JM Lexus

Thank you Peter Santovito! This was one of my best experiences at a car dealership. Our sales associate Peter Santovito was professional, courteous and extremely knowledgable. I This was one of my best experiences at a car dealership. Our sales associate Peter Santovito was professional, courteous and extremely knowledgable. It was definitely worth the trip from Orlando to Fort Lauderdale. Thanks again JM Lexus! More

Go TO & Can DO People Many thanks to Mark Ferrari the go to man that put it all together and Gary Catronio the can do man. Thanks for all your help guys.Scott Woolsley wa Many thanks to Mark Ferrari the go to man that put it all together and Gary Catronio the can do man. Thanks for all your help guys.Scott Woolsley was very informative & helpful on the phpne. Thanks so much to Camille Whitmore for all your help & expediteing things and keeping me in the loop. JMLEXUS is in Floridawhere I bought the LEXUS and I live in CONNECTICUT so without the help of people of this character to assist me I could have had a lot of mental stress. But not so thanks to them. Thankfully, BILL & SUE MATTY More

Great car, great customer service and friendly staff Outstanding customer service start from Ray Torres, Ashley Tamaru, Jeffrey Felder, LJ and more. Everyone very helpful, full of info. bath room nice an Outstanding customer service start from Ray Torres, Ashley Tamaru, Jeffrey Felder, LJ and more. Everyone very helpful, full of info. bath room nice and clean, live music in the lounge , smell fresh bake cookies and more. My friend did recommended me to JM. I will recommend to more friends as well. Thank you JM lexus. More

A wonderful experience An uncommon buying experience I have been purchasing automobiles for fifty years now. This by far and away has been my most pleasant t buying exper An uncommon buying experience I have been purchasing automobiles for fifty years now. This by far and away has been my most pleasant t buying experience. My trade in was a Cadillac SRX. Electrical system failed, directional indicators failed, dashboard cracked, etc. I have always purchased American made automobiles until this purchase. My wife purchased the Lexus 250H a few years ago in West Palm Beach but had it serviced at JM Lexus. Never a problem with this hybrid and her experience with the service department at JM Lexus was always a pleasant experience. She always was given a loaner car to get to work and when she finished work her car was ready and clean. When I decided to trade in the Cadillac I contacted local Lexus and Hyundai dealers. Ana Maria Morales from JM Lexus answered my e-mail promptly and set up an appointment for my wife and I. When we arrived she met us and spent a few minutes with us determining what our needs where and how she could best serve us. We selected a ES300H hybrid to test drive. Ana Maria drove us of the lot explaining all of the basic features of the automobile. After I very short test drive I was so impressed with the smoothness of the drive, the handling, the interior set up, and everything else about the Lexus my search for a new car ended. We returned to the dealership where Ana Maria very patiently and carefully explained the advanced technology of the automobile, the warranties and so on. Being a bit on in years she had to repeatedly explain a few things but always with a smile. Ana Maria brought in the finance specialist who explained clearly and concisely every financing option available to me. Never once did he ask "how much can you afford a month"! After the sale was complete Darryl Lewis prepared the car and very patiently went over all of the basic features as well as the advanced technology in the car. He very patiently explained everything I asked. After the sale I received an e-mail and a phone call fro Ana Marie asking if I had ANY questions or if there was ANYTHING else she could do to assist us. JM Lexus has a reputation in this area for superb customer service. As a college professor of economics and management I focus on delivering exceptional customer service with my MBA students. Ana Maria and her colleagues at JM Lexus raise the bar for customer service to a higher level than I have ever seen in practice. When my wife decides to purchase a new Lexus and when my son is ready to purchase a car our first and only visit will be to Ana Maria Morales and her team at JM Lexus. I would strongly recommend this team to anyone that wants a no nonsense, honest and fair buying experience. Prof. Charles Harrington Huizenga School of Business and Entrepreneurship Nova Southeaster University Ft. Lauderdale, FL More

Amazing experience! Honesty and fairness. Great Integrity! JM Lexus knows how to run their business. Great cars and prices were on point. Winston Walker (sales) was THE BEST! He made the entire experience g JM Lexus knows how to run their business. Great cars and prices were on point. Winston Walker (sales) was THE BEST! He made the entire experience genuine and he is very professional and has a sense of humor. I am super happy with my purchase. As soon as I met Winston, I knew he would tailor find what I was looking for. Great guy, and JM Lexus is by far the best dealership I have ever been to. Hands down. Thanks :) More

BEST SERVICE EVER Having already purchased from this dealership two years ago it was the obvious choice to go when it was time to replace. I was amazed that I received Having already purchased from this dealership two years ago it was the obvious choice to go when it was time to replace. I was amazed that I received a level of service even better than the service i received two years ago. My sales person Ana Maria Morales was Knowledgeable and very customer orientated she made the buying process simple and enjoyable. I will continue to go to this dealership for all my vehicle needs even though it is not my nearest dealership.I will, and indeed already have, recommended both JM Lexus and ANA MARIA MORALES to my friends. More

GREAT JOB BOTH STEVE MCNEELEY AND RAY TORRES WERE VERY PROFESSIONAL. I HAVE HAD THE PLEASURE OF WORKING WITH STEVE ON MY PREVIOUS LEASE WITH JM LEXUS. HE GUIDE BOTH STEVE MCNEELEY AND RAY TORRES WERE VERY PROFESSIONAL. I HAVE HAD THE PLEASURE OF WORKING WITH STEVE ON MY PREVIOUS LEASE WITH JM LEXUS. HE GUIDED ME THROUGH THE SECOND LEASE AS WELL. THANK YOU GENTLEMEN. ROBERTA SMITH. I REALLY LOVE MY NEW LEXUS. More

Best Lexus Dealer This is my third lexus with Mark Ferrari and JM Lexus. No one beats their deals and service. They make you feel like you are in home. They are very ha This is my third lexus with Mark Ferrari and JM Lexus. No one beats their deals and service. They make you feel like you are in home. They are very happy to cover all your needs and expectations. More

Excellence in Customer Service My wife and I went to the dealership to trade in an IS 250. We scheduled an appointment with Mel Malka, whom we've leased two other cars before. Mel My wife and I went to the dealership to trade in an IS 250. We scheduled an appointment with Mel Malka, whom we've leased two other cars before. Mel made us feel very welcome. He set us up with Michael Paliotta and Hieu Vo who were instrumental in putting together a great deal on a new 2014 IS 250. The deal was so good we ended up also trading our RX 350 for a brand new 2014 ES 350 when they made another entertaining opportunity. We have been long time customers, and every time we have dealt with Mel, we have received exceptional service - from test driving to driving off the lot in our new cars. We look forward to working with Mel, Michael, Hieu and German again on future transactions. We would DEFINITELY recommend them to anyone in the market for a new Lexus. More

Kudos to Dan Philips! Dan Philips was recommended to us from a previous JML client. We were extremely pleased with the recommendation. In my visits to the competition I Dan Philips was recommended to us from a previous JML client. We were extremely pleased with the recommendation. In my visits to the competition I always found a good level of professionalism and highly competitive products to choose from. I made up my mind for Lexus, not only because of the name, but due to the relationship built up with Dan. From the first time we met, he was honest and above board. There was none of the typical game playing. He was personable, knowledgeable, caring and provided me and my wife with an excellent standard of customer service. We felt very comfortable visiting your office more than a couple of times. I worked almost my entire professional life in the hospitality industry. As part of my daily life working for large corporations I learned to provide, to appreciate and to recognize a high level of caring for customers. JM Lexus is a great company offering excellent products and a great culture. Dan Philips is an outstanding representative of that culture. More