
JM Lexus
Margate, FL
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Paolo Scalici, senior product specialist; he & I instantly hit it off. I was very comfortable with his approach and his knowledge. He also gave me a comfort level concerning the dealership and thei instantly hit it off. I was very comfortable with his approach and his knowledge. He also gave me a comfort level concerning the dealership and their" team concept". I was taken on a tour of the dealership from sales to service and hospitality areas., very impressive. Paolo then prepared me for the next step of the "process" with the financial manager Quentin White. Mr White was very accommodating during the process, we both worked through the process. After the deal was done Paolo Scalici checked back to ensure that I was 100% satisfied. I was then direceted to Alexander Bondarevsky , a technology specialist who explained the vehicles features, he did a very nice job. I recommend JM Lexus and especially Paolo Scalici SME More
My family and I have bought 4 Lexus SUV/Cars from JM Lexus, but more specifically Paolo Scalici. We have even sent friends to JM and had them also work with Paolo. On all the purchases he took the time Lexus, but more specifically Paolo Scalici. We have even sent friends to JM and had them also work with Paolo. On all the purchases he took the time to explain the cars to us and made us feel like we were his top priority while we were there. He worked hard to get us a good, fair deal. He always followed up to see how the car was working out for us and if we ever needed anything we were to give him a call and he would help us. I would recommend working with Paolo to any of our friends who were in the market of buying a Lexus. More
This is the third Lexus vehicle I've bought, the other 2 were from CarMax. Khaled was assigned to demonstrate the ES350 to me and he did a very thorough and excellent job explaining every detail an other 2 were from CarMax. Khaled was assigned to demonstrate the ES350 to me and he did a very thorough and excellent job explaining every detail and every feature. I was a pretty easy sell as I really like the Lexus: it is a quality car with good performance and service. Khaled is to be highly commended for being very professional. He is a credit to the Lexus sales staff! More
I have leased or purchased seven Lexus vehicles from JM Lexus since the brand started in the early 1990's. Even though I have tried other Lexus dealers to compare prices, I have consistently come back to Lexus since the brand started in the early 1990's. Even though I have tried other Lexus dealers to compare prices, I have consistently come back to JM Lexus. Every member of their staff that I have dealt with have been friendly and gone out of their way to make me happy long after the sale took place. I even love their service department, between the TVs, leather lounge chairs, newspapers, bagels, golf and refreshments, getting an oil change is like an hour of vacation ! Our salesman, Paolo Scalici, went out of his way to make our latest lease of an RX350 a pain free and enjoyable experience. He has been selling Lexus for over ten years and his knowledge of the products and easy going personality were so much different than the intense pressure to buy today that I hated at other dealerships. I have no hesitation recommending these guys !! More
Khaled provided superlative service in acquainting me with the vehicle and dealership, Jonathan & Aryeh provided an excellent and stress-free transactional experience, explaining all of my options, and D with the vehicle and dealership, Jonathan & Aryeh provided an excellent and stress-free transactional experience, explaining all of my options, and Darryl was a delight, taking time late at night to explain and program all technology features to my family & me in an entertaining and definitely informative way. More
Alex was great in explaining all of the features of the new 2013 RX. He knew the answer to all of my questions and was a pleasure to talk to. We made a great deal and I enjoyed the experience. new 2013 RX. He knew the answer to all of my questions and was a pleasure to talk to. We made a great deal and I enjoyed the experience. More
It was a pleasure working with Steve, Mike, Quentin and Adam. The dealership is awesome. They treat you with great respect and as if you are valued and appreciated. I purchased two new cars the same day, a Adam. The dealership is awesome. They treat you with great respect and as if you are valued and appreciated. I purchased two new cars the same day, a GS 350 for me and an ES 350 for my Wife. I certainly plan on getting every car from JM Lexus going forward. You can't beat them. As any car purchase, it takes time so we were there for a while, but while there, we were well taken care of with sandwiches, cookies, sodas, burgers, hot dogs, etc. They make sure you are happy while waiting. More
This is my second RX I bought from JM Lexus . First one I kept for 10 years ! Those 10 years of service were exceptional wonderful . Treated like family each time . I would not buy from any other car dea kept for 10 years ! Those 10 years of service were exceptional wonderful . Treated like family each time . I would not buy from any other car dealership . This time my buying experience was 1st rate again with Khaled Dandashi , the salesman. He knew all the features of the new RX and explained them so well . He listened to us and was never Pushy . He spent a lot of time with us . We also enjoyed Steven McNeely who we spoke price with . A very nice man who I will want to speak with again for our second car and also we enjoyed Steven Smily . I am extremely happy with our car purchase and the men I dealt with . We happened to be there for the BBQ of hamburgers and hot dogs and chips that hit the spot ! We take advantage of our free car washes From time to time over the years . The level of quality and service from the car to the people who work at JM Lexus can't be beat . I am a very happy customer. Linda Butler More
The experience I had at JM Lexus was like no other. I am completely satisfied with the outstanding service of Hieu Vo, Craig Martinez, and Reggie Johnson, and Chad Scharmann. Everyone was very helpful, unde completely satisfied with the outstanding service of Hieu Vo, Craig Martinez, and Reggie Johnson, and Chad Scharmann. Everyone was very helpful, understanding, professional, knowledgable, patient, and extremely nice. I was especially impressed with the quality of customer service and care. Not only were the employees wonderful, but the facility itself was filled with a variety of options to chose from and impeccably clean and organized. I was particularly impressed with the service waiting area and the golf course provided for their customers. I recommend this dealer to anyone interested in purchasing a vehicle. More
We are and/or were very pleased with our experience at JM Lexus. This is our fourth car from JM. Paolo Scalisi has always been our man. Once again ... he was kind and professional. He made shopping for a Lexus. This is our fourth car from JM. Paolo Scalisi has always been our man. Once again ... he was kind and professional. He made shopping for and selecting our new vehicle a pleasure. No high pressure sales techniques. Jeff Felder assisted us with the terms and completion of the paperwork for the deal. He made it pain free. Both men exhibited the kind of professionalism we have come to appreciate and expect from JM Lexus. That's why we keep coming back! More