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JM Lexus

Margate, FL

4.9
9,081 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,081 reviews

December 26, 2020

Arly was extremely patient, professional with me the entire time. He took the time to explain everything about the process and about the car. I love JM Lexus process and Arly’s professionalism. More

by Tanyahenry47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Catronio
Dec 28, 2020 -

JM Lexus responded

Tanya, we are delighted that your experience with Arly was so positive. Thank you for giving JM Lexus your business, we are grateful to have you as a customer. Happy holidays!

December 25, 2020

JM Lexus always goes far beyond any requirements to make sure the best customer experience possible is achieved. Steve answered every question I had, most before I even asked them. Thank you very much. More

by Larry.mcginnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Dec 25, 2020 -

JM Lexus responded

Larry - Customer service is our highest priority and we are thrilled to hear that this came through during your visit. Thank you so much for sharing this feedback and for giving a shout out to Steve! We hope that you're enjoying your new vehicle.

December 24, 2020

Wonderful and friendly staff. My adviser Daniel is the best.. awesome guy who genuinely cares about his customers by offering A class service. Love them. More

by shawnnacamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Whittingham, Reggie Leo
Dec 24, 2020 -

JM Lexus responded

Thank you for your stellar review of Daniel and JM Lexus! We are thrilled that your visit to us was so positive and we hope to welcome you back again soon. Happy holidays!

December 24, 2020

Love this dealership, it is very clean and inviting. The employees are very nice and friendly, they make you feel at home. I would definitely recommend this dealership to family and friends. More

by Smitha64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Meier
Dec 24, 2020 -

JM Lexus responded

Thank you for leaving us a review! We're happy to hear that our JM Lexus team took such great care of you during your visit. Hope to see you next time!

December 23, 2020

Glen is rude and uninformed when it comes to service products and warranty. Glen would rather tell us he does not know and put in minimum effort to find out the information necessary to help customers m More

by Theprincessamor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glen fleischman
Dec 23, 2020 -

JM Lexus responded

We are sorry to see this feedback. Our management team is reaching out to you so that we can discuss your experience together. Thank you.

December 23, 2020

Rigor Dilus and Bobby Edmond were great they delivered the car to my house and answered all of my questions. I really appreciate it. Thanks again More

by Bbdimples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigot Dilus, Bob Edmond
Dec 23, 2020 -

JM Lexus responded

Thank you for taking the time to review us! Here at JM Lexus, our team strives to deliver a seamless experience and I am glad to hear that came through to you!

December 22, 2020

Service was great it only took me about 45 minutes to get my oil change and a car wash My service agent was very helpful to me More

by Waynearchibald
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Rodgers
Dec 22, 2020 -

JM Lexus responded

Hi Wayne - Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such an efficient service experience at JM Lexus. Drive safely, and we hope to work with you again down the road!

December 22, 2020

Prompt and courteous service as always by Carlos Nunez and his team. The loaner was an excellent benefit and the level of needed service matched my expectations. More

by jdechant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez, Ana Castillo
Dec 22, 2020 -

JM Lexus responded

We're thrilled to hear that Carlos and the rest of our service team made your visit as friendly and convenient as you've come to expect! Thank you for always trusting JM Lexus with your vehicle and your business!

December 22, 2020

I found it very easy to access all available cars of interest. Reggie got back to me every time I had a question or concern. He followed the delivery of the car, and notified immediately of the arriva More

by gaylevincelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Leo, Ana Castillo
Dec 22, 2020 -

JM Lexus responded

It's great to hear that Reggie provided communicative service which made your car-buying experience such a success. Thank you so much for stopping by to review JM Lexus! We hope to see you for your first oil change.

December 22, 2020

Have worked with Robert for 4 years now with different car leases. Always professional and easy to do business with. Will be a Lexus customer for many years to come. More

by Catherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert St Aubin
Dec 22, 2020 -

JM Lexus responded

Catherine - Thank you so much for being a loyal JM Lexus customer! We are so happy to hear that you can depend on Robert to make your car leasing process simple, and we really appreciate you sharing this feedback. Happy driving!

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