
JM Lexus
Margate, FL
Filter Reviews by Keyword
By Type
Showing 9,083 reviews
Looking Forward To Leasing Our Next SUV At JM Lexus Dear Mr. Dunn, We wanted to take the time to write, following our just concluded negotiations, to express our appreciation of the professionalism d Dear Mr. Dunn, We wanted to take the time to write, following our just concluded negotiations, to express our appreciation of the professionalism displayed by Mr. Hieu Vo, and youself. We spoke with Hieu several times, during the course of our negotiations, this past Tuesday and Wednesday. His consistently pleasant demeanor, coupled with his overriding desire to give us the best deal possible, was extraordinary and went above and beyond anything we expected. My father has been bringing his automobile buying/leasing business to JM for many years, and has always had the best experiences imaginable. My fiance has had 10 years of positive experiences at another Lexus dealership, and because of that, coupled with our extreme lack of time to make a leasing decision (and a small misunderstanding on our part), ultimately led us to lease our 2017 Lexus 350RX there. However, we can both say confidently and unequivocally that in three years, when our current lease expires, JM Lexus will be at the top of our list of dealerships we will negotiate with for our 2019/2020 Lexus RX350. Not only that, but it will be our pleasure to have the opportunity to work that lease out with Mr. Vo, who in our minds is a top tier employee, and a benefit to the entire JM Lexus team! In addition, and between now and then, we both highly reccommend JM Lexus and it's top-notch staff to anyone and everyone for all their automotive needs! We wish Mr. Vo and yourself a very Happy Thanksgiving and upcoming holiday season and we'll be looking forward to working with the two of you in the not too distant future... Sincerely, Dayna Rassner & Matthew Friedman More
Small scratch I was very excited to buy my new car and that experience was great. The car had a small scratch(very small) so they agreed to fix it quickly. I schedu I was very excited to buy my new car and that experience was great. The car had a small scratch(very small) so they agreed to fix it quickly. I scheduled an appointment a few days after my purchase and the appointment was at 8:30. I did not leave until 10:00AM so it took an hour and a half just to drop the car off. I was told it would take about 2 days and when I called on Day 3 they said it would be 8 total days. For a small scratch, that is unacceptable to go 8 days and on top of that they gave me a little Toyota Corolla to drive. I do not plan on using the service there ever again sadly enough and I just got the car. Terrible experience. More
Great 2nd experience at JM Lexus I came from Aventura AGAIN (this time for my father in law) re purchase of GS350. 2nd purchase I was involved in with salesman Scott Argow. We are I came from Aventura AGAIN (this time for my father in law) re purchase of GS350. 2nd purchase I was involved in with salesman Scott Argow. We are so pleased with this seamless purchase from beginning to end. I am grateful that in a business wraught with sharks and snake oil salesman, Scott is a shining light. Thanks for a great, stress free experience. My father in law loves the car and he appreciated Scott's professionalism and attention to every detail. He even met with my father in law at his home to help program his garage! Unbelievable. More
Scott a five star experience Scott is a true professional in the true sense of the word.He excelled on every part of the experience.top at fining and showing all the features and Scott is a true professional in the true sense of the word.He excelled on every part of the experience.top at fining and showing all the features and benefits of my new purchase.He also introduced me in service and said he would always be there for any of my needs. Scott is an asset to JM LEXUS for all his attention to detail. Makes sure you ask for Scott for all your LEXUS needs,you won't be disappointed. More
Ask for Scott Agrow I have been a Lexus customer for the last sixteen years and received outstanding service from JM Lexus's Scott Agrow when leasing my SEVENTH CONSECUT I have been a Lexus customer for the last sixteen years and received outstanding service from JM Lexus's Scott Agrow when leasing my SEVENTH CONSECUTIVE new Lexus. I found Scott to be professional, courteous, and willing to accommodate above and beyond what I would have expected from any representative. Scott is one of JM Lexus's finest representatives and I look forward to working with him again when I return for my EIGHTH consecutive Lexus in 2019! More
wonderful experience I had such a wonderful experience at JM Lexus Pre-owned. John Ercolano and his team was awesome From the awesome facility to the friendly staff, what I had such a wonderful experience at JM Lexus Pre-owned. John Ercolano and his team was awesome From the awesome facility to the friendly staff, what a great experience!" More
Jeffrey Wright and financing! You did it again Jeffrey Wright you are awesome! This is the best dealership ever I came back to buy my second Lexus and every time I come they are You did it again Jeffrey Wright you are awesome! This is the best dealership ever I came back to buy my second Lexus and every time I come they are patient willing to work with me and get me the best deal ever. I love my new car, I'm super happy and the service department is also great, I'm always in and out they're very courteous. More
Most professional, most service oriented dealership This is my 2nd deal with JM Lexus. I started the deal with Hieu Vo, who was extremely professional and responsive. I was greeted the morning of deli This is my 2nd deal with JM Lexus. I started the deal with Hieu Vo, who was extremely professional and responsive. I was greeted the morning of delivery by Scott Argow. Scott exuded all of the qualities of a high end, detailed oriented sales professional. He made me feel that he was "all over it"...I appreciated that. In the interim, I met Keegan Potter in Finance. Gone are the days of dot matrix printers. Keegan orchestrated one of the smoothest, painless, signings I have ever been involved with. I have to thank Mr Dunn, VP, for his kindness and willingness to quarterback my deal. There is only 1 Lexus dealership in FL...JM Lexus More
A cut above the best Scott Argow is one of those guys that comes out of nowhere with attention to detail listen to what you're looking and want in a car or a truck and on Scott Argow is one of those guys that comes out of nowhere with attention to detail listen to what you're looking and want in a car or a truck and once again he's delivers from the roof of the car down to finally getting into your new car or truck and driving off with it feeling completely satisfied and making you feel like family there from now on i will tell all and everyone of my friends to go see to buy a car or truck to see he's the best More
Above and Beyond Expectations Great service from start to finish. Great people, great deals, great cars. My husband and I and our two kids, 5yr old and newborn, went to look at a Great service from start to finish. Great people, great deals, great cars. My husband and I and our two kids, 5yr old and newborn, went to look at and purchase a car. They made sure that all of our needs were met and we drove off of the lot with our first Lexus! More