JM Lexus

Most Pleasurable car acquisition. I recently acquired a Lexus RX 350 at JM Lexus. In 50 years of purchasing new vehicles, this was the best sales experience I ever encountered in deali I recently acquired a Lexus RX 350 at JM Lexus. In 50 years of purchasing new vehicles, this was the best sales experience I ever encountered in dealing with, Dan Phillips the Lexus Sales Representative. Dan was courteous.patient and most important knowledgeable. JM LEXUS is a first class Dealership and Dan is an asset to their dealer operation. I would highly recommend Dan and JM Lexus to any new prospective car purchaser. S. Geitner More

Mike Robbins goes the extra mile. Mike Robbins has handled three Lexus purchases for us over the last 9 years. He works very hard, and very successfully, covering all the bases so the Mike Robbins has handled three Lexus purchases for us over the last 9 years. He works very hard, and very successfully, covering all the bases so the transaction is smooth as possible. I highly recommend Mike for any purchase at JM Lexus. More

A satisfied customer I am filling out this survey on behalf of my mother. She wants to let him know that he provided the best customer service possible! Thank You I am filling out this survey on behalf of my mother. She wants to let him know that he provided the best customer service possible! Thank You More

Purchase of 2017 Lexus NX 200t F sport Cary was the main reason I purchased the NX200. He was was extremely honest and pointed out all the reasons why this car wa good for me. By the time Cary was the main reason I purchased the NX200. He was was extremely honest and pointed out all the reasons why this car wa good for me. By the time we were finished with the sale, I felt I not only bought a car, but I also made a friend. I am 85 years old and I can honestly say this is the only time I actually enjoyed buying a car. When the car was delivered to me, he also spent a great deal of time explaining how to use all the features of the car to me. He is definitely a credit to JM Lexus Andrew G Taub More

Thanks for great experience!!! Beautiful place, nice people around they worked hard to close the deal with two hours. Jerry and Alicia knows I don't have a time so they try sped up Beautiful place, nice people around they worked hard to close the deal with two hours. Jerry and Alicia knows I don't have a time so they try sped up every things. Thanks guys for good experience. More

Pleasure, thanks Handled the deal well, David did a great job, quick service, fair price. Great facility. Second car in a row I got from JM. Thanks Handled the deal well, David did a great job, quick service, fair price. Great facility. Second car in a row I got from JM. Thanks More

Thank you for making our car shopping experience great! We had such a wonderful experience at JM Lexus last weekend!!! The level of service we received was second to none. Kenneth, our Sales Manager, was be We had such a wonderful experience at JM Lexus last weekend!!! The level of service we received was second to none. Kenneth, our Sales Manager, was beyond amazing!!! He was attentive to all of our needs, was extremely knowledgeable when it came to equipment/options, and he truly made our experience special. We'd also like to thank David for assisting us during this process as well. After visiting numerous Lexus dealerships in Miami, FL., we decided to take the hike up to Margate and visit JM Lexus...best decision we made!!! We're loving our GX!!! More

You guys are one of the best. Eric is a very good sales person to work with, he went out of his way to please me with the new vehicle. He took time to show me how to work new featu Eric is a very good sales person to work with, he went out of his way to please me with the new vehicle. He took time to show me how to work new features with in the vehicle. I will tell anyone whose loking for a vehicle to see Mr Eric Rogers. Thank you all very much. More

buying a car takes too long JM Lexus started a one price program. Marketing dictates the 1st ask price and then reduces it periodically. In our case, we offered a lower price, it JM Lexus started a one price program. Marketing dictates the 1st ask price and then reduces it periodically. In our case, we offered a lower price, it was rejected. about 1 weeks later they reduced the price within a few hundred dollars. It became a gambling experience, which gave my wife a bit of angst. We called the dealer that we would buy the car at the reduced price and they had the car prepared for delivery. Even the paperwork was prepared, however it took about 3 hours to take possession of the car due to back office delays. In my opinion nothing has changed in the last 3 years when I leased my first car from JM. At that time it took 5 hours. Thankfully they have a snack bar and a comfortable waiting area. The bright side was Alex Raymond who was the face of JM at this time. He made the process bearable. He was apologetic for the delays and helpful, guiding us through the purchase-delivery process.. More

Excellent experience Bob was awesome to work with. He is not your typical car sales guy as he really listened to me and offered solutions instead of listening just to sel Bob was awesome to work with. He is not your typical car sales guy as he really listened to me and offered solutions instead of listening just to sell a car. I love the Lexus plus negotiation free process which makes everything so much easier. I referred my friend to Bob and my friend had nothing but positive things to say about his experience. I'd recommend this dealership and specifically Bob to any of my friends. More