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JM Lexus

Margate, FL

4.9
8,800 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 8,800 reviews

July 27, 2018

Lease Renewal Excellent service provided by Rachel. Very knowledgeable of her job and the vehicles. Excellent people person. I couldn’t be assigned a better Sales M More

by SteffM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Rosenthal
July 27, 2018

Trade in It was pleasure doing business with JM Lexus. People are friendly, professional , and very responsive. We met all our needs ! Thank you so much . Str More

by lora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Bondarevsky
July 26, 2018

Excellent buying experience!!! One of the best salespersons I ever dealt with...Very good with follow up also.She took extra time to explain all the cars features. More

by Thelma's car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Rosenthal
July 26, 2018

Simply Amazing Me and my husband came to the dealership, we were welcomed and was introduced to Jeffrey W. He welcomed us with a great energy and he was so eager to More

by Mrzdimplez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Wright
July 26, 2018

Amazing Very helpful he did his best to put me in a car he was amazing great customer service one of a kind really i am happy More

by Benzoe123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Wright
July 25, 2018

Wonderful I was very pleased by the friendliness and warmth displayed by all with whom I had contact as well as the professionalism I was shown. Daniel was pat More

by Evy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Meininger, Long Giang, Rachel Rosenthal
July 25, 2018

It was great fast and professional Alex is extremely professional, great to talk to, very knowledgeable and got us in and out within an hour. He got us a great deal too! I'm happy to dr More

by Tatibridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Bondarevsky
July 25, 2018

Dishonest I had been a long time customer; having owned three Lexus cars. I went in for a service appointment. They dinged my car front bumper and door. Someone More

by ExJMLexusCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Liz
Jul 30, 2018 -

JM Lexus responded

On behalf of JM Lexus, we would like to apologize for your frustrating experience with our service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact us at marketing@jmlexus.com at your earliest convenience so we can work towards a resolution. Thank you and we look forward to speaking with you soon.

July 25, 2018

MY MOST PLEASANT CAR PURCHASE EXPERIENCE My experience at JM Lexus and, in particular, dealing with Gary Mueller was exceptional. He went well above my expectations helping me to chose the r More

by mariastephens
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Mueller
July 24, 2018

Alex B. and Dennis Dennis B. Was EXTREMELY HELPFUL, gracious, curious . Took the time to explain every thing about our new LX 570. Dennis as well pitched in and was just More

by Angelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Bondarevsky, Dennis Jackson
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