JM Lexus

I had the pleasure of working with Mr. Dan Phillips when I visited JM Lexus to inquire about a CPO IS250. Dan's initial greeting was not only professional, but he was able to connect with me on personal lev I visited JM Lexus to inquire about a CPO IS250. Dan's initial greeting was not only professional, but he was able to connect with me on personal level almost immediately. While giving me his undivided attention, he began speaking to me about the car that I was interested in. He gave me a detailed tour of the car, and surprisingly was able to keep me entertained! I was especially impressed with the intricate knowledge Dan had about the IS250. When taking the car for a test drive, Dan began the tour by driving himself and showing us all the features of the car that one would want to know. When it was my turn to drive the car, I appreciated that he showed me how to customize it to my comfort. After the drive, Dan provide me with a VIP tour of the JM Lexus Dealership. I could not believe how royal the Lexus Team makes you feel! Without any pressure to give an answer, Dan simply asked me if I was interested in purchasing the car. Of course, I was !!! Dan politely escorted me to an office, where I then met with a different Team Member who helped make the purchase as comfortable as could be. I am extremely thankful for Dan's kind and professional manner, making buying a car from JM Lexus the most pleasant experience I have yet to have with a dealership! After I signed the papers, Dan visited the office to congratulate me. Additionally, I received a followup phone call the next evening from Dan to ensure that my Lexus IS 250 was everything I had hoped it with be- and, it certainly is! Thanks, Mr. Dan Phillips. More

Needed new tires for my 2012 Lexus IS250 FSport and went to JM. Entertained the idea of spending the money as a down payment instead on a redesigned 2014 Lexus IS250 instead and Jeffrey Felder found a way t to JM. Entertained the idea of spending the money as a down payment instead on a redesigned 2014 Lexus IS250 instead and Jeffrey Felder found a way to get me out of my existing lease 13 months early AND lower my payment $60 a month. I had just bought a 2013 Lexus ES350 from Jeffrey in Sept. 2013 so I had all the confidence in him. Mel Malka handled the test drive, my second time purchasing from him as well (2010 Lexus IS250). This was my sixth Lexus purchase since 2006 and fourth from J.M. Lexus. Despite having done business with two other local Lexus dealers, I always return to J.M.Lexus for their exceptional service. While other local dealers like to advertise they're the best, only J.M. delivers on their promise to uphold the Lexus legacy. Despite the unusual slow service from the F&I department which added an extra 2.0 hours to the sales process, delivery specialist Shawn Cohen went above and beyond lining up both my 2012 and 2014 side by side for one last photo and helped moving all of my personal items. The new generation IS has many fundamental changes to its design and operation, and Shawn patiently and eagerly explained all functions and answered my questions. I've since returned my 2014 IS250 for a service issue and an installation by J.M. Custom Creations and each employee I encounter seems wholly committed to exceptional service. If you're looking for the sales professional who makes the impossible happen, VIP Sales Specialist Jeffrey Felder is unsurpassed in his ability to locate a car, and make a deal you will leave satisfied with. Thanks for the second time in three months to Jeffrey; thanks to Mel for the second purchase experience in three years; and an expedited but through delivery to Shawn, realizing I was super late leaving the dealership. More

I live in Atlanta, Ga. and had been looking for a Lexus truck for several months. However, after test driving the ES350, I decided to purchase this car. This is my very first time buying a Lexus car and truck for several months. However, after test driving the ES350, I decided to purchase this car. This is my very first time buying a Lexus car and I am in love with my car! A friend of mine recommended J M Lexus after I had been to several other dealerships. When I contacted J M Lexus, my salesperson, Mr. Winston contacted me back immediately. I was very pleased at the promptness, professionalism, and the service he and several other workers at J M Lexus provided. When I arrived in town to pick up my car it was parked in front of the dealership and it was immaculate! Also, the service I recieved from the finance manager was a very smooth transaction. J M Lexus definitely has a customer for life. Every opporunity, I get I recommend to my family and friends to purchase their car from J M Lexus! It is truly the number 1 Lexus dealership!!! I apologize for not beig able to recall the names of the other service people that was involved in my purchase. They too were fantastic!!! More

