JM Lexus
Margate, FL
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Great service and friendly workers. Love the atmosphere as well. Showroom tip top, as well as service. I wouldn't mind bringing my car back for service at all. Even if it is a 30 minute drive away! as well. Showroom tip top, as well as service. I wouldn't mind bringing my car back for service at all. Even if it is a 30 minute drive away! More
From start to finish, Winston, Dan , and Andrew made sure I knew everything about the vehicle before taking me through the seamless process of purchasing it, arranging for financing, and trading in my vehicl I knew everything about the vehicle before taking me through the seamless process of purchasing it, arranging for financing, and trading in my vehicle. They were extremely professional and helpful, keeping in touch by phone and email as needed. I would come back again, and I would highly recommend them to friends and family. More
After test driving almost ten different vehicles at multiple south Florida dealerships, I was lucky enough to meet Mr. Winston Walker upon my inquiry of the vehicle I now am so happy and proud to call multiple south Florida dealerships, I was lucky enough to meet Mr. Winston Walker upon my inquiry of the vehicle I now am so happy and proud to call my own. Unlike most of the encounters I had during my car shopping experiences, Mr. Walker was refreshingly pleasant, respectful, patient, courteous, eloquent, and knowledgeable. Mr. Walker was understanding and completely accommodating of my request to test drive the vehicle at that time, despite the rainy conditions. Following an un-rushed and informative tour of the JM facilities, he permitted me a thorough amount of time to actually test out the vehicle until I established a confident level of security and comfort therein. Upon our return to the dealership, Mr. Walker demonstrated and explained a few more aspects and features of the vehicle and then kindly introduced me to Mr. Heath Ewing who efficiently expedited my trade-in and purchase transaction that same Saturday night. Vehicle specialists Daniel Meininger and Michael Cooke were also unbelievably accommodating in helping me get acquainted with my new vehicle. Mr. Walker went above and beyond any other test drive experience I have ever had and since that evening, the superb level of customer service he demonstrated has not wavered even once. He followed up with me many times in months following my purchase to ensure that I was still pleased with the vehicle and that my maintenance/service experiences were more than satisfactory. Mr. Walker and his team are an impeccable example of what has established the JM Lexus experience to be better than that of any competitor and I look forward to working with them again in the future! Thank you, Mr. Walker! More
My husband, Mark, and I went to JM Lexus to look at pre-owned certified vehicles. We were approached by Winston Walker and it was then that our experience began. Winston is a very personable, polite pre-owned certified vehicles. We were approached by Winston Walker and it was then that our experience began. Winston is a very personable, polite and very likeable gentleman. She showed us many, many cars/trucks on two separate occasions. When we arrived at JM Lexus, we thought we knew what we wanted, but we kept changing our minds. Winston was extremely patient with us and never lost his cool. We test drove 2 or 3 different vehicles, and Winston was extremely knowledgeable about the workings of each of them. Finally, when Winston said that he had just the car for us. He was absolutely right! We bought our beautiful RX 350 that night, we were/are very happy. So was Winston! Winston is an outstanding salesman. He is extremely knowledgeable without being pushy. Nobody likes a pushy salesman. We would definitely recommend Winston to our friends and it is our intention to use him again one day. We could not have had a better experience! Deborah Borland More
i have been buying from mr walker for a while now he makes u feel comfortable when u are buying a car explains everything in detail test drive is wonderful nos his cars inside out i will always be a loy makes u feel comfortable when u are buying a car explains everything in detail test drive is wonderful nos his cars inside out i will always be a loyal customer to your jm lexus family my friends and family members will make there next purchase from mr Winston walker very professional and caring he really worked on my behalf and now im driving the car i wanted a few years ago thanks.i am mr young More
Winston provided a great deal of knowledge and professionalism during my time at JM Lexus. I will refer any future customers. Very happy with my purchase! professionalism during my time at JM Lexus. I will refer any future customers. Very happy with my purchase! More
We are return customers to JM Lexus having purchased our ES 350 in 2007. My husband Andy and I came to the Lexus Dealership on Saturday February 8th, and were greeted by Product Specialist Peter Santovit ES 350 in 2007. My husband Andy and I came to the Lexus Dealership on Saturday February 8th, and were greeted by Product Specialist Peter Santovito. The vehicle we were considering was a black RX 350 for 2011. Peter took us on a test drive and also gave us a nice tour of the lounge for when people come to have their cars serviced. Peter was very pleasant and knowledgeable about the Lexus, not pushy. We decided to purchase the RX350 and wanted to trade in our 2004 Jeep. At this point Peter referred us to Sales Manager Brian Mintzer who discussed the terms of the purchase with us and worked with us on a mutually acceptable price and trade-in, being as flexible and firm as appropriate and professional. He then made sure the documents and signing went through as expeditiously as possible. Peter stopped back and pointed out that cookies and coffee were available. Then Brian referred us to Gary Catronio who explained more of the special features of the RX 350 including the navigation package, voice command, back-up camera, and keyless ignition. It was very informative and helpful. Gary helped us transfer our belongings from the Jeep to the RX. We came away with a very pleasant customer experience and look forward to many years of pleasant driving. Our compliments to JM Lexus and the good people there. More
Very pleasant and professional was well taken care of, I would recommend anyone to this dealership. The price was perfect test driving the car was a fine experience and they really worked with me as far as would recommend anyone to this dealership. The price was perfect test driving the car was a fine experience and they really worked with me as far as financing couldn't ask for more specially being the first time combine first time financing it was a great deal. More
Being a previous customer JM LEXUS, I knew going into my next car shopping experience that their service and knowledge would be second to none. I was not disappointed at all. I called to make an appointment next car shopping experience that their service and knowledge would be second to none. I was not disappointed at all. I called to make an appointment to test drive a 2014 IS 350 that had recently popped up on the pre-owned website. Winston Walker was the representative that helped me out over the phone and he was the representative that helped me when I drove down there to look at the car. It was a wonderful experience having Winston answer all my questions. He was knowledgeable and if there were any questions that he did not know, he made it a point to get me the correct answer. It was a great experience to drive over to the service area where he gave me a tour. I would definitely recommend anyone to go visit Winston for any inquiries regarding Lexus. As well as having an outstanding employee like Winston, JM LEXUS excels in multiple areas. The cleanliness is noticeable as well as the courteous nature of everyone while I was walking around. About 10 years ago, I bought my first Lexus at JM LEXUS after having a horrible experience at the palm beach Lexus. This wonderful experience once again solidified, with Winston Walkers help, that I will be JM LEXUS for life!! More
Gary Catronio went out of his way to reach an equitable deal..back and forth he went to secure a fair deal for both his company and with the customer..he made me feel important and my requests were complet deal..back and forth he went to secure a fair deal for both his company and with the customer..he made me feel important and my requests were completerly satisfied. Anthony Pezzuto assisted me in moving all my belongings from the traded car to the new vehicle...set up the blue tooth phone..and reviewed the use of all controls... greatly helped me to become acquainted with my new Lexus. More