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JM Lexus

Margate, FL

Overview
Reviews
4.9
9,081 Reviews
Call Dealership (954) 972-2200
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5350 W Sample Rd

Margate, FL

33073

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Showing 9,081 reviews

November 19, 2021

I am very impressed by my salesman German Afanador. My buying experience went smoothly without pressure or stress. I am planning on buying a second Lexus for my wife in the near future and will only do t More

by nb8466
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Afanador
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Nov 19, 2021 -

JM Lexus responded

We're thrilled that German helped facilitate such a smooth and seamless buying experience! Thank you for sharing and for taking your business to JM Lexus - we hope to see you back when you're ready to find your wife a new vehicle! Wishing you safe travels ahead!

November 18, 2021

Great service as always. Service advisor Carlos is fantastic. Best d car dealer experience anywhere. More

by machincfm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 18, 2021 -

JM Lexus responded

Thank you for your continued confidence in Carlos and the JM Lexus team! We're happy to be your chosen service provider, and we look forward to seeing you again down the road!

November 18, 2021

Wonderful experience for service and new tires.Rich Wilson is incredible service advisor.Five star More

by Papkanell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
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Nov 19, 2021 -

JM Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that Rich went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back again at JM Lexus!

November 18, 2021

This is the third Lexus I have purchased from Pedro Diaz at JM Lexus. The process is always smooth and never salesy or hard pressure. I don’t always have a lot of time and he is definitely quick efficient a More

by marshanpurnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
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Nov 19, 2021 -

JM Lexus responded

We really appreciate your business and congrats on your most recent purchase. It makes us happy that Pedro made your experience smooth, effective, and seamless. If there's anything else we can do for you, let us know. --The JM Lexus team

November 18, 2021

Excellent service. Great people. We've been taking our 2009 Lexus to JM Lexus since new. More

by Richard Asbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Chasteen
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Nov 19, 2021 -

JM Lexus responded

Richard, thank you for reviewing JM Lexus! It makes us happy to have your business.

November 18, 2021

Easy to schedule, good use of communication tools like email and text, fast turnaround of vehicle, easy to get loaner, high degree of professionalism. More

by nedb56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
Report | Print
Nov 19, 2021 -

JM Lexus responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

November 18, 2021

100/% I’m very happy about the salesman is a great man is show me everything about my new RX350 Jorge L Cano great man More

by flaban2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge L Cano
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Nov 19, 2021 -

JM Lexus responded

We're so pleased that you're happy with your new Lexus RX 350! Congrats, and thanks for trusting our team to help you out. --The JM Lexus Team

Nov 19, 2021 -

flaban2 responded

Again thanks

November 18, 2021

Absolute world class service! Everyone was so friendly. Wonderful experience! Special thanks to our Specialist Steven McNeeley. What a kind fellow! Super helpful. A++ More

by Eric R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
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Nov 19, 2021 -

JM Lexus responded

Thank you for taking the time to share, Eric! We appreciate your support and are happy to hear that Steven and the team delivered such a seamless purchase experience. Drive safely, and we hope to see you back again at JM Lexus!

November 18, 2021

Bruno made the entire process so easy going and efficient. He was very attentive and responsive from the start and I was able to complete everything weighing less than an hour.overall dealer very t More

by Jingraham2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno dasilva
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Nov 18, 2021 -

JM Lexus responded

We're pleased to hear that Bruno made the purchasing process seamless. We are pleased that we had you on the road in no time! --The JM Lexus Team

November 18, 2021

Just purchased my first Lexus. Had a great purchase experience with Steve McNeeley. He was patient with me and wasn’t pushy. He even cleaned my old license plate. More

by Michelle Sullivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Report | Print
Nov 18, 2021 -

JM Lexus responded

Michelle, congrats on the purchase of your first Lexus! It's great that Steve was wonderful to work with and that he remained patient and went above and beyond.

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