JM Lexus

Ease of new car purchase with Alicia Stark I liked dealing with one person Alicia Stark. She was responsive and reliable and accessible. And called to check-in a few days after purchase I liked dealing with one person Alicia Stark. She was responsive and reliable and accessible. And called to check-in a few days after purchase More

2018 lexus gs350 Mike Robbins was a great Sales person. I would recommend you ask for him. He made the process easy and cared. Dealer has cutback on many frills Mike Robbins was a great Sales person. I would recommend you ask for him. He made the process easy and cared. Dealer has cutback on many frills. It is not the same place it once was. More

Never disappointed with JM Lexus Always a pleasant experience when buying from JM Lexus and this time was no different. I called the dealership to inquire about a 2017 Lexus GS 350 i Always a pleasant experience when buying from JM Lexus and this time was no different. I called the dealership to inquire about a 2017 Lexus GS 350 in eminent white pearl and Jeffery Wright answered the phone. I wasn’t sure I would be able to find the exact car I was looking for because it was the end of the year and inventory was very limited. Jeffery explained he had one but it wasn’t the color I was looking for, he invited me to the dealership to look at the car and I’ll admit it was beautiful but it wasn’t for me. At this point I advised Jeffery I would have to sleep on it and let him know something in the morning, just as I was leaving he was able to find me a 2017 Lexus GS 350 in eminent white pearl only issue was the vehicle was a demo. I didn’t care it was beautiful all the equipment I requested and not a scratch on it. Jeffery went over and beyond to make sure that not only did I get the car I wanted but that I got a great deal too. Thank you Jeffery and I will definitely be back for my next vehicle. Looking forward to dealing with you in the future. More

Above and Beyond. I want to say my experience today at JM lexus was excellent. In starting with a very courteous phone call with Patty last week that assisted me in mee I want to say my experience today at JM lexus was excellent. In starting with a very courteous phone call with Patty last week that assisted me in meeting Liz today who went above and beyond in helping me get in and out. Thank you for proving to me that good customer service still exists. More

Our new purchase of the Lexus ES 350 What a fantastic experience!! Omar Hashmi is the most knowledgeable salesman I have ever worked with at JM Lexus. I have purchased about ten cars fr What a fantastic experience!! Omar Hashmi is the most knowledgeable salesman I have ever worked with at JM Lexus. I have purchased about ten cars from JM and it always is a pleasure but this is the first time I purchased a pre-owned vehicle. Omar took the time to explain the Lexus Plus program, the process for inspecting a vehicle prior to putting it up for sale and why I should have confidence in buying the car from JM. I feel very grateful to have been referred to Mr. Hashmi and I am already thinking about a second vehicle from JM (hopefully an LS 460)! Thanks again for keeping such a consummate professional on your team. More

Red carpet treatment from start to finish Stopped in to the dealership to check out an RX 350. Saqib Khan our Sales Manager was wonderful ! He paid attention to what we wanted, explained e Stopped in to the dealership to check out an RX 350. Saqib Khan our Sales Manager was wonderful ! He paid attention to what we wanted, explained everything. Walked us through the process from start to finish. Very attentive and friendly. 4 hours later we left with a 2017 RX 350. This is the 1 st dealership where I didn’t have to haggle over price. The price of the car was fair, and I received a fair value for my trade in. We will be back for our next car ! More

Leased a new car. We turned in our 2015 ES 350 and Leased a 2018. Our salespeople was Jonathan Dedrick. He was excellent. He was helpful, very knowledgeable and a deli We turned in our 2015 ES 350 and Leased a 2018. Our salespeople was Jonathan Dedrick. He was excellent. He was helpful, very knowledgeable and a delightful young man. More

One price no Hassle I really liked the concept of one price for all, and in particular, dealing with one executive through the entire process. It eliminated the haggling I really liked the concept of one price for all, and in particular, dealing with one executive through the entire process. It eliminated the haggling over price and those famous words"Let me speak to my manager" which I hated. J&M understands service, and how to deal with clients. You can probably get a car cheaper but you will surely go thru a whole bunch of upsetting negotiations. Good job J&M and special thanks to Eric Rogers. Pleasure working with him. More

Very professional and courteous This dealership was great because I found a car I liked for a good price, the salespeople were very professional and courteous, and the overall servic This dealership was great because I found a car I liked for a good price, the salespeople were very professional and courteous, and the overall service was fantastic. More

Another great dealer experience I was contacted by JM Lexus concerning my out of state registration paperwork. They called to let me know my paperwork had come in. I contacted my Sal I was contacted by JM Lexus concerning my out of state registration paperwork. They called to let me know my paperwork had come in. I contacted my Sales Manager Gary Catronio to let him know I was coming in and that I needed my license plates installed and that I needed a plate frame. When I arrived I worked with Candice Varsalona who is extremely knowledgeable, competent and friendly. All the paperwork and plate frame were ready in an envelope waiting for me. In a very short time my plates were attached and I was on my way. I received total service during and after delivery of my new vehicle. Needless to say, I was very happy with the service I received. More