JM Lexus

Making the appointment was easy and convient. When I arrived I was greeted immeadiately and tended to until my assigned advisor was available. The entire process was explained to me and a very accurate arrived I was greeted immeadiately and tended to until my assigned advisor was available. The entire process was explained to me and a very accurate delivery time was give . When they decided that they wanted to do more than I was originaly told they called me and gave me a complete discription of what they would do with my permission. The entire experience was stress free and very well performed. More

Have always found JM Lexus to be fair and responsive to their customer - whether interacting with sails or service reps. John Hall shepherded our RX 350 through unusual warranty issues involving both n their customer - whether interacting with sails or service reps. John Hall shepherded our RX 350 through unusual warranty issues involving both navigation and air conditioning. The AC took considerable time, as the necessary part was difficult to find. John obtained a loner vehicle and kept us throughly informed as to the status of the repairs. John's "the man" for our service at JM Lexus. More

This experience was the best we have ever head when buying a car. Stephen was friendly and extremely knowledgable about every aspect of the vehicle we purchased. Everyone was up front and truly went buying a car. Stephen was friendly and extremely knowledgable about every aspect of the vehicle we purchased. Everyone was up front and truly went out of their way to make us feel special, even so far as to stay two hours past closing to explain all the great features!!! We are so glad to be part of the JM Lexus family!!! More

Gary & Stephen Redeg took the time to show me & my wife the 2010 Lexus ES350 that we came down from St Augustine to see. Stephen explained all of the vehicle's features, showed us around the J M Le my wife the 2010 Lexus ES350 that we came down from St Augustine to see. Stephen explained all of the vehicle's features, showed us around the J M Lexus Facility, the maintenance area & the customer waiting area and took us for a test drive. After we purchased the vehicle Gary took the time to set with us in the vehicle and go over how every feature of the Lexus worked & then programmed our cell phones to work over the vehicles bluetooth feature. I would recommend this TEAM to anyone wanting to purchase a Pre-Owned Lexus. More

I had an amazing experience at JM Lexus. This was my first luxury car lease and the transaction from beginning to end was very comforting. Melina was very informative on how to use and operate my new ve first luxury car lease and the transaction from beginning to end was very comforting. Melina was very informative on how to use and operate my new vehicle. all the sales managers were very helpful and the overall experience was exception. I am so happy to be a part of the JM Lexus family. Great experience. More

The service and overall experience was one that surpassed my expectations. All of my questions were answered in a friendly and timely manner. Gary Catronio is a very personable man and he takes great pride i my expectations. All of my questions were answered in a friendly and timely manner. Gary Catronio is a very personable man and he takes great pride in his work. He was always available, whether it was via phone or in person, and made sure I was completely satisfied with all aspects of my purchase. Stephen Rideg is a very intelligent individual, he helped me learn every aspect about the car, inside and out. I felt that he went above and beyond when it came to helping me with any dilemmas I had. My next Lexus purchase will surely be with either of the two! More

Last month I was pleasantly surprised when Mr. Robert Ripley, Express Service Advisor for JM Lexus, provided exceptional service to me during a battery / electrical problem I encountered in my Lexus LX47 Ripley, Express Service Advisor for JM Lexus, provided exceptional service to me during a battery / electrical problem I encountered in my Lexus LX470. Mr. Ripley was eager to expeditiously resolve the problem by discussing a plan to diagnostically check the electrical system to determine exactly why the relatively new battery was discharging. He was very personable and courteous to me during this process and made me feel like a valued customer. The JM Lexus team fixed the problem and there was no charge since the battery was still under warranty. More importantly, Robert treated me with respect and professionalism that will keep me coming back to him at JM Lexus knowing I will be dealt with honestly and fairly. More

My boyfriend and I decided to trade our car for a Lexus. We picked the ES 350 because of its great reputation in consumer guides. After being introduced to a sales "associate," as the lady called him, Mr. J We picked the ES 350 because of its great reputation in consumer guides. After being introduced to a sales "associate," as the lady called him, Mr. Jeff Life, we were a bit uneasy at first. Buying a car is not our favorite activity, and we have had many poor and disheartening experiences in the past. I can most certainly attest that this time around it was a completely different event. Different in a surprisingly outstanding way. Jeff Life was the most courteous, knowledgeable,honest,sincere,and pleasant individual to do business with. We were astonished with overall presentation of the vehicle, the dealership and its amenities, and most of all the ease of doing business at this facility. Definitely a 5-star experience that has changed the way we feel about car shopping. It is amazing how one individual can have such an impact on the image of a car dealership and can change once perception of an entire industry as a whole. Jeff Life is an asset to any outfit that he represents and by far is a unique, talented, professional, and super salesman. I would not hesitate to send all of my friends, family members and colleges to see Jeff Life and visit JM. Jeff Richard More

Gary was extremely professional and makes you feel at ease. He is honest and answered all of our questions. My situation was unique in that I arrived at the airport and was met by Gary. The trip was e ease. He is honest and answered all of our questions. My situation was unique in that I arrived at the airport and was met by Gary. The trip was enjoyable and he was very knowledgable about my SC430. I would highly recommend Gary to my friends and look forward to meeting him again for my next car. I also need to emphasize how impresssed I was by the dealership experience. My only disappointmewnt was no being able to play golf on the roof - only because I had no time. More

My first experience with Khaled Dandashi at JM Lexus was to purchase a low mileage almost new RX 350. Khaled presented three fabulous cars to me and worked hard to get me a great deal on the car as well as to purchase a low mileage almost new RX 350. Khaled presented three fabulous cars to me and worked hard to get me a great deal on the car as well as on the loan. I was trading in a car that had a high interest loan on it so this was not easy to do ! I love my car and it is now a year later. This past weekend I sold to JM Lexus a 2001 Lexus ( my second car ) that was paid off. Again, I was given the best deal and did not have to shop around nor feel like I had to sell it myself to get the best price. This is my dealership for life. Although I am a GM in another industry, the car business is totally foreign to me so I so appreciated the help and attention that I received from Khaled and JM Lexus.Personalized service at it's best. More