JM Lexus

Excellent Experience I highly recommend Ray Torres, Jeff Felder and Darryl Lewis. These three made buying a new car very easy and painless. Prior experiences with other de I highly recommend Ray Torres, Jeff Felder and Darryl Lewis. These three made buying a new car very easy and painless. Prior experiences with other dealerships were stressful and these guys made our experience great. This is out fourth purchase from JM Lexus and we drive one hour to get to this dealership when Palm Beach Lexus is ten minutes away. Totally worth the drive to have such superior customer service. More

Great service Great customer service. Darryl was great too! I walked in to look and couldn't leave cause the experience was so nice! Thank you Darryl, ray, and jeff Great customer service. Darryl was great too! I walked in to look and couldn't leave cause the experience was so nice! Thank you Darryl, ray, and jeffery More

Great Customer Service and Great Product I bought a new car at JM Lexus 2 years ago for my wife. I was searching for a used car as a replacement for my old Toyota 4Runner and I saw a 2011 A I bought a new car at JM Lexus 2 years ago for my wife. I was searching for a used car as a replacement for my old Toyota 4Runner and I saw a 2011 Acura MDX at Lexus Pre-owned store. The price was attractive enough for me to send an email to ask for more information. Dan Phillips responded the vehicle was still available and I came in to take a look. We test drove the Acura, and Dan was very professional, and courtesy in giving me a tour to show me the Lexus Service Department. Dan brought Brian Mintzer to go over the prices and we couldn't reach the deal, but the next day Dan called back and I was able to get to the price I was comfortable with. The overall experience at JM Lexus was wonderful. All of the staffs I dealt with were very professional. More

Great Service Carlos Nunez is a very professional, diligent and friendly service manager...he is the reason my 2006 Lexus is in tip top conditioner. I will never b Carlos Nunez is a very professional, diligent and friendly service manager...he is the reason my 2006 Lexus is in tip top conditioner. I will never buy another car only a Lexus! Thanks Carlos... More

Thank You Ana Maria! Ana Maria was able to help me find the car I wanted in record time. She is very professional and isn't afraid to go above and beyond the call of duty Ana Maria was able to help me find the car I wanted in record time. She is very professional and isn't afraid to go above and beyond the call of duty to make sure her customers are satisfied to the fullest. My buying experience was a great success and I was able to get on the road in a small amount of time. Thank you Ana Maria for making my experience at JM Lexus a phenomenal one, I learned a lot and am very happy with my purchase thanks again Ana Maria and the JM Lexus team for all their assistance in helping me purchase a new car. More

2013 LS460 Nav System I did not purchase my 2013 LS460 at JM Lexus. I got a better price at Lexus of Pembrook Pines. I do use JM for service because it's closer to my hom I did not purchase my 2013 LS460 at JM Lexus. I got a better price at Lexus of Pembrook Pines. I do use JM for service because it's closer to my home. I had some questions regarding the navigation system, so I called JM Lexus. I was connected with Alex Bondarevsky. I asked if he could help me and he suggested that I come in. I did and he spent at least an hour explaining the system in words that a 79 year old could understand. I will send a note to JM but this site appears to be a better vehicle for my praise. More

Great customer service I purchased an ES 350 lexus 2 weeks ago at JM lexus, I felt no pressure. At first I was apprehensive, as a woman, that the sales crew would pounce on I purchased an ES 350 lexus 2 weeks ago at JM lexus, I felt no pressure. At first I was apprehensive, as a woman, that the sales crew would pounce on me. But I was able to make my decision and negotiate my price. I was treated professionally. I love the car, and I feel good that I made the right decision, with guidance from Rigot Dilus and his sales manager. great job guys, I will refer all my friends and colleague to you. More

Out-Of-State Purchase Made Easy Recently retired, I spent the entire summer researching and test driving dozens of vehicles. The RX quickly became the standard against which other ve Recently retired, I spent the entire summer researching and test driving dozens of vehicles. The RX quickly became the standard against which other vehicles were compared. My son, a Florida resident, suggested that I try shopping at the world's largest dealership - and, unbeknownst to me, he started the process by contacting JM Lexus -- telling Mike Robbins that I was to be vacationing in Florida, and shopping Lexus. Mike took the initiative, contacted me, walked me through myriad in-stock vehicles, sent detailed photos of selected vehicles, detailed the remote-control purchase process, and convinced/assured me that out-of-state purchases/deliveries at JM Lexus are in the dozens each month. When I arrived in Florida, Mike had everything ready for me. The car was as represented. The closing went like clockwork, THERE WERE NO SURPRISES, and the dealership honored every promise! Since I was only in Florida for a weeklong stay, I chose to not drive the car home, therefore Mike arranged to have the car delivered to me upon my return home. I was initially hesitant to even consider such a remote-control purchase; however, Mike treated me like repeat customer, following up with answers to every question, quickly finding solutions to every potential challenge, never letting me feel nervous about any part of the process. My closing took a half-day, which included the test drive, an on-rack inspection, paperwork, an overview of the operation of the vehicle's features, and of course a tour of the dealership. Mike orchestrated my meeting with a half-dozen people during that closing day process. Dealer-installed window tint, and protective paint films were expertly installed. The tour of the dealership's service department left me totally impressed and wishing that I could have that level of excellence at my home location. In summary,I was initially hesitant to consider such an important purchase at such a distance; however, Mike never left me wanting for information, followed up with determination and assurance unmatched during any of my visits to other dealerships. He made me comfortable every step of the way. Mike followed the entire delivery process, updating me regularly; and the car was delivered in perfect condition. After five months and 11,000 miles on my new RX 450h, I am so happy that my son contacted JM Lexus - and so lucky that Mike Robbins took his call on that day. More

Thanks I am very satisfied with my purchase this my second car I bought from mike and I have no regret, very professional and willing to help as much as poss I am very satisfied with my purchase this my second car I bought from mike and I have no regret, very professional and willing to help as much as possible, More

Unique experience! I was looking for a convertible Lexus! I found it and I bought it! I was impressed by the luxurious premises, the amount of people working, but also I was looking for a convertible Lexus! I found it and I bought it! I was impressed by the luxurious premises, the amount of people working, but also by the amount of guests as we were referred and not customers!!! Everyone was extremely polite and friendly! We started with Dan Phillips and we continued with all the numbers and the paperwork with Matt Shearman. It was a unique experience! In the past years we had been in many known dealerships but J M Lexus is UNIQUE!!!!! Next day when the car was delivered to us Darryl Lewis made sure that I was acquainted with the car! All of them they were extremely, nice, polite, friendly and professional! I definitely will spread the word around. If you need a car you go to JM Lexus! They are the BEST! Dan, Matt and Darryl, thank you once more with this wonderful experience. More