Hi My name is Kathy Baldwin, I have been purchasing Hi My name is Kathy Baldwin, I have been purchasing vehicles from JM Lexus since 1999 and each purchased I have had great experiences. The best expe Hi My name is Kathy Baldwin, I have been purchasing vehicles from JM Lexus since 1999 and each purchased I have had great experiences. The best experience I have had is when I was given Mr Winston Walker on July 28,2013, he was always professional, consider and had an encourage word to say to my husband and myself. I recommend my manager to Mr. Walker assist her. I have never been treated with the upmost respect and dignity when buying anything. That been said Mr. Walker is a great asset to the Lexus's family. Kind regards Kathy Baldwin More

I was extremely pleased whit the customer service I was extremely pleased whit the customer service provided. Gisella and David were extremely helpful, professional and knowledgeable. They both place I was extremely pleased whit the customer service provided. Gisella and David were extremely helpful, professional and knowledgeable. They both place me as a priority before business. It was great to work whit two professionals who made me feel like family instead of just another transaction. I highly recommend Gisella and David. More

In my experience at JM Lexus in Margate, the employees Matt Shearman and Khaled Dandashi were very professional and provided exceptional customer service. They helped me select my new Lexus and I certainl Matt Shearman and Khaled Dandashi were very professional and provided exceptional customer service. They helped me select my new Lexus and I certainly would recommend them to other friends. More

I gave a high rating because of the service that Winston and delivered also the finance manager was very helpful. I cam in a few mnths before I purchased the car just to look. A month later I was in a car a and delivered also the finance manager was very helpful. I cam in a few mnths before I purchased the car just to look. A month later I was in a car accident, I came back to Winston becaus eI remebered him being so helpful and very upfront with what my options were. More

The reason for me to vist JM Lexus, is one reason alone Winston Walker. Ive bought cars from him in the past, when I knew here was there in his new home I went buy to vist him. I saw many cars I loved but Winston Walker. Ive bought cars from him in the past, when I knew here was there in his new home I went buy to vist him. I saw many cars I loved but the 2012 buick lacrosse was a great looking and driving car. The dealership gave a great price so I want to buy. It took time and patience, Winston handled this very well as a good salesman he offered many ideas, to obtaining this car. He gave me the grand tour of the JM lexus home from the upstairs snack bar..to all the benfits of being part of the Lexus family. well all to say Winston, was very proffesional and worked with me with the finance manager to make sure I got approved...a very paient man that gives you 200 percent towards the final out come to deliver the car you want. More

I had noticed several pre-owned Lexus RX 350s on the internet from JM Lexus that caught my eye. After an internet inquiry to JM Lexus, I was contacted by Mr. Winston Walker who answered all my question internet from JM Lexus that caught my eye. After an internet inquiry to JM Lexus, I was contacted by Mr. Winston Walker who answered all my questions and invited my wife and I to come down for a test drive, however, we live in Tampa, several hours away from JM Lexus in Coconut Creek, Florida. Always looking for an excuse for a weekend getaway, my wife and I made the trip to JM Lexus at Coconut Creek. With us being new to Lexus, Winston walked us through the advantages of owning a Lexus and the amenities that go along with the vehicle and the dealership. The test drive sold us on the first RX 350 we drove and the price sealed the deal. Even though this was almost a year ago, Winston still calls me every few months to thank us for the purchase and ask if we have any questions he can answer. It seems I'm always driving my Lexus when he calls me (I do drive a lot) and I always smile when I speak to him because we couldn't be happier with our Lexus RX 350 and the attention we received from Winston. We will certainly be back for another weekend getaway to see Winston when we are ready to buy our next Lexus! More

I am a retired (mature, but not elderly) woman who has purchased many cars over my lifetime - some new,some used, several different makes and models. I have encountered many of the pitfalls of being a wo purchased many cars over my lifetime - some new,some used, several different makes and models. I have encountered many of the pitfalls of being a woman attempting to buy a car. My experience with JM Lexus, specifically Winston Walker, was the easiest, most pleasant of all my buying experiences. Mr. Walker is professional, knowledgeable and a perfect gentleman who respected me as a customer and yes, even as a female customer. JM Lexus and the Lexus brand in general is lucky to have such a wonderful representative. I love my 2012 Lexus ES350 and hope to continue to enjoy it for many years. More