JM Lexus

I had a terrific time dealing with these professionals. Alan was so accommodating that he went far beyond my expectations. Highly recommended dealership and staff. I would definitely buy another vehicle he Alan was so accommodating that he went far beyond my expectations. Highly recommended dealership and staff. I would definitely buy another vehicle here and would also refer them to my family and friends despite the fact that I reside at the opposite end of the country. A+++++++++++! More

Friendly staff, excellent customer attention and great pricing. Everyone was easy-going and happy to help you. Did not feel like your traditional big dealership; all negotiations and financing terms were pricing. Everyone was easy-going and happy to help you. Did not feel like your traditional big dealership; all negotiations and financing terms were simple and straightforward. Rose was a pleasure to work with. Highly recommend JM Lexus. More

I was very impressed with the service I received from Alan. I located a car through JM's website. Mr. Webster immediately contacted me to set-up an appointment to test drive the vehicle. After going ove Alan. I located a car through JM's website. Mr. Webster immediately contacted me to set-up an appointment to test drive the vehicle. After going over my options and the great price; I decided to purchase my Lexus ES from JM. I can't wait to experience all the amenities that this dealership has to offer. More

By far the best experiance we have ever had at a car delearship. There are no salesman hunting you down. Everyone there is super curtious and helpful. Our sale person Pedro Oslan was a dream to work wit delearship. There are no salesman hunting you down. Everyone there is super curtious and helpful. Our sale person Pedro Oslan was a dream to work with. No preasure what so ever. Answered every question we had and made sure that we received exactly what we were getting. I was not a big Lexus fan but after this experiance. I would more than highly recommend this deal and Pedro to anyone that i know that is interested in leasing or purchasing a Lexus. The staff over at JM are all professionals. More

Wonderful experience at this Lexus dealership--primarily due to Chris Ferrell. Totally down-to-earth, warm, no pressure whatsoever. The antithesis of the salesman stereotype--which made us want to buy a c due to Chris Ferrell. Totally down-to-earth, warm, no pressure whatsoever. The antithesis of the salesman stereotype--which made us want to buy a car from him. Got a great deal on a CPO vehicle and absolutely will buy again here. The best car-buying experience we've ever had. More

***** Yes, five (5) star rating from us. This is the best dealership I have ever encountered. They hit the mark every time. Professional, personable, detailed and customer satisfaction oriented. Our sa best dealership I have ever encountered. They hit the mark every time. Professional, personable, detailed and customer satisfaction oriented. Our sales professional, Joe Caruso, was and still is AWESOME. We did not know him prior to when we called Lexus 1 1/2 years ago and we were fortunate to get him when he answered the phone. Trust ne, all car salesman are NOT the same, and all dealerships are NOT the same either. There is another Lexus dealership closer to our home but JM Lexus stands far ahead of them all the way around. The other dealership had an attitude and the salesman just wanted to shove a car on the lot down our throats. Joe is different, he listens and works hard to find you what YOU want. As a matter of fact, whenever we go back for routine maintenance service we drop in on him in the showroom just to say hello and catch up. I must say this facility is state of the art, both the repair shop and waiting area are impressive. The waiting lounge is designed with your comfort and needs in mind....Lexus' true customer appreciation is reflected throughout this dealership location. P.S. I love my Lexus ES350..."Go see Joe, he's a real pro" More

Alan Webster and JM Lexus were a pleasure to work with and fulfilled all my expectations in a dealer. I could not have asked for a better buying experience. I arrived at Miami International Airport wher and fulfilled all my expectations in a dealer. I could not have asked for a better buying experience. I arrived at Miami International Airport where I was promptly picked up by Alan. After an easy 40 min ride from Miami International, Alan gave me a grand tour of JM Lexus' impressive facility. Customer attention to detail is evident here. Purchasing a car from an out-town dealer can be risky, but Alan and the team at JM Lexus made sure everything was as advertised (cars condition, vehicle pricing). No extra charges, fees etc. Alan, thank you and appreciate all your assistance in purchasing my first Lexus. Look forward to doing business again. More

John Ercolano was a pleasure to deal with. He was very professional and corteous at all times, during our purchase of an IS250 that was comming off of a lease. John was very accomodating to our time const professional and corteous at all times, during our purchase of an IS250 that was comming off of a lease. John was very accomodating to our time constraints in a transaction that was not very profitable. More

Alan Webster was pleasant and patient. He didn't come-off like other car sales guys that I met prior. He was genuine and really took his time to make sure that I was pleased with the choice of vehicle that I like other car sales guys that I met prior. He was genuine and really took his time to make sure that I was pleased with the choice of vehicle that I was making. I appreciated his kindness and service after I had a long day with other dealerships. More

