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JM Lexus

Margate, FL

4.9
8,974 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 8,974 reviews

August 18, 2018

Poor customer service Nobody came to approach us at the field, after we walk over 20 minutes. Receptionist couldn’t find a sales rep..... she claims she will get the manag More

by Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Receptionist
Aug 27, 2018 -

JM Lexus responded

On behalf of the JM Lexus team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. We would like to discuss this further with you so that we can review our processes. Please contact us at marketing@jmlexus.com.

August 18, 2018

Smooth Experience The sales experience this time was quicker and easier than three years ago. Anthony Pezzuto was knowledgeable and helpful. The staff are friendly and More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Pezzuto
August 18, 2018

Excellent Great explanations about the Lexus brand, and dealership. Omar was relaxed , very knowledgeable and answered all questions. Lexus IS now at the top of More

by Zgirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Omar Hashmi
August 17, 2018

Excellent service I couldn’t ask for more, excellent, professional great customer service. Rigot was phenomenal. He went out of his way to meet with me on his day off. More

by Mtoussaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigot Dilus
August 17, 2018

Outstanding I had an unbelievable experience purchasing my certified Lexus. The dealership and especially my sales person, Omar Hashmi went above and beyond to ed More

by Christine Hansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Oren, Omar Hashmi
August 16, 2018

Great experience ! Great salesperson . He was very knowleadgeable and friendly . Not pushy . Made it very pleasant and calm experience . We felt comfortable. We would More

by Johanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hashmi
August 16, 2018

buying experiance I went to J M Lexus on the 4th of July to look at a preowned Lexus long story short i drove home with my preowned Lexus.My sales manager was Richard M More

by sudzy
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Mintzer, Richard Meier
August 16, 2018

Happy Customer! I recently purchased a Lexus from JM Lexus and had a wonderful buying experience both with Robert and the dealership. He really took the time to unde More

by brisharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kohl
August 16, 2018

Great Donald was very kind and excellent customer service. He helped me in everything and I feel so happy I found the car that I wanted. Thanks so much. More

by Ponyo1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Norton
August 15, 2018

Extremely happy customer. Thanks Khaled. We were quite happy with the services offered by Khaled. He was very professional and transparent in explaining the car and the various options. It fe More

by VGP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khaled Dandashi, Brian Mintzer
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