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JM Lexus

Margate, FL

4.9
9,088 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,088 reviews

September 04, 2021

Pedro Diaz is the best sales associate. Very patient and explains everything down to the T. Thanks Pedro I appreciate you. Continue doing a great job. More

by Hillderica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
Sep 07, 2021 -

JM Lexus responded

We appreciate the excellent review and will be sure to compliment Pedro on his great work! From all of us here at JM Lexus, thank you for your feedback and business!

September 04, 2021

Excellent customer service. Fast turn around time from the moment I pull in someone greets me and takes my car in for service. Phone call when job is complete. Then I pay and go in a clean car as well. More

by Italyjuly2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabastian , Alicia Stark
Sep 07, 2021 -

JM Lexus responded

This is exactly the way we want our service visits to go! Thank you for leaving JM Lexus a positive review - and safe travels till we see you next!

September 03, 2021

My experience leasing for the third time a car with JM Lexus was excellent. Pedro Diaz has been my salesperson 3 times. Pedro is very knowledgeable and fast, he answered all the questions that helped me t More

by gladysc
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
Sep 07, 2021 -

JM Lexus responded

Thank you for the incredible feedback and for trusting JM Lexus with your car-buying needs! We'll be sure to let Pedro know you appreciated his help. Safe travels, and come back again next time!

September 03, 2021

Easy to make appointment and they were on time from the minute of my arrival to complete the job. Clean and comfortable waiting area w More

by elbacerezo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
Sep 03, 2021 -

JM Lexus responded

Thanks for the great review of JM Lexus! We're pleased to hear that our team made your experience easy and timely! We appreciate your business.

September 03, 2021

Professional, friendly, efficient, and incredibly courteous. I wish all my transactions were like this. I have to thank Ashley and Cheryl for such impeccable service. More

by Theaccidentalcitizen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Alt and Cheryl Gelin
Sep 06, 2021 -

JM Lexus responded

Thank you for the wonderful feedback! We will be sure to let Ashley and Cheryl know you appreciated all the help. All of us at JM Lexus are grateful for your support. Take care!

September 03, 2021

One point of contact customer service is nice. They have removed so many perks, even prior to Covid though. Didn’t even vaccine car despite being reminded and it is to be the standard with service. More

by CB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna pacifico
Sep 07, 2021 -

JM Lexus responded

Thank you for reaching out. We appreciate this feedback and will keep it in mind moving forward. Enjoy your week!

September 02, 2021

I LOVE MY NEW GX! Ryan O’Kuhn was a pleasure to work with, went above and beyond to show us different options and packages. Even got the tow hitch put on before we picked up the car. We were incredibl More

by margiedettor
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan O’Kuhn
Sep 02, 2021 -

JM Lexus responded

Thank you for the great feedback! We are happy to hear that you enjoyed your buying experience working with Ryan and will be sure to let him know you are loving your new Lexus GX. Thank you for choosing JM Lexus and we hope to see you again next time!

September 02, 2021

Very accommodating- needed to change service appointment time and they were so easygoing and pleasant to deal with-The service writer Sebastian was courteous and knowledgeable about everything! An enjoyable More

by bigedw11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer Sebastian
Sep 02, 2021 -

JM Lexus responded

Your review means a lot to us here at JM Lexus! Thank you for sharing your experience with Sebastian and the team, it was our pleasure to assist you. We hope you will continue to choose us for your service needs!

September 01, 2021

The process was very easy, and fast Michael Thomas was very efficient. I will be sure to refer my friends and family to Michael Thomas More

by Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thomas
Sep 01, 2021 -

JM Lexus responded

Thank you for the excellent feedback and for doing business here at JM Lexus! We'll be sure to compliment Michael on his great work.

September 01, 2021

I've been leasing/purchasing vehicles through Mike Thomas for several years and my experience has always been awesome from beginning to end and if I have any questions about anything he is always a phone cal More

by Sanai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thomas
Sep 01, 2021 -

JM Lexus responded

Sanai, thank you for the great review! We appreciate your business and are thrilled to hear that you had such successful purchase experiences working with Mike and the JM Lexus team over the years. Drive safely, and we hope to see you back again down the road!

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