JM Lexus

excellent service, extremely friendly and knowledgeable. Over all experience - excellent and satisfied The best explanation on the cars amenities, very helpfull switching cars. great job Over all experience - excellent and satisfied The best explanation on the cars amenities, very helpfull switching cars. great job More

Service is speedy and adviser Luis De LaRoche is a dream to work with. Work has lifetime guarantee and I am always 100% satisfied. The waiting lounge is an absolute pleasure. Every employee I came in con to work with. Work has lifetime guarantee and I am always 100% satisfied. The waiting lounge is an absolute pleasure. Every employee I came in contact with was great. Patt Sessa More

Everything was a A++++ experience. The staff was friendly and professional and made the whole car buying experience very positive. They made us both feel very special. friendly and professional and made the whole car buying experience very positive. They made us both feel very special. More

My wife and I were in the JM Lexus dealership this past Saturday where she leased a new Lexus. We were very impressed by how all the employees worked together to provide the best customer service the indu Saturday where she leased a new Lexus. We were very impressed by how all the employees worked together to provide the best customer service the industry has to offer. I turned to my wife and said, “this is the company I need to grow a career with”. From walking in the door to driving off the car lot, my wife and I were extremely impressed by everything. We walked in the door and Merideth and I was greeted by a smiling Ron P. He asking how he could help us and then we were shown the car my wife was interested in. Ron had great knowledge in this car which made my wives decision that much easier. We went on a test drive and Ron had more knowledge of the features of the car. This was the car my wife wanted. He then brought us over to the service center, introduced us to a Service Adviser and showed us the waiting lounge. What an unbelievable facility JM Lexus has. He then passed us over to Jeffery in the sales department. Jeffery was great, personable, patient and extremely friendly. He was not the typical “car salesman”. Being this was my wife’s first Lexus, she knew we would be paying more but couldn’t afford a huge car payment. Jeffery then brought in the Senior Sales Manager Aryeh. He was also a great help. We went back in forth and finally agreed on a price that my wife could be comfortable with. We then left the dealership because Merideth wanted to look at a few other cars. We went to three other dealerships and there was no comparison on how JM Lexus and these other dealerships operate. We even walked out of one dealership due to the salesman not listening to what we wanted. I called Jeffery back to inform him we were coming back to lease a Lexus with him. We arrived back to JM Lexus and was greeted once again by a friendly Ron P. He started the paperwork process and then passed to another friendly gentleman (forgot his name). He was a pleasure to work with and explained every piece of paper my wife was signing. We were then introduced to German. He was the gentleman that was getting Merideth’s car cleaned and ready to go. He was very pleasant to and he went through all the features this car provided. He was extremely knowledgeable and was a pleasure to work with after a long day of car shopping. My wife and I couldn’t be happier with the service that we were provided at JM Lexus. It was seamless and we feel all car dealerships should operate this way, especially comparing them to the other three dealerships we walked into that day. The teamwork was unbelievable. Sincerely, Mitchell & Merideth More

Extremely pleasent experience, all of the sales and service staff I met with gave me clear answers to all my quesitons, no head games and just a very relaxing time throughout the purchase process. I ha service staff I met with gave me clear answers to all my quesitons, no head games and just a very relaxing time throughout the purchase process. I had heard the JM Lexus reputation from friends before, and I can absolutely tell you it is 100% true. These folks are excellent at what they do. More