
JM Lexus
Margate, FL
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Another Great Service Visit-- 25 years a Client I had another wonderful service experience this week. Ryan Chasteen promptly and politely took care of my Lexus for its 15K mile check-up. He offered I had another wonderful service experience this week. Ryan Chasteen promptly and politely took care of my Lexus for its 15K mile check-up. He offered a loaner-- and I was in and out in no time. And my car was ready just as he said it would be- time, price etc. He was a pleasure to deal with and he is a wonderful representative of the JM Lexus staff. I will definitely use Ryan as my Lexus service manager. While at my visit- I ran into David Morgan-- he was my original service writer 25 years ago with my first Lexus. I consider him a friend after all these years. He continues to watch over my service needs-- and those of my mom and in-laws as well. I saw the JM Lexus Mission Statement proudly & prominently displayed outside and thought it accurately described David. "..automotive experience that builds relationships that last a lifetime"... "with passion, pride and integrity." I have had the opportunity to drive lovely vehicles (including Mercedes & BMW)-- but i plan to stay with JM Lexus. I am happy with the product and particularly impressed with the service department-- most specifically David Morgan and Ryan Chasteen. Thank you Lisa Rosenfeld More
Great car, great price, excellent service! I recently purchased a used Kia from JM Lexus with the help of Peter Santovito and Andrew Brand. This was my first time purchasing a car, and it was I recently purchased a used Kia from JM Lexus with the help of Peter Santovito and Andrew Brand. This was my first time purchasing a car, and it was a very smooth experience from start to finish. Peter was helpful with showing the car and was knowledgeable of all the features. He was very quick to make me feel welcome at the dealership and provided excellent service. Andrew was also very helpful during the financing process and worked with me to get the best deal possible for my desired budget. I really appreciate the hard work, professionalism, and excellent service from Peter and Andrew at JM Lexus! If you are in the market for a new or used car, these guys were some of the friendliest and most knowledgeable I've come across, and I'm sure you're experience would be as fantastic as mine was. More
Outstanding! I bought an Audi convertible and worked with Winston Walker and Joel Gomez. It was one of the most pleasant experiences I have ever had at a car deal I bought an Audi convertible and worked with Winston Walker and Joel Gomez. It was one of the most pleasant experiences I have ever had at a car dealership. Winston went out of his way to make sure we were properly taken care of. He was very knowledgeable, extremely polite, and made me feel very comfortable with my purchase. Joel was extremely knowledgeable and helpful with financing options, extended warranty information and finalizing the transaction. Both men stressed what a great company JM Lexus is to work with and to do business with. More
"5 star !!" I'll say it again "5 star"!! From the get go this was by very far my and my wifes best car buying experience ever.Before we arrived at JM's pre-owned I'll say it again "5 star"!! From the get go this was by very far my and my wifes best car buying experience ever.Before we arrived at JM's pre-owned superstore I already had my eye on a beautiful 2014 is350 fsport that was on their website, so i called up and spoke with Mr. Michael Robbins, outstanding guy!..we set up a time to meet up and went from there...Very knowledgeable and friendly, made us feel super comfortable throughout the whole experience, I'll be sending all my friends and family his way for sure!...We also had the pleasure of doing business with Brian Mintzer sales mgr. ,Great guy,..was able to meet all our needs and also Michael Cooke ,delivery specialist, showed me how to use the toys...Thanks Guys!! Awesome 5 star all around... More
Outstanding Customer Services This is by far, one of the best experience I have in buying a vehicle. Winston Walker was outstanding in assisting me with my SUV. Buying a car from J This is by far, one of the best experience I have in buying a vehicle. Winston Walker was outstanding in assisting me with my SUV. Buying a car from JM Lexus was so pleasant and easy. I have already sent two friends who purchase their vehicles and had a wonderful time working with Mr. Walker. Outstanding customer services! More
Overall Customer Service Experience It was a pleasure coming in the JM Lexus pre-owned dealership. I would like to commend Gary Catronio for giving my husband and I a warm welcome and It was a pleasure coming in the JM Lexus pre-owned dealership. I would like to commend Gary Catronio for giving my husband and I a warm welcome and showing us different vehicles. He is very knowlegeable in explaining to us the Lexsus ES 350 vehicle we purchased, especially the navigation system. You should be proud having him on your team. Rosy and Jose Rodriguez More
Beautiful car and beautiful people. JM Lexus has beautiful cars that exude efficiency, luxury and class and the same qualities were displayed in my Amazing salesman Mark Ferrari! He gave JM Lexus has beautiful cars that exude efficiency, luxury and class and the same qualities were displayed in my Amazing salesman Mark Ferrari! He gave me the best customer service by being knowledgeable, friendly and bending over backwards to accommodate my needs and wants. Also the delivery specialist Daryl gave me the best 411 on my new car :-) A big thanks to both!!! More
Product Specialist Dan Phillips is definitely the man to visit when entering JM Lexus Dealership. His knowledge, sincere integrity, and patience in sales are attributes Dan Phillips is definitely the man to visit when entering JM Lexus Dealership. His knowledge, sincere integrity, and patience in sales are attributes that you want from a sales representative. He helped us select a Lexus that would fulfill our family needs. I would recommend to family and friends to get their next auto at JM Lexus because of Dan Phillips. More
Purchased the IS250 2014 Mark Ferrari was the most professional salesman. I feel weird calling him a salesperson. He was more of a friend, helping me to pick out a car that I Mark Ferrari was the most professional salesman. I feel weird calling him a salesperson. He was more of a friend, helping me to pick out a car that I wanted not what he wanted me to get. If you are looking for a great deal and the car of your dreams, Mark Ferrari in Margate, Fl is who you need to see and ask for. I just want to say thank you for being patient and very professional. He will make sure he find what you want with your budget. More
Scratch on front hood. I would like to commend Jason Alves from the Body Shop for his great attitude and service. He touched up my scratch and polished my hood rather than I would like to commend Jason Alves from the Body Shop for his great attitude and service. He touched up my scratch and polished my hood rather than telling me that I had to have the entire hood of the vehicle sanded down and repainted for a cost of $500.00. He was very personable and really represented JM Lexus in the manner that I have come to respect and admire. You can be sure that my next vehicle will be another Lexus thanks to employees like Jason. Respectfully, Dr. Richard Goldsmith More