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JM Lexus

Margate, FL

4.9
8,899 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 8,899 reviews

September 26, 2024

I have bought cars at JM Lexus for about 15 years, and I have been pleased with the vehicles and service More

by gutchess
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexander Issa 5 stars
Sep 26, 2024 -

JM Lexus responded

Thank you for being a loyal customer of JM Lexus for the past 15 years! We're delighted to hear that you've been pleased with our vehicles and service. We look forward to continuing to serve you in the future!

September 26, 2024

I highly recommend Eric Rogers if you are shopping for a car especially a Lexus. Eric is extremely knowledgeable with a very pleasant disposition. He does not pressure his clients at all. He patiently an More

by goldringsigal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Rodgers
Sep 27, 2024 -

JM Lexus responded

Thank you for the glowing recommendation! We're delighted to hear that