JM Lexus

Upon arriving to JM Lexus service department to have my 2007 350 LS Lexus repaired, I found the service to be prompt and friendly. I had no problem communicating with the Service Manager, "Mr Ed Bienkowsk 2007 350 LS Lexus repaired, I found the service to be prompt and friendly. I had no problem communicating with the Service Manager, "Mr Ed Bienkowski." Mr. Bienkowski understood the problem I was having with my vehicle... wrote up the paperwork and was on my way in little time to my job in a loaner. During the time of service, Mr. Bienkowski called me to explain the problem with my automobile... it was being worked on and it would be delayed a day. . Withyour prompt and friendly service. I would not hesitate to recommend your dealership to my family and friends. Thank You, Maryann Carey More

I have known John Hall for the last 7 years. The Assisant Service Manager is above approach, and very professional. He understand my need and also suggest a couple of things that need to be done from the mec Service Manager is above approach, and very professional. He understand my need and also suggest a couple of things that need to be done from the mechinic. I would highly recommend him to a customer who needs servicing. Thank you More

Rather painless and reasonably quick to close deal, sign off on paper work, receive new vehicle, transfer personal objects from old vehicle, and drive out with our 5th RX model. off on paper work, receive new vehicle, transfer personal objects from old vehicle, and drive out with our 5th RX model. More

Excellent service visit, although the cost for the service was over-priced, in spite of how Lexus wants to rationaize it, I.e. labor, time, etc. For a clean and well maintained vehicle such as mine, t service was over-priced, in spite of how Lexus wants to rationaize it, I.e. labor, time, etc. For a clean and well maintained vehicle such as mine, the cost was excessive. The service personnel, from the Mgr, to the hands-on rep, Brian Frometa, to Barbara in the boutique who held some touch-up paint for me for several weeks before I arrived for my service visit, thye were etremely courteous and helpful. For 60,000 miles, my ES350 runs like a new car, and my wife and I love it. Dr. Edwin B. Kornblue More

BOB HAS ALWAYS DONE AN EXCELLENT JOB OF TAKING CARE OF ALL THE LEXUS'S HERE IN OUR FAMILY IN SO FLORIDA. HE BENDS OVER BACKWARDS TO SEE THE JOB IS DONE CORRECTLY. ALL THE LEXUS'S HERE IN OUR FAMILY IN SO FLORIDA. HE BENDS OVER BACKWARDS TO SEE THE JOB IS DONE CORRECTLY. More

Buying a new car was never so easy! I was in and out of JM with a beautiful new vehicle at a great price in less then 2 hours. I love my car, had a great experience with the sales process, and wouldn't go JM with a beautiful new vehicle at a great price in less then 2 hours. I love my car, had a great experience with the sales process, and wouldn't go anywhere else to buy in the future. More

Great service and reasonable. Clearly told me what needed to be done and did only what I asked for. The place is clean and friendly, Very nice lounge with free service. Carlos, my advisor, remember needed to be done and did only what I asked for. The place is clean and friendly, Very nice lounge with free service. Carlos, my advisor, remember me from the old days when I had 2 other Lexus cars. What else can I ask for. Just great. More

I have been purchasing Lexus cars since 1989. In Florida more recently and New Jersey up until last year. My current experience was the best experience yet. All of the employees I interacted with were fri more recently and New Jersey up until last year. My current experience was the best experience yet. All of the employees I interacted with were friendly and accomodating. There was not any competitiveness amongst the sales people - they all wanted to make sure that the customer (me) was happy and comfortable. Most of all I learned more about my car (Rx350) this week than ever before thanks to Alexander. This is my 5th(?) Rx 350, I have also owned the IS 250 and the SC 450 at the same time that I owned or leased an Rx 350). Alexander goes beyond the call of duty when it comes to making a consumer comfortable with all the technolosy the car offers. His passion for the car is transparent and contagious. More

Very good experience buying my first brand new car. While I believe they initially undervalued my trade, they agreed to review the written offers I had received at other dealerships and then adjusted their o I believe they initially undervalued my trade, they agreed to review the written offers I had received at other dealerships and then adjusted their offer accordingly. (My truck contained a few aftermarket modifications which made estimating the value difficult.) I did not feel pressured to buy during the process, and when there were issues with the negotiations, ie. the trade value, I was typically asked what I thought could be done to resolve the issue. All of the staff I dealt with, from the greeter at the door to the "delivery specialist" that set me up in the new car, were courteous and helpful. I'd definitely recommend stopping by JM if you're in the market for a Lexus. More

I have been purchasing my cars form JM Lexus for 20 years. I highly recommend this dealership as they are extremely professional and aim to please. My salesman for the past 9 years has been Paolo Scal years. I highly recommend this dealership as they are extremely professional and aim to please. My salesman for the past 9 years has been Paolo Scalici a wonderfully qualified salesman. He has never stirred me wrong in knowing the type of car I would feel comfortable driving. When my husband and I walk into the showroom, it is such a pleasure to be greeted with such warmth and smiles. Everyone you encounter is very polite and knowledgeable. More