JM Lexus

Easy Breezy...Hello Luxury I went from a XLE Camry to an ES 350 -- clearly a handful of new features, options, and functions. Richard Meier was phenomenal in explaining all this I went from a XLE Camry to an ES 350 -- clearly a handful of new features, options, and functions. Richard Meier was phenomenal in explaining all this to me, while in the rain might I add; dedication at its finest. I was thoroughly impressed with the follow up and extra tidbits Mike Robbins provided in the process. We all wish we could get a great car for a small price, but nice things cost. Heath Ewing was patient and calm in explaining the price comparison, package and finance options. I became a bit settled after Gary Catronio showed me more of the technology features and unthinkable innovations. Lexus truly "showed out" with this model. I'm excited about my purchase. JM has a world renowned dealership. Good prices, Excellent vehicles, and a First Class Team with the understanding of customer service. Thanks guys! ~Kclarke More

What Buying a Car Should Be Like! As someone who has trained California state employees on subjects like Customer Service, Core Values, Workforce Diversity, and Strategic Planning, I a As someone who has trained California state employees on subjects like Customer Service, Core Values, Workforce Diversity, and Strategic Planning, I am always pleased to find outstanding service being offered by companies in the market place. My experience with JM Lexus was excellent and consistent. Let me be more specific: First, Peter Santovito, the salesman made you feel so comfortable. No pressure of any kind. Peter provided important information about the car. He was extremely thorough in explaining what the car offered and what it did not. He was courteous, respectful and, my favorite quality, kind. I had visited another Lexus dealer and never was told about this feature or that feature. Peter explained everything and this made a huge difference with what features we had to have and which ones were not mandatory. In a short time, based on his presentation, we knew exactly what we wanted. Peter remained conscientious and very focused on us during our lengthy visit. . Heath Ewing, the Sales Manager had qualities you don't often find. He sat there, listening very intently to what we said. His explanations of the financial process when purchasing a car was the clearest I ever heard and I have sat in rooms in automobile sales officers many times. If we were confused, he recognized that and then took all the time necessary to clarify the situation. We felt no pressure, felt free to ask questions, felt comfortable to interrupt him if we had a question. He was always courteous, respectful and also kind, qualities consistent in both Peter and Heath that greatly distinguished these two individuals and which also said tons about JM Lexus. And while Geri and I were exhausted by the end of the day and the lengthy process to buy a car which we did, Heath remained helpful and courteous throughout the meeting. We did not feel uncomfortable for one second, did not feel any pressure being exerted on us and remained interested and excited about moving forward to purchase the ES350. We concluded our visit at JMLexus having a detailed explanation of how to use all of the features of the car by Mike Cooke. He was very well versed and informative about the features of the car. This review was conducted in the car and was very hands on. He explained everything in understandable language and actually demonstrated how the features were to be used, like the radio, the entire information panel, audio controls, etc. His interest in the car and what it could do was contagious. He recognized that he had to proceed at a reasonable pace so that we could digest all that he was telling us. If we don't remember something, which is likely, we know where to find the answer but more importantly, we have been exposed to the many varied features the car offers. For all the reasons enumerated above, thank you. And a special and heartfelt thank you to Peter Santovito, Heath Ewing and Mike Cooke. Each one is a definite asset to the JMLexus organization. Larry Geller and Geri Barton More

Amazing Team! The team at JM Lexus (Pre-Owned) are absolutely wonderful and they make the car buying experience worth the trip. Mike and Brian are very knowledgeab The team at JM Lexus (Pre-Owned) are absolutely wonderful and they make the car buying experience worth the trip. Mike and Brian are very knowledgeable and professional. Daniel is a pro explaining the car features. Thank you JM for my dream car and for the great customer experience. More

Great service provided by representative I was looking for a specific car and I was assisted by a great sales representative.I will definetly recommend friends to visit the showroom. I was looking for a specific car and I was assisted by a great sales representative.I will definetly recommend friends to visit the showroom. More

Amazing Customer Service I went to look for a car for my fiance. We found a gorgeous, barely used, Infiniti Q50 which was priced to sell. The deal was amazing and the custom I went to look for a car for my fiance. We found a gorgeous, barely used, Infiniti Q50 which was priced to sell. The deal was amazing and the customer service was even better. Mark Ferrari was very friendly and knowledge about the product. I would highly recommend Mark and JM Lexus for anybody looking for a new vehicle. More

Good experience I got a Great deal after researching before dealing. I will go back for my next car. Wide variety of high quality vehicles to choose from. I got a Great deal after researching before dealing. I will go back for my next car. Wide variety of high quality vehicles to choose from. More

Excellent service and class affored to me and my family We leased our car at the Margate Dealership,Model 2015 CT 200 H PM,OUR EXPERIENCE WAS BEYOUND BELIEF I FELT LIKE I ADDED THREE NEW MEMBERS TO OUR FAMI We leased our car at the Margate Dealership,Model 2015 CT 200 H PM,OUR EXPERIENCE WAS BEYOUND BELIEF I FELT LIKE I ADDED THREE NEW MEMBERS TO OUR FAMILY,THE COURTESY THE CARING AND SERVICE WAS EXTRA ORDINARY,I WOULD LIKE TO COMMEND RICHIE MIERS,MAURO SUARRO AND JOHN WHO PUT THE LEASE ALL TOGETHER,THREE GREAT GUYS. WE WILL DEFINITELY RECOMMEND YOUR DEALERSHIP AND THE SALES PEOPLE. DEANA LOSASSO More

Above and Beyond Customer Service I contacted Peter Santovito to purchase my CPO 2014 Lexus IS350. He has helped me in the past and I trusted him again to help me with this purchase. A I contacted Peter Santovito to purchase my CPO 2014 Lexus IS350. He has helped me in the past and I trusted him again to help me with this purchase. Awesome experience as usual and great friendly service. I always feel incredibly comfortable here and never feel pressured. Peter and Brian Mintzer great duo! I recommend them to anyone looking for a great deal. I drove from Orlando, Over 3 hours because of a previous experience with JM Lexus. Keep up the great work guys. Thanks again Peter! More

Awesome company I love my Lexus 350. It's my first Lexus and couldn't be any happier with the car. Everyone told me it was an awesome car and they weren't lying. With I love my Lexus 350. It's my first Lexus and couldn't be any happier with the car. Everyone told me it was an awesome car and they weren't lying. With the help of Peter Sandovito I was able to have the car that wanted. Great company, great employees, and great cars! Can't go wrong with them! More

INCREDIBLE CERTIFIED PRE-OWNED CAR BUYING EXPERIENCE! JM Lexus uses a different approach to selling their Certified Pre-Owned vehicles unlike that which I have ever experienced anywhere else. The salesme JM Lexus uses a different approach to selling their Certified Pre-Owned vehicles unlike that which I have ever experienced anywhere else. The salesmen are not out for themselves in competition, rather, they work as a team and back each other up. This means the entire process of buying a car is completed expeditiously and smoothly. Everyone at JM Lexus went above and beyond to make sure I was not only comfortable while at the lot/car center but most importantly, that I was getting an incredible certified pre-owned Lexus at an incredible deal! The product speaks for itself in performance and reliability! I will never shop anywhere else for a Lexus!! Matthew Heroux went super way above and beyond and possesses incredible knowledge of all the Lexus models! More