It is an absolute delight to recommend JM Lexus and especially Warquaah Quraishi to anyone who is even remotely considering a new or used car purchase. In a day and age when truly excellent service is especially Warquaah Quraishi to anyone who is even remotely considering a new or used car purchase. In a day and age when truly excellent service is becoming the exception, rather than the rule, the folks at JM Lexus completely shattered that myth! When it comes to making a major purchase I am somewhat rigorous in terms of doing my research and having gone online and test driven every luxury SUV that I might be interested in I decided to purchase a RX 350. The issue then became "Where can I get the best overall value in terms of purchase price, terms, financing, and service?" After contacting and visiting several Lexus dealers in the region, I came away with two distinctly different types of experiences. There were two dealerships where I was definitely exposed to the "hard sell" and I am about the last person who responds positively to that approach. Thinking that I would probably not be able to find a good deal at any dealership in a South Florida zipcode, a member of my family strongly encouraged me to go to JM Lexus as she had heard of how they were the largest Lexus store in the area. I was received by a young lady in the front who was generous enough to introduce me to Mr. Warquaah Quraishi and over the next couple of hours and days we negotiated via email and over the phone before I ever drove the car. I must say I have never met a more precise or detail oriented sales person whose knowledge of the product manufacturing materials, processes, and philosophies was greater. He knew the cars like the back of his hand and more importantly trusted the vehicles he sold with no hesitation. Throughout the entire purchasing process Warquaah totally read me correctly and was informative without ever being pushy - at all. He comes from a different and traditional method of customer service as he is primarily concerned with the well being of his customer. He never acted like he was doing me a favor which is quite refreshing in the sometimes snooty world of luxury Crossovers! I must say he is a true professional and a genuine personality. As a sales person, this guy is a keeper! Having figured out the exact model I wanted he found the car configured precisely the way I wanted it and with some modest waiting time it arrived a week later, as promised. Warquaah called me literally within 15 minutes of the car's arrival and I went in the following day to close the deal. From there, I worked with the Sales Manager and the Finance Manager both of whom helped tremendously in terms of explaining the various warranties and what would or would not make sense for me. I could not have been happier with the terms they agreed to and with the friendly and professional manner in which they assisted me. I typically enjoy the art of the deal, with gratitude to my Sales Associate Warquaah Quraishi at JM Lexus this was the most enjoyable car-buying experience in my entire life. The contrast between one of the other dealers and JM was astounding when it came to negotiating various aspect of this purchase. For example, when negotiating with one dealer, it became clear that I would be able to get a good price on the car but that they were going to gouge me in terms of any after-sale accessories such as upgrading the wheels. One dealer quoted me over $ 3,000.00 ABOVE the retail price for a particular set of rims. I thought to myself, if this is how they are treating at the time of purchase, how are they going to treat me when I need service after the purchase. My experience with JM Lexus on the same issue was 180* different. I obtained the exact rims from them for significantly less than retail in order to sweeten the deal. Warquaah was able to find the wheels I wanted and had them on the car before it came in, at no extra cost to me, and put on the pinstripe one day after I purchased the car! Now THAT'S SERVICE ! It is obvious to me that everyone at this dealership clearly sees themselves as part of a larger team and I as the client am the clear beneficiary of their work ethic, creativity, genuine friendliness, and now feel like part of the same family and was welcomed as such as I took possession of my new car. These folks have an incredible business model and it clearly is working for them. They have earned my trust and I am certain that they will not take that trust for granted. I simply cannot thank enough all of those involved who assisted me in making this purchase. Before I drove off with my new Lexus he asked me about my experience and informed me about a survey that I would get regarding his performance, I was especially impressed when he asked me to respond honestly but did ask me to inform him of any concerns so that he may have the opportunity to correct the issue. If you want a great deal, inspired service that will easily meet and likely exceed your expectations, blended with a group of professionals who have exceptional knowledge about their excellent product, this dealership is the place to go ! The best summary I can offer is this: I am already looking at purchasing another car with my husband from this dealership. I’m sure Mr. Warquaah Quraishi will not mind me putting his contact Information on this website to give the readers of this site the privilege of experiencing his ‘Truly Outstanding” approach to customer satisfaction and service. Warquaah M. Quraishi JM Lexus Sales & Leasing Consultant Direct: (954) 977-6252 Toll Free 1-800-80-LEXUS Warquaah.quraishi@jmlexus.com www.jmlexus.com More