JM Lexus

We have purchased 5 vehicles from JM Lexus, 4 of them from Gary Catronio. He knows our family car needs and has been instrumental in alerting us when a vehicle that would work for us is available. Gary from Gary Catronio. He knows our family car needs and has been instrumental in alerting us when a vehicle that would work for us is available. Gary is more than a sales person that you go to see when you want to buy a car, he helps is customers to meet their needs and if you decide not to buy, Gary accepts that this is just not the time or car but the right one will come up! Gary is great to work with and also provides assistance and direction with follow up service. Thanks Gary! More

REVIEW As I was driving home in my new (yet used) Lexus REVIEW As I was driving home in my new (yet used) Lexus Es 330 it dawned on me how happy I was. First i thought i was just happy because the process REVIEW As I was driving home in my new (yet used) Lexus Es 330 it dawned on me how happy I was. First i thought i was just happy because the process of buying a car can be tortuos and it was finally over. But then i realized, yes i was happy i finally bought a car, but I was extremely satisfied with the whole process. When i first contacted Lexus I was actually coming to see a Toyota Solara convertible. The person assigned to help me was Winston Walker. He was delightful from the start. And there was NO high pressure type sales pitches, he didnt try and sway me from my original decision. After a couple visits he noticed my uncertainty regarding the toyota and made a couple of suggestions. Again, not pushy, just trying to be helpful. At that point i was in agreement and decided to look at a couple of older Lexuses. I decided on one and we began negotiations and the whole process. I ended up very satisfied and purchased the Lexus. I said above that the whole ordeal was actually very nice, but what really impressed me was the way i was treated at JM Lexus. It didnt matter that the car I was buying was under 15k, I was still being treated as if I was buying the top of the line vehicle.. And thats what impressed me the most. Yes i got a good deal financially and yes they helped me get proper approved financing for the purchase, but to me I will remember that I was treated exceptionally. And for that I thank Winston, and Brian (financially), and the whole Lexus staff for the respect they showed me. I would, I will, and I have recommended them to people looking for a car. More

JM Lexus was very professional in our dealings. From the point that I contacted Brian to our dealings with Gary on the check out of the car we selected, I was always treated with respect and consideration. point that I contacted Brian to our dealings with Gary on the check out of the car we selected, I was always treated with respect and consideration. Brian went out of his way to give us the "royal tour" of the advantages of doing business with them and seemed so proud himself to be a team member. I felt unhurried and never pressured. THis was by far the best car buying experience that I have had. More

On a rating of 1-10 it was a 10++++ I was in and out In less than an hour and Nancy was first rate and very considerate of my time. After a brief consultation she took me to the exact ISC Convertable I was less than an hour and Nancy was first rate and very considerate of my time. After a brief consultation she took me to the exact ISC Convertable I was looking for and the financing could not have been faster. Do yourself a favor and if purchasing a lexus, ask for Nancy! More

This whole team gave my wife and I the impression that they valued our business. At no point did we feel rushed or pressured, kind of nice to have this experience. they valued our business. At no point did we feel rushed or pressured, kind of nice to have this experience. More

My daughter and I went there to purchase her first car. She was spending her own money and we let Gary know that we needed to keep her budget in mind. I was insistent on safety and reliability as well. He She was spending her own money and we let Gary know that we needed to keep her budget in mind. I was insistent on safety and reliability as well. He was so helpful and compassionate, understanding our situation and gravity of this being her very first BIG purchase. Edwin helped us when we began test driving the various vehicles. He is very kind, knowledgable and has a great sense of humor. We really enjoyed riding around with him. In the final stages of our purchase, we were introduced to Joel, who took his time in helping us to understand every aspect of the process and even gave us very valuable advice as to what kind/which car he would recommend for a young girl's first vehicle. We had to return the following day to finish our purchase and Gary actually came in on his day off to make sure that everything was ready and perfect for our daughter's big day! He talked to Mike Cook who was very helpful in delivering our daughter's first car! It was a monumental occasion and the only thing I'd recommend is for JM Lexus to have celebratory balloons for any young person's first car!! It was a thrill for my daughter that she will never have again, and we are grateful for the kind men who made it a joyful experience. More

I terminated a lease with Cadillac and decided it was time to lease another Lexus. Having endured very negative experiences at Lexus of North Miami and Lexus of Pembroke Pines, I contacted JM Lexus and w time to lease another Lexus. Having endured very negative experiences at Lexus of North Miami and Lexus of Pembroke Pines, I contacted JM Lexus and was connected with VIP Specialist Jeffrey Felder. The car I wanted was nowhere to be found. Soon after, Jeffrey called to advise be had my car on a ship and could secure it with a deposit. A week later, the car arrived. Jeffrey and I negotiated entirely via email for several hours until I secured the deal I wanted. I drive to the dealer and Paolo took care of the test drive. Back inside, Jeffrey took care of the paperwork. The vehicle was a surprise birthday gift for my mother and she was thrilled. Jeffrey was able to deliver the right car at the right time at the right price when no other local dealer could. This was my fifth Lexus purchase and my third vehicle from J.M. The delivery specialist whom I don't remember was the only negative, rushing through the presentation. Driving home, my mother panicked on the highway not able to locate the cruise control because the delivery specialist was more interested in going home than doing his job explaining technology to a senior citizen. High praise to Jeffrey and Paolo for friendly, professional service with a smile. More

Jerry, the salesman was extremely helpful, informative and very friendly. He went out of his way to make sure I was pleased with the choice of vehicle. Gary was also very focused on pleasing and offe and very friendly. He went out of his way to make sure I was pleased with the choice of vehicle. Gary was also very focused on pleasing and offering information regarding the vehicle and addressing any issues. I fell confident that my vehicle will be well taken care of. More

Nancy Charles is by far one of the nicest persons you could ever meet & to be so knowledgeable on every aspect on the questions I asked & the common sense in the answers that were given, she is a treasu could ever meet & to be so knowledgeable on every aspect on the questions I asked & the common sense in the answers that were given, she is a treasure that every business wish they had. Very, very happy with the purchase I made thanks to Nancy. Harold Kanter, owner of a 2014, ES350 More

Gary Catronio's knowledge of the product and his integrity in the sales process were primary factors in my decision to purchase the 2010 Lexus from the dealership. He thoroughly explained all feat integrity in the sales process were primary factors in my decision to purchase the 2010 Lexus from the dealership. He thoroughly explained all features of the car. He fairly negotiated the price with me and he made the purchase transaction as simple and convenient as possible. It was a pleasure doing business with him and the dealership. I highly recommend him to any perspective buyer. More