
JM Lexus
Margate, FL
Filter Reviews by Keyword
By Type
Showing 9,079 reviews
Wonderful Experience! Our new car experience with Steve McNeely could have only been better if the car was free. We drove up from South Dade and Steve had the car ready fo Our new car experience with Steve McNeely could have only been better if the car was free. We drove up from South Dade and Steve had the car ready for us to drive without requiring us to go into the dealership during this time of Covid. The vehicle was exactly as he had communicated with us by phone. Steve answered all our questions patiently without any pressure or sales tactics. Steve had all the necessary paperwork prepared with no hidden surprises which expedited the entire process of buying a new car. We were completely satisfied with our new car sales experience with Steve McNeely and would highly recommend him to anyone looking to buy or lease a new Lexus. More
Robert Kohl was the best! Made my leasing experience at JM Lexus go so smooth and surprisingly fast. Very informative and even sweet enough to offer his own snacks to my son who was fussing about being hun JM Lexus go so smooth and surprisingly fast. Very informative and even sweet enough to offer his own snacks to my son who was fussing about being hungry hehe. This is the first time I felt REALLY taken care of during a leasing transition. Robert looked out with savings via a rebate for being a loyal Lexus customer which I didn’t even know they had. Thank you Robert. I love my GX!! More
Great experience. German was great! Fast and smooth transaction. No hidden fees. German took his time to explain all the technology. Highly recommend JM LEXUS transaction. No hidden fees. German took his time to explain all the technology. Highly recommend JM LEXUS More
I highly recommend this dealer...I just got a new GX. Please ask for Anthony Hippolyte as a sales contact, very professional, fast, diligent and truthful. Thanks Anthony for all your guidance. Please ask for Anthony Hippolyte as a sales contact, very professional, fast, diligent and truthful. Thanks Anthony for all your guidance. More
Excellent customer service from both Tim Spellman and Gregg Whyte who worked together seamlessly to deliver my new RX350. Made the experience a pleasant one despite these difficult times. Gregg Whyte who worked together seamlessly to deliver my new RX350. Made the experience a pleasant one despite these difficult times. More
I left my 3012’s RX350 for servicerepair and tires’ balancing, all work ok, But one of the Reem’s center caps was switched for an older one, scratched one missing the “L” emblem. I acknowledged Conrad balancing, all work ok, But one of the Reem’s center caps was switched for an older one, scratched one missing the “L” emblem. I acknowledged Conrad Baker ( service’ Spvr.), and He installed a new replacement (3) days later. Good service, it should be excelent! More
Let me start by saying I am not a fan of purchasing cars, not in the least, but Mike and Alex made my purchase a pleasant experience. They were courteous, professional, and prompt. I would highly recommend J not in the least, but Mike and Alex made my purchase a pleasant experience. They were courteous, professional, and prompt. I would highly recommend JM Lexus to anyone in the market. More
We have been buying and leasing cars for over 25 years and with many dealerships we have had the opportunity to deal but our experience with JM Lexus was absolutely phenomenal AGAIN. This is the second ti and with many dealerships we have had the opportunity to deal but our experience with JM Lexus was absolutely phenomenal AGAIN. This is the second time we are here - we returned a vehicle that we had leased from them about 3 years ago and signed a new lease today. Steve Mcnaly was an absolute gentleman; he was very courteous and extremely professional; All of our paperwork was completed and ready to be signed as soon as we walked in. Wow, what a service!! JM Lexus - you guys are leaps and bound ahead of any luxury car dealerships. I highly recommend JM Lexus to all. They will treat you like family!!! More
I had a great experience buying CPO Lexus from JM Lexus. My sales professional, Alex, was very helpful and knowledgeable and made the purchasing experience easy. Even after the sale, he was courteous enough My sales professional, Alex, was very helpful and knowledgeable and made the purchasing experience easy. Even after the sale, he was courteous enough to follow up and check how I liked the car. Alex handled everything professionally, and I will be happy to recommend him and JM Lexus at any time. More
He was very accommodating Mr. Edmond was a pleasure to work with him. Made the experience pleasant. I feel he went out of his way to problem solve as we went along. Mr. Edmond was a pleasure to work with him. Made the experience pleasant. I feel he went out of his way to problem solve as we went along. More