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JM Lexus
Margate, FL
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Dishonest I had been a long time customer; having owned three Lexus cars. I went in for a service appointment. They dinged my car front bumper and door. Someone I had been a long time customer; having owned three Lexus cars. I went in for a service appointment. They dinged my car front bumper and door. Someone there stole my jumper cables from the trunk of my car. The manager refused to fix the dings. The service associate who I initially thought was nice, discreetly disappeared. The manager proceeded to argue with me over it and made quite the scene. He was clearly implying that I was lying. I didn't find out that my jumper cables were stolen until I got home. It was all very upsetting. They have really gone downhill with their customer service. I remember a time when they took better car of my car and make me fell special as a customer. I haven't been back since. They lost me as a customer. More
MY MOST PLEASANT CAR PURCHASE EXPERIENCE My experience at JM Lexus and, in particular, dealing with Gary Mueller was exceptional. He went well above my expectations helping me to chose the r My experience at JM Lexus and, in particular, dealing with Gary Mueller was exceptional. He went well above my expectations helping me to chose the right car based on my needs. Gary guided me through each step of my transaction --from finding the right car, my trade in and financing. He made me feel important and was most patient with me. Even after my purchase he made sure I was comfortable with all the new technology my new vehicle came equipped with. I recommend him HIGHLY! More
Alex B. and Dennis Dennis B. Was EXTREMELY HELPFUL, gracious, curious . Took the time to explain every thing about our new LX 570. Dennis as well pitched in and was just Dennis B. Was EXTREMELY HELPFUL, gracious, curious . Took the time to explain every thing about our new LX 570. Dennis as well pitched in and was just as fantastic . More
Mike Robbins Mike helped my wife lease a new Lexus and then did the same for me a week later. He made everything quick and easy. We are both extremely pleased. Mike helped my wife lease a new Lexus and then did the same for me a week later. He made everything quick and easy. We are both extremely pleased. More
IS 200t used vehicle purchase Overall I had a great experience at JM Lexus and the Internet Used Car sales representative Michael Cooke and Salesperson Saqib Khan provided me 100% Overall I had a great experience at JM Lexus and the Internet Used Car sales representative Michael Cooke and Salesperson Saqib Khan provided me 100% red carpet treatment. More
A positive experience Jerry was profesional and knowledgeable. He will go out of his way to help provide a pleasant experience all while having patience. He also gives soli Jerry was profesional and knowledgeable. He will go out of his way to help provide a pleasant experience all while having patience. He also gives solid truthful advice. More
My third experience with J.M. Lexus. As far as purchasing my Lexus NX300 ( number three in the family), I had a great experience with Robert. He was very helpful and provided me and my wi As far as purchasing my Lexus NX300 ( number three in the family), I had a great experience with Robert. He was very helpful and provided me and my wife with several options to choose from. And he showed extreme patience in answering my many questions. I think we have a very good relationship which would help with our future dealings with J.M.Lexus. Fondly, J. Roomina More
Hassle free car shopping My wife and I visited JM Lexus July 23, 2018 in search of a new vehicle Lease. We met Omar Hashmi inside and he was fantastic. He helped us with our d My wife and I visited JM Lexus July 23, 2018 in search of a new vehicle Lease. We met Omar Hashmi inside and he was fantastic. He helped us with our decision on the type of vehicle based on our needs and budget. We will recommend Omar to friends and family in need of a new or used vehicle for now on. More
Lexus experience Steve is always so helpful and friendly. He goes out of his way to make sure he finds the perfect car to fit your needs. His professionalism and kno Steve is always so helpful and friendly. He goes out of his way to make sure he finds the perfect car to fit your needs. His professionalism and knowledge of the vehicles makes him a great asset to the organization. More
First Lexus Plus Purchase The process was very fluid and not complex. Mr. Mcneeley really stayed in touch and was very thorough. I look forward to purchasing another car in the The process was very fluid and not complex. Mr. Mcneeley really stayed in touch and was very thorough. I look forward to purchasing another car in the future!! More