
JM Lexus
Margate, FL
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Winston is amazing. He asked me some questions about the kind of car I wanted. When I got to JM Lexus he had selected a car for me that met all my requirements. He didn't try to upgrade me to a more expen kind of car I wanted. When I got to JM Lexus he had selected a car for me that met all my requirements. He didn't try to upgrade me to a more expensive ride. The purchase process was easy too. My new car was low and they gave me a high trading value for my BMW. I spent less than 2 hours buying my new car. The best buying car experience ever. We recommend Winston to everyone. He is a very knowledgeable, respectful and honest person. You don't feel pushed or disrespected. The only glitch with this dealership was in my first oil change. The service department takes too long for a simple oil change. I stop going there. More
winston walker met me on the phone. he was waiting for me whwn i arrived at JM lexus. was very pleasant to deal with.could not make a deal on the first day. followed up on the second day and we had a deal. whwn i arrived at JM lexus. was very pleasant to deal with.could not make a deal on the first day. followed up on the second day and we had a deal. right throughout the experiance was pleasant. not like other dealership where there is a lot of haggling. i hate haggling. More
I am the proud owner of a 2011 Lexus ES 350 and I must say that I am elated. My sales representative Winston Walker was an amazing and knowledgeable individual who demonstrated such concern for my family say that I am elated. My sales representative Winston Walker was an amazing and knowledgeable individual who demonstrated such concern for my family and I. I must say that he made this experience memorable and I would be delighted to recommend him to my friends. More
I would like to express my gratitude to Mr. Michael Robbins & JM Lexus for the greatest experience ever in a dealership in S.Florida. Excellent service and courteous staff. Robbins & JM Lexus for the greatest experience ever in a dealership in S.Florida. Excellent service and courteous staff. More
It was an outstanding experience. Mike Robbins was there every step of the way with me. He was extremely responsive to my calls. Couldn't have done a better job! He is a real asset to JM. every step of the way with me. He was extremely responsive to my calls. Couldn't have done a better job! He is a real asset to JM. More
Top notch customer service. I am not local and my shopping began through e-mail conversations which were always promptly answered. Once I found the car I wanted and arrived at the dealership, I appr shopping began through e-mail conversations which were always promptly answered. Once I found the car I wanted and arrived at the dealership, I appreciated the treatment I received throughout. I genuinely felt as though the focus of concern was whether I was happy, not whether a sale was going to be made. Even after the sale, I was still asked if there was anything else I needed and it was obvious my satisfaction was the main concern. More
Gary Catronio, Delivery Specialist, was my delivery guy. My 2013 mercedes Benz only had one key with it. Gary was on the case from day one. He swung into action tracking down and contacting the previous ow My 2013 mercedes Benz only had one key with it. Gary was on the case from day one. He swung into action tracking down and contacting the previous owner who he got to mail him the spare key to the vehicle which is great to have given they can cost a couple or few hounded clams to have made if you lose the only one you have. Gary contacted me a few weeks after the deal and informed me that he had the spare key in his possession and would be mailing it out to me. Now That's excellent customer service! Gary is a man of few words, bit if he says he will do something, it is not just lip service, it's top notch customer care. Kudo's again to my Salesman Winston Walker as well. Great team there at JM Lexus! More
The salesman and his manager were very respectful of my time. We did the deal quickly at a very satisfactory price. The ongoing perks to customers are fantastic. Great experience! time. We did the deal quickly at a very satisfactory price. The ongoing perks to customers are fantastic. Great experience! More
Very proficient. Salesman was friendly and .candid. I need a car within a day and I found something great for the price range I was looking for. I would definitely purchase here again need a car within a day and I found something great for the price range I was looking for. I would definitely purchase here again More
Everyone in this dealership was so friendly and treated me with respect. They didn't SELL me a vehicle, they found one that suited me and let the automobile sell itself. I never felt pushed or belittled me with respect. They didn't SELL me a vehicle, they found one that suited me and let the automobile sell itself. I never felt pushed or belittled and the follow up between searching, test driving and purchasing my car was attentive but not annoying. I didn't receive calls from strange numbers wanting to know about my experience or daily sales calls/emails multiple times each day. It has been a pure pleasure working with Dan Phillips, Bob Collins and Michael Cooke. I would definitely suggest my friends and family search JM Lexus before any other dealer in South Florida. More