JM Lexus

My first experience at JM Lexus. Edwin Soto and Gary My first experience at JM Lexus. Edwin Soto and Gary Catronio gave me the impression that they valued my business. Edwin stayed with me beyond his My first experience at JM Lexus. Edwin Soto and Gary Catronio gave me the impression that they valued my business. Edwin stayed with me beyond his work hours, (after his department had closed) to help me look at the car and test drive it. Gary helped me with my transition from old to new very patiently. At no point did I feel rushed or pressured, kind of nice to have this experience and that too AT A CAR DEALERSHIP, never experienced it before. Last but not the least JOEL GOMEZ, truly a gem at JM. He made me the deal that I was looking for and it is because of him I am driving the car that I always wanted. Thank you JM Lexus. More

The staff was great. Rigot was very patient and helpful. He made sure we were satisfied and seemed genuinely concerned for our happiness. The customer service here is excellent and everyone is friendly. Tha He made sure we were satisfied and seemed genuinely concerned for our happiness. The customer service here is excellent and everyone is friendly. Thank you. More

From the first minute we walked in all the stuff were very polite and professional, not giving us the run around, to the point, not a long wait Peter showed us the car we were looking for, pushing nothi very polite and professional, not giving us the run around, to the point, not a long wait Peter showed us the car we were looking for, pushing nothing else. After all paper work was filled the manager Mr. Heath Ewing came in, who gave us a fair price for our trade in car. Mr. Gary Catronio explained in details all important points we need to know. Truly great experience. We are very happy. THANK YOU JM LEXUS More

These three guys were amazing I mean they went above and beyond and pulled together to get me in my Lexus and I am so grateful for them!!!!! beyond and pulled together to get me in my Lexus and I am so grateful for them!!!!! More

I would like to thank you and Heath and Gary, for taking GREAT care of me and my son Vincent. You took the time to find me my perfect car. Heath did an excellant job of coming up with the right price and f GREAT care of me and my son Vincent. You took the time to find me my perfect car. Heath did an excellant job of coming up with the right price and financing (Heath thanks for the hand painted pin striping it looks beautiful). Gary, thanks for your help in transitioning me from my old car to my new one. You all make a great team and that's why I've been a loyal customer for the past 16 years. THANKS again, John A. Romano More

I purchased a used 2010 Toyota Camry and I absolutely LOVE it. This was my first time purchasing a car, and I couldn't have asked for better service. From the start, the sales men that were assigned to m LOVE it. This was my first time purchasing a car, and I couldn't have asked for better service. From the start, the sales men that were assigned to me were phenomenal (Dan Phillips Product Specialist and Brian Mintzer Sales Manager). They quickly took care of me, and never made me feel pressured for the deal. I didn't want to make a decision the same day, I wanted to think it over and come back, and they had absolutely no problem with that. They offered me a fantastic deal, and worked with me the whole way to insure that I was satisfied. I have never been so comfortable with a sales person before. Everyone there is there for YOU, they took care of me, making sure I was comfortable and constantly making sure I was well hydrated and fed asking if I needed anything to drink or eat. And it didn't end there, even after I purchased the car and drove off continuing on with my life, Dan called me a few days later to make sure everything was running well and to see if I had any questions. Which I did, I wanted to know if they did window tinting. He informed me that they did, and even went the extra mile to find me a quote and help me set an appointment. With just the service alone there, I would recommend anyone interested in buying a car. JM Lexus has earned a very satisfied and lasting consumer. More

We have purchased 5 vehicles from JM Lexus, 4 of them from Gary Catronio. He knows our family car needs and has been instrumental in alerting us when a vehicle that would work for us is available. Gary from Gary Catronio. He knows our family car needs and has been instrumental in alerting us when a vehicle that would work for us is available. Gary is more than a sales person that you go to see when you want to buy a car, he helps is customers to meet their needs and if you decide not to buy, Gary accepts that this is just not the time or car but the right one will come up! Gary is great to work with and also provides assistance and direction with follow up service. Thanks Gary! More

REVIEW As I was driving home in my new (yet used) Lexus REVIEW As I was driving home in my new (yet used) Lexus Es 330 it dawned on me how happy I was. First i thought i was just happy because the process REVIEW As I was driving home in my new (yet used) Lexus Es 330 it dawned on me how happy I was. First i thought i was just happy because the process of buying a car can be tortuos and it was finally over. But then i realized, yes i was happy i finally bought a car, but I was extremely satisfied with the whole process. When i first contacted Lexus I was actually coming to see a Toyota Solara convertible. The person assigned to help me was Winston Walker. He was delightful from the start. And there was NO high pressure type sales pitches, he didnt try and sway me from my original decision. After a couple visits he noticed my uncertainty regarding the toyota and made a couple of suggestions. Again, not pushy, just trying to be helpful. At that point i was in agreement and decided to look at a couple of older Lexuses. I decided on one and we began negotiations and the whole process. I ended up very satisfied and purchased the Lexus. I said above that the whole ordeal was actually very nice, but what really impressed me was the way i was treated at JM Lexus. It didnt matter that the car I was buying was under 15k, I was still being treated as if I was buying the top of the line vehicle.. And thats what impressed me the most. Yes i got a good deal financially and yes they helped me get proper approved financing for the purchase, but to me I will remember that I was treated exceptionally. And for that I thank Winston, and Brian (financially), and the whole Lexus staff for the respect they showed me. I would, I will, and I have recommended them to people looking for a car. More

JM Lexus was very professional in our dealings. From the point that I contacted Brian to our dealings with Gary on the check out of the car we selected, I was always treated with respect and consideration. point that I contacted Brian to our dealings with Gary on the check out of the car we selected, I was always treated with respect and consideration. Brian went out of his way to give us the "royal tour" of the advantages of doing business with them and seemed so proud himself to be a team member. I felt unhurried and never pressured. THis was by far the best car buying experience that I have had. More

On a rating of 1-10 it was a 10++++ I was in and out In less than an hour and Nancy was first rate and very considerate of my time. After a brief consultation she took me to the exact ISC Convertable I was less than an hour and Nancy was first rate and very considerate of my time. After a brief consultation she took me to the exact ISC Convertable I was looking for and the financing could not have been faster. Do yourself a favor and if purchasing a lexus, ask for Nancy! More