. I am definatly going to buy all my cars from now on from JM Lexus! More

Great customer service and friendliness they follow up with your needs just by been always available when contacted.I will recommend any one to do business with JM Lexus. I got my first Pre-owned car with with your needs just by been always available when contacted.I will recommend any one to do business with JM Lexus. I got my first Pre-owned car with them about three years ago and I have no regrets about the service that they provide. More

German Afanador,our salesman,started our conversation with "I love cars and this is the best job for me." and I knew we would get along. After we purchased our car-he has spend so much time helping me le with "I love cars and this is the best job for me." and I knew we would get along. After we purchased our car-he has spend so much time helping me learn all there is to know about my new car.He has even come to our home to help set up the garage door opener and given me further instructions on the navigation system. This car has so many great features but I am having a hard time learning how to use them. He is being very patient. This is our third Lexus and I love it. I highly recommend this young man-he is outstanding! Thank you JM! More

Because of their reputation, we decided to travel more than 3 hrs to see what JM Lexus had to offer. We are happy that we did! Gary Catronio spent 4 1/2 hours with us (on his day off) to assure that we go than 3 hrs to see what JM Lexus had to offer. We are happy that we did! Gary Catronio spent 4 1/2 hours with us (on his day off) to assure that we got into the car that we wanted for a cost the was more than reasonable. From start to finish, he gave us customer service that was among the best that we have ever experienced! Gary was courteous and knowledgeable and did everything in his power to make us happy, and to feel satisfied with our wonderful, new purchase!! More

This is my third Lexus. The service is matched only by the quality of e car itself. This is the first car I ever bought where they actually gave me a class in how to use all the functionality of the vehi the quality of e car itself. This is the first car I ever bought where they actually gave me a class in how to use all the functionality of the vehicle. Very cool. More

I wish they had 6 starts to give Joe Caruso and JM Lexus. Just took delivery of our second new Lexus RX-350 from JM in the past 18 months. Joe delivered the car to our home in Jacksonville, Florida (350 mile Just took delivery of our second new Lexus RX-350 from JM in the past 18 months. Joe delivered the car to our home in Jacksonville, Florida (350 miles!), we signed the papers and he took the Big Red Coach back to South Florida. I mean, who could ask for more personalized service than that? On both deals, conducted entirely over the internet through email, Joe has consistently treated our family with dignity, been good for his word and conducted business in an honorable, straightforward and decent manner. On our initial transaction, Joe sent all the papers by FedEx for my wife to sign (her car), I drove down to JM Lexus and took delivery. Not a penny of "surprises", last-minute adjustments or other dealer comedy. This time, to top it off, Joe graciously offered the long-distance delivery. JM is affiliated with the Toyota and Lexus importer for the Southeast and obviously has enormous allocations of vehicles. Cars supposedly "unattainable" elsewhere do not seem to be an issue for JM. I can't say much about their service department, living as far away as I do, but I've leased our last two new Lexus cars from Mr. Caruso and would recommend his services, and JM Lexus, to anyone, especially if you live in a smaller market with zero competition. More

First Mike was very informative about car. Dealer has always been great this is my second car from dealer. Jim Mangano Sales Director was also top notch. The service department at this dealer is spectacu always been great this is my second car from dealer. Jim Mangano Sales Director was also top notch. The service department at this dealer is spectacular. I drive by two Lexus dealers to have cars serviced almost 40 miles from home due to their service. I have been to others they don't even compare. More

Its been a while since i bought my car but i had to let everybody know how good they treated me at J M Lexus.My salesman Chris Ferrel was very nice and answered every question and made the whole process en everybody know how good they treated me at J M Lexus.My salesman Chris Ferrel was very nice and answered every question and made the whole process enjoyable as it can be.I highly recommend this dealership and if you can get Chris you will see his hospitality. More