JM Lexus
Margate, FL
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Not long ago, my wife and I headed out to find her a new RX Lexus, as that was her previous car, and she had decided she definitely wanted another one. Our plan was to visit several Lexus dealerships, and RX Lexus, as that was her previous car, and she had decided she definitely wanted another one. Our plan was to visit several Lexus dealerships, and since we had heard a little bit about JM Lexus, we decided to start there. What a fortunate decision that was! We started with Khaled Dandashi, truly an RX Lexus 350 expert, and sailed right through a pleasant and enjoyable experience to finish with the purchase of a beautiful car at a very fair price. We highly recommend JM Lexus. More
We have been servicing our Lexus here at Jm for the last 4 yrs. Marcos was extremely personal, helpful when he took us for a ride in the RX we eventually purchased. Answered all our questions. Matt the crac 4 yrs. Marcos was extremely personal, helpful when he took us for a ride in the RX we eventually purchased. Answered all our questions. Matt the cracker jack salesman was equally knowledgeable and swayed us when we finally agreed upon a price. I will recommend JM Lexus to all my friends and associates. More
Gisella Soto made the car buying experience so good we bought two Lexus vehicles. She was a complete professional throughout the buying process and well after the sale! bought two Lexus vehicles. She was a complete professional throughout the buying process and well after the sale! More
i wanted a new LS 460, but the dealership did not have the exact car I wanted. All the JM Lexus employees mentioned above stayed in touch with me, kept me informed and made me feel as though they were al the exact car I wanted. All the JM Lexus employees mentioned above stayed in touch with me, kept me informed and made me feel as though they were all trying to get me my car. When the car arrived, they could not have been more accomodating. Each one worked with me to get me into the car and get the paper work completed. I am very impressed with their service and professionalism. More
I received excellent service this week from Assistant Service Manager Bob Boumel. Bob carefully explained the service work that was needed on my Lexus RX330 and worked with me to formulate an approach t Service Manager Bob Boumel. Bob carefully explained the service work that was needed on my Lexus RX330 and worked with me to formulate an approach that fit my budget. When I arrived at JM Lexus, Bob greeted me at the door with a smile and a handshake and made me feel at home. He respected my time and had me out the door in a loaner vehicle in short order. I felt that Bob's approach was very warm and professional and got a sense that he really enjoys his work. Thanks again Bob for a job well done! More
I had my car towed overthere because it could not start. I received a call from him next day that my car had broken timing belt but the engine was fine and It would cost me over a thounder dollars to fix it I received a call from him next day that my car had broken timing belt but the engine was fine and It would cost me over a thounder dollars to fix it. I asked him that my car will be OK after that and he said yes. He already tested by hand. Afer I picked up the car, I had to send it back to have it redianogsised because it made strange noise and less power. I was told that the motor was burned and they can give me the estimate for the new engine after I spent over thousand dollars. They refused to be responsible for their work even I asked them that if I had to change the new engine why I had to spend money for new timing belt.They said they cannot do anything. My hunband bought a car there last year but we won't do it again. More
I am consistently pleased the service that JM Lexus provides and that is why I am a repeat customer. I have been a customer for over 12 years and they aim to please. If something is wrong, they make it provides and that is why I am a repeat customer. I have been a customer for over 12 years and they aim to please. If something is wrong, they make it right. My most recent visit was to get my SUV headlamps buffed - the service was prompt and polite. JC had me in and out in less than an hour and I was very pleased with the outcome. More
Went to a Lexus dealer nearby. Yes, Palm Beach. Walked in and I needed to argue and negotiate to buy a car there. I felt I was in battle zone. Went to JMLexus. All were courteous and immediately, onc in and I needed to argue and negotiate to buy a car there. I felt I was in battle zone. Went to JMLexus. All were courteous and immediately, once I expressed what I wanted all went well. Feel I got a better price than the one I went to buy a Lexus. I recalled my sister bought a Lexus from you. She is satisfied. That, too, mad me go to you. Should have go to you first, but I learned a few lessons going to PB Lexus first...... Jerome W. Nelinson More
The service, the professionalism, THE DEAL,and just the overall atmosphere and attidude of the person in finace who made this deal work was incredible. I look forward to cominig back to this dealership in overall atmosphere and attidude of the person in finace who made this deal work was incredible. I look forward to cominig back to this dealership in a year or so to lease my next new LEXUS> Thank you so much. Carlos Reeder More
Gisella is a positive force in the sales department of JM. She responded to our questions with answers who were obviously spoken with great pride for her own personal knowledge of the vehicle and with co JM. She responded to our questions with answers who were obviously spoken with great pride for her own personal knowledge of the vehicle and with confidence of her presentation. She spoke with a positive approach and knew all the answers to every question asked of her. Whether it was about the vehicles we were considering or the service and reputation of the dealership. It was a pleasure to deal with her which further reinforced at the delivery of the vehicle the next day. After taking delivery, I received follow-up calls and follow-up e-mails showing her concern that myself and my wife were satisfied with the vehicle and at the same time assuring us there would always be someone to answer any and all questions we may eventually have. She made the buying experience positive. More