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JM Lexus

Margate, FL

4.9
9,082 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,082 reviews

January 24, 2021

Excellent customer service. Everyone we dealt with was friendly and genuine. We came in on a Saturday without an appointment but we felt welcomed and our issue was resolved to our complete satisfaction More

by AVC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Backer, Chris Margolis, David (a service manager)
Jan 25, 2021 -

JM Lexus responded

We love to hear that you were welcomed to our dealership with friendly service and that our team helped get your vehicle running smoothly again. Thank you so much for commending Conrad, David, and Chris! All of us at JM Lexus appreciate your kind review.

January 23, 2021

I have leased several Lexus vehicles from JM Lexus.As I have leased several Lexus vehicles from JM Lexus. As always, Dan Phillips is great to deal with -highly professional and personable. He makes the More

by WB714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Jan 25, 2021 -

JM Lexus responded

Thank you for the review! We are grateful for your returning business here at JM Lexus, and we will be sure to let Dan know that you appreciate his help. We look forward to your next visit!

January 23, 2021

Carlos was great to work with. Everyone at the dealership was courteous and friendly. I was kept up to date on the work performed. Overall great experience and highly recommended. More

by CM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez
Jan 25, 2021 -

JM Lexus responded

Thank you for taking the time to share! We appreciate your feedback and are thrilled to hear that you had such a successful service experience working with Carlos. Drive safely, and we hope to see you again at JM Lexus!

January 22, 2021

We have been with JM Lexus for many years and it just gets better every time. Our sales person Alicia was very patient and helpful. Alicia was able to help us through the whole process. We love our Rx More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Stark, Victor Haviv
Jan 22, 2021 -

JM Lexus responded

Ed, we can't thank you enough for your years of business here at JM Lexus! We appreciate you taking the time to leave us a review and highlight Alicia's great work. Congratulations and safe travels in your new Lexus RX 350!

January 22, 2021

This is my first Lexus I have always driven Mercedes. Your service is far superior than Mercedes. Than k Carlos' Vanessa' Geo and Don for being so nice but they did not wash or vacum my auto More

by joycemerle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jonathan Wilkins
Jan 22, 2021 -

JM Lexus responded

We're so proud to have earned your loyal business, Joy! Thank you for your confidence in the JM Lexus team! We apologize for this oversight and appreciate you bringing this to our attention.

January 22, 2021

I needed repairs and new tires for my 2008 Lexus RX350, and Michael Alfano provided excellent service, offering me several price options for the four new tires I bought and good advice on the service my ca More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Alfano, Service Consultant
Jan 25, 2021 -

JM Lexus responded

Joseph, thank you for taking the time to leave us a review! It was our pleasure to assist you with your 2008 Lexus RX350 here at JM Lexus, and we will be sure to let Michael know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

January 22, 2021

JM Lexus was phenomenal. Alex Bondarevsky was so incredibly patient and helpful. He treated me like family! Will never use another dealer! Anyone who needs a new car should contact Alex at JM Lexus! More

by Dfeldman87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Bondarevsky
Jan 25, 2021 -

JM Lexus responded

Thank you for taking the time to leave us a review! Alex is an excellent member of our team at JM Lexus, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your new car!

January 21, 2021

We made contact with JM Lexus via the internet, and connected with a tech salesman. He did a great job of showing us the used Lexus we had seen online. We decided to buy, the process took about 4 hrs w More

by ffbobf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Bondarevsky
Jan 21, 2021 -

JM Lexus responded

Thank you for choosing JM Lexus and taking the time to share your five-star feedback! We are thrilled that our team helped you find the perfect fit and made the purchase process smooth and seamless. Congratulations and safe travels in your new-to-you Lexus!

January 20, 2021

Outstanding service and very personable staff. Aside from the long wait for the service to my car, everything was flawless. Cleanliness of the waiting room area was great especially now with Covid. More

by Lavendergirl522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Fleischman
Jan 20, 2021 -

JM Lexus responded

Thank you for taking the time to share! It is our goal to deliver a five-star service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to earn your business again down the road!

January 20, 2021

Good dealership, I was greeted very friendly when I arrived and take it in right away however there is no food upstairs. And there what is no access More

by Miley j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Alfonso
Jan 20, 2021 -

JM Lexus responded

Miley, thank you for taking the time to leave us a review! It was our pleasure to assist you here at JM Lexus, and if you ever need anything else, don't hesitate to come back and see us again!

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