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JM Lexus

Margate, FL

Overview
Reviews
4.9
9,085 Reviews
Call Dealership (954) 972-2200
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5350 W Sample Rd

Margate, FL

33073

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Showing 9,085 reviews

September 30, 2021

German was amazing, extremely helpful and polite. Very honest and overall amazing service. Would definitely recommend! 10/10 More

by Val
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Afanador
Report | Print
Sep 30, 2021 -

JM Lexus responded

Val, thank you for the great review! We appreciate your support and are thrilled to hear that German went the extra mile to assist you. Drive safely, and we hope to see you back again at JM Lexus!

September 30, 2021

Excellent service and attention by German Afanador. Punctuality and perfect information received all the time More

by amzeazuluaga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Afanador
Report | Print
Sep 30, 2021 -

JM Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with German and the JM Lexus team. Safe travels, and we hope to see you back next time!

September 29, 2021

I had a pleasant experience trading in my 2021 RX 350 for a 2022 RX FSport. My sales representative Bobby was knowledgeable. More

by Reshna Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edmond
Report | Print
Sep 29, 2021 -

JM Lexus responded

Reshna, thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Bobby and the JM Lexus team. Drive safely in your new 2022 Lexus RX 350 F-Sport, and enjoy it! We hope to see you back again down the road!

September 29, 2021

Jim did an exceptional job, very professional, friendly and efficient. JM Lexus is clean and the waiting area is comfortable. More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramble
Report | Print
Sep 29, 2021 -

JM Lexus responded

Dave, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Jim and the JM Lexus team. Drive safely, and we hope to see you back again down the road!

September 29, 2021

Service people were polite and car finished as promised. However, front of car wasn’t cleaned well, externally. More

by MKrantzler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken in service.
Report | Print
Sep 29, 2021 -

MKrantzler responded

Lexus is supposed to wash your car when it’s serviced there. My car is still dirty in front, the back and passenger side. Service was done in time promised. People polite.

Oct 07, 2021 -

JM Lexus responded

We appreciate you taking the time to share, and we'll be sure to pass this feedback along to our team. If there's anything else you'd like to discuss, please don't hesitate to get in touch at marketing@jmlexus.com. Be well!

September 29, 2021

Professional and friendly sales team along with prompt and courteous service department. Have been with this dealership for 9 years, 3 leases, highly satisfied. More

by Gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thomas, Steven Smiley
Report | Print
Sep 30, 2021 -

JM Lexus responded

Gilbert, thank you for the great review! We are thrilled to hear that you are so confident in the JM Lexus team to get the job done. We appreciate your business over the years and are looking forward to seeing you back next time!

September 29, 2021

German was a pleasure to work with on finding a car. He went above and beyond to make sure I was able to find what I was looking for. Superior service from him More

by l_muchnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Afanador
Report | Print
Sep 29, 2021 -

JM Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that German went the extra mile to assist with your purchase. Enjoy your new vehicle, and we hope to see you back at JM Lexus down the road!

September 28, 2021

Always the best service and people to work with Jim is great and delivers fast service. Thanks again to JM Lexus More

by Gregsmithre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim brable
Report | Print
Sep 28, 2021 -

JM Lexus responded

Greg, thank you for the great review! We appreciate your business and are thrilled to hear that Jim went above and beyond to assist you. Drive safely, and we hope to see you back at JM Lexus!

September 28, 2021

This was our 1st experience with this dealership and Lexus. All I can say is “Blown away!” Steve McNeely was amazing throughout the process and found us the vehicle my wife wanted. Steve and Kenny had t More

by kzaengle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley, Kenneth Telusnord
Report | Print
Sep 28, 2021 -

JM Lexus responded

Thank you for the great review! We want the most for our guests, and it is wonderful to hear that this was reflected in your time working with Steve and Kenny. Congrats to you and your wife on your new vehicle, and we hope to see you back again at JM Lexus!

September 28, 2021

Honest, well informed and professional.The process was Honest, well informed and professional. The process was smooth sailing and fast. Very helpful team. I highly recommend JM Lexus! More

by Toya Williams-Nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley, Lancia Lindo
Report | Print
Sep 28, 2021 -

JM Lexus responded

Hi Toya - Thank you so much for your kind recommendation! It means a lot to hear that you're satisfied with our service and we hope to work together again at JM Lexus. Safe driving!

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