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JM Lexus

Margate, FL

4.9
9,079 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,081 reviews

July 12, 2019

Took too long I asked them to have the paperwork ready for me to sign. 3 hours later I’m still here. Documents were mostly wrong. I purchased a 2016 certified car. More

by Tired
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rigot Dilus, Brian Mintzer
July 12, 2019

Excellent repeat experience at JM Lexus We recently leased a RX350 from JML. It is our 3rd car from JML. As in the past we dealt with Mr. Khaled Dandashi who as usual gave us a very fai More

by Grearl experience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khaled Dandashi
July 10, 2019

Service visit JM Lexus’s service department has consistently been customer focused for the 15 years I have used them. I always feel they ensure my vehicle gets a th More

by Vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kline
July 10, 2019

Great customer experience Omar was a great help & made a strenuous process easy! I’d recommend him for your new car needs any day! He took the time to make sure, I found everyt More

by Kava Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hashmi
July 09, 2019

Best customer service Customer service is fantastic, I would never take my car anywhere else for service, I like the environment, my service advisor was Daniel, he was nice More

by Rigotdilus123446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
July 09, 2019

ES 350 Jonathan was wonderful. We did not have to sit around forever. Jonathan was most knowledgeable and patient. We have been buying cars at JM Lexus since More

by gailnepstein
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Wulkan
July 08, 2019

Excellent attention to my needs. Gary Mueller was very attentive to me. Listening to what features I wanted and finding the car in the colors I wanted. I got exactly what I wanted at More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mueller
Aug 07, 2019 -

JM Lexus responded

Hi Gary, Thank you for letting us know you had an excellent experience with Gary Mueller! We really appreciate your feedback. We know your time is valuable but wanted to ask if you would please editing your star rating to reflect Gary's great service. Currently, the star rating indicates an unsatisfactory experience. You can edit your review at any time, all you need to do is login into your DealerRater account: https://www.dealerrater.com/login/ and access the "My Tools" tab. Thank you for your time and your business, and let us know if there is anything else you need.

July 08, 2019

Xavier was no where to be found Waited a long time for service person Xavier to come to me to get paperwork started. When car was ready couldn’t find him. Spoke w several People. Fi More

by Mikki0072
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexander Bondarevsky
July 08, 2019

Great fabulous service I bought 3 times a car from Mel Malka, he was supper straight forward , very patient and detail oriented, he took is time show me every feature in the More

by Put123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Malka
July 08, 2019

Purchase of New Vehicle Tim Spellman was very professional, and knowledgeable. He made the experience painless, and efficiently ! I recommend anyone in need of a reliable and More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Spellman
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