JM Lexus
Margate, FL
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Outstanding Service and Stress FREE! Recently I purchased a used Hundyai from JM Lexus and it was the best experience I have ever had at a car dealership. The two gentleman that helped we Recently I purchased a used Hundyai from JM Lexus and it was the best experience I have ever had at a car dealership. The two gentleman that helped were John Ercolano and Anthony Pezzuto. These two really made my experience flawless and stress free. I will never shop anywhere else, only JM Lexus More
2012 IS 250 Excellent team! John, Jean, and Brian were phenomenal! Found the best car for us at right price! Exceptional service! JM Lexus is place to buy! Excellent team! John, Jean, and Brian were phenomenal! Found the best car for us at right price! Exceptional service! JM Lexus is place to buy! More
Best experience I've had buying a car. I'm always skeptical when going to purchase cars. I never go without a male friend. However, I must say, this experience has changed my mind. From t I'm always skeptical when going to purchase cars. I never go without a male friend. However, I must say, this experience has changed my mind. From the beginning to the end I was totally satisfied. I had the pleasure of dealing with Winston Walker and I must say his service, knowledge and friendly calm demeanor is A1. I totally enjoyed dealing with him and will definitely recommend him. My JM Lexus experience was awesome! 100% satisfied buyer. More
Outstanding Quality and Service I found a solid looking 7 year old Toyota which had been traded in to JM Lexus. I assumed I would be a low priority customer coming in for a used Toyo I found a solid looking 7 year old Toyota which had been traded in to JM Lexus. I assumed I would be a low priority customer coming in for a used Toyota... I was flat-out wrong; apparently there are no low priority customers at JM Lexus. The communication level was extremely high and the whole process went very smoothly with the guidance of both Joel Gomez and Rigot Dilus. Then they turned me over to the capable hands of Mr. Gary Catronio who acquainted me with the truck and made sure every last detail was covered. The Toyota was in great shape and exactly as described on their website. Top to bottom, a remarkable vehicle purchase experience. More
The Best My experience with JM Lexus was fantastic. I had the Privelege to work with a fantastic team led by Mike Robbins. Mike couldn't have been more friend My experience with JM Lexus was fantastic. I had the Privelege to work with a fantastic team led by Mike Robbins. Mike couldn't have been more friendly or informative. He even picked me up at the airport to bring me to the dealership. Everything from Beggining to end was courteous and professional. Two other members of the team Gary sand Chris were equally as great. The RX 450H is everything they said it would be, what a pleasure to drive. If you are looking for a car, this is the place to go. More
Always exceptional Always perfect! Staff is great and always going the extra mile. They are very knowledgable of their product! I bought 2 cars thus year from them and t Always perfect! Staff is great and always going the extra mile. They are very knowledgable of their product! I bought 2 cars thus year from them and they are my first Lexus's. I am now never buying another car from another dealership ever. The service department is unlike any other.. More
Great team work! From the beginning it was a smooth process. I called Winston Walker, salesman, who's name I found in 39 reviews. I left him a voicemail telling him From the beginning it was a smooth process. I called Winston Walker, salesman, who's name I found in 39 reviews. I left him a voicemail telling him that I saw his raving reviews and wanted to purchase a Lexus IS250. I got a call back within the hour. I told him what I was looking for and he promptly sent my information to a sales manager (Omar) who worked out a proposal for me. Basically, I had the deal worked out to my satisfaction within a few hours. I completed the prequalification application online and the process had begun. From the beginning it was very different from the response and service I received at Lexus of Pembroke Pines. Mind you, I'm much closer in proximity to the Pembroke Pines dealer but preferred the 40 minute drive to Margate due to the outstanding service I knew I would get at JM. Buying a car and a home are stressful enough, you don’t need the aggravation of a salesman that is too busy to call you back and get you the information you requested. I knew what I wanted and I knew what I was willing to pay, simple as that. These guys made it work. Once my husband and I arrived at the dealer, we were promptly greeted by Steven Hughes, Product Specialist. He took us out for a test drive and gave us a thorough review of the car’s features and performance. You have to ask for Steven Hughes, he is simply great. He is a car enthusiast and truly knows his product. We picked the IS-250 I wanted and then we proceeded to meet with Mike Thomas, sales manager, who went over all of our paperwork. The deal was done. I went back the next day to pick up my new car. A delivery specialist will walk you through setting up the electronics and show you how things work in the car. Herman was our delivery specialist. He was also very knowledgeable and gave me great tips on how to operate the car. Overall experience…a 10! Great job JM I will surely be coming back and sending all my friends and relatives to you! More
Awesome Experience Thanks to Winston Walker I had an amazing experience at JM Lexus from beginning to end. He was knowledgeable, patient, kind, and extremely friendly th Thanks to Winston Walker I had an amazing experience at JM Lexus from beginning to end. He was knowledgeable, patient, kind, and extremely friendly throughout the process. I love my new car and it is all thanks to you Winston. Thanks again!!! More
Awesome The JM lexus experience is the best I have ever had for buying a car , my next purchase will be at JM lexus for sure !!!! The JM lexus experience is the best I have ever had for buying a car , my next purchase will be at JM lexus for sure !!!! More
a shout out to a fantastic employee had a great experience with all the employees I dealt with at JM LEXUS pre owned dealership,but one employee was so exceptional I must mention him by had a great experience with all the employees I dealt with at JM LEXUS pre owned dealership,but one employee was so exceptional I must mention him by name.to give a little background,when I bought a pre owned Audi there was only 1 key available.if I wanted a second key it would have cost me $400.00.Gary Catronio(the delivery specialist) went out of his way to get me that key from the previous owner.he made numerous phone attempts to reach them and didn't give up.this was over a period of several weeks and he never forgot about my issue.when he finally spoke to them he sent an addressed stamped envelope for them to use to return the second key.he called me several weeks after I bought the car to say he had the key.he went above and beyond since the car wasn't a Lexus and there was no legal obligation to provide me with that second key.i so appreciate his efforts.i now tout the JM Lexus dealership to everyone. More