JM Lexus
Margate, FL
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Purchased 2006 RX400h from JM Lexus from Internet Manager Alan Webster. Alan went out of his way to return emails and phone calls to me in Oklahoma City. I purchased RX400h over the phone and with photos and Alan Webster. Alan went out of his way to return emails and phone calls to me in Oklahoma City. I purchased RX400h over the phone and with photos and info. that Alan emailed me to help me make my decision sight unseen. He helped me with providing a spec sheet and physical description of the RX400h and assisted me with a wonderful transporting company (First Class Auto Transport, Nicole) to get my RX to me safe and sound in a timely manner and a great price. He made sure transport company picked up car, made sure a tire that leaked air was repaired before it got loaded onto the tranporter and provided all necessary manuals, keys and accessories were secure before the RX departure to OKC. I purchase many cars from out of state but usually I fly out and drive them back home. This time I purchased sight unseen and relied on Alan's recommendation of this RX. RX was delivered to me last night. 2006 Certified RX400h with 59k miles on it and it looked in as new condition inside and out. No dings or scratched, wheels perfect, and interior was in as new condition. Interior leather excellent, Dash excellent, carpet excellent, rear cargo excellent! I am a very very picky person and a clean freak to boot and like all my things pretty close to perfect. RX400h fit my expectations and that is saying a lot...I will be purchasing a used White 2010 RX450h in a year or so and will look to JM Lexus in Margate Florida to provide me with another impecable vehicle and of course excellent service from Alan Webster. More
Outstadning experience which is rare in the "car buying" environment. There was no pressure put on me during the whole process and the service was outstanding. The salesman, Mr. Chirs Ferrell, was friendly environment. There was no pressure put on me during the whole process and the service was outstanding. The salesman, Mr. Chirs Ferrell, was friendly, honest and upfront from the start of our discussions and went beyond my way beyond expectations from a service standpoint. More
I am really satisfied to be one of their customers. they have a wonderful team of customer services. As well as, they so helpful, willing to give the customer any information he or she in need to. So I high have a wonderful team of customer services. As well as, they so helpful, willing to give the customer any information he or she in need to. So I highly recommend this dealer to my relation and to my friends. More
We have bought 6 lexus at JM Lexus in the last 5 years We have bought 6 lexus at JM Lexus in the last 5 years and loved the service at each time of sale. We always go back to the fact, it starts with t We have bought 6 lexus at JM Lexus in the last 5 years and loved the service at each time of sale. We always go back to the fact, it starts with the care given by each professional representative. We did shop around and honestly, I was called by the other Lexus locations when I did an internet search. We found we needed to atleast go where loyalty was due and came into JM lexus without an appointment. And yes we bought it there... Thank you and more sales to come form the de los Hoyos family. I hhave reffered many and my friend Don Potter bought his first Lexus there too. Regards, Rosalie de los Hoyos More
I would recommend Gary Catronio as the salesperson to see when my friends are thinking about purchasing a Lexus. I did call quite a few of the dealerships and found that he took time and used a lot of energ when my friends are thinking about purchasing a Lexus. I did call quite a few of the dealerships and found that he took time and used a lot of energy to make this happen. He took time when needed and gave me great instruction on how to run the IS. I think the most important thing that I have to say is that I TRUST HIM!!! More
I have leased or purchased 5 cars from this dealership and have found them to provide excellent service. In addition I have had JM Lexus provide maintenence service for every Lexus I have owned. Their ne and have found them to provide excellent service. In addition I have had JM Lexus provide maintenence service for every Lexus I have owned. Their new service center is excellent and is most comfortable while you wait for the service to be performed. My latest transaction was to purchase my Lexus 350 coming off the lease as it had very low milage. This transaction was very easy to do thanks to John Ercolano who handles end of lease transactions. More
We bought a Lexus RX300 in 2002 from JM Lexus, but the buying experience this time when we bought a new 2011 RX350 was even better thanks to the great service provided by our salesman Fredrick York. Fred buying experience this time when we bought a new 2011 RX350 was even better thanks to the great service provided by our salesman Fredrick York. Freddie was absolutely great and was constantly going out of this way to make sure that we had an exceptional buying experience. I encourage everyone to ask for Freddie (he is often across the street at the Certified car center but also sells new cars as well)if you need a Lexus. More
Loved the whole experience. I live several hundred miles away and was visiting family. Wanted to see JM's used car selection and immediately found the right RX350. Very friendly staff (especially Chris Ferr away and was visiting family. Wanted to see JM's used car selection and immediately found the right RX350. Very friendly staff (especially Chris Ferrell); great financial rate; worked to make the car I wanted feasible and ready on time for me to travel home. It's been several weeks and I still get communication from him wanting to know if I am still happy with my selection (I am) and if I have any questions on any of the wonderful features of my car. In my book they are A+++++. More
I had an exceptional buying experience with my new LS 460. This is my third 460 purchases from JM, and I would heartily reccommend the dealership to everyone. My sales consultant, Cynthia made it smoot 460. This is my third 460 purchases from JM, and I would heartily reccommend the dealership to everyone. My sales consultant, Cynthia made it smooth and stress-free, and really seemed to care about my satisfaction. An excellent representative of JM Lexus. And, of course, my fabulous service advisor, Carlos Nunez, with whom I have worked with all of my cars! Hope to see you again in 36 months. Susan Montrose More
steev macneeley was very knowledgeable, polite and patient,understanding & helpful. my wife & I appreciated his help. . john Eramo did his best to help in finding the best lease price ,he is ve patient,understanding & helpful. my wife & I appreciated his help. . john Eramo did his best to help in finding the best lease price ,he is very efficient ! we however expected a lower lease price... Gad G Guttmann MD & gila guttmann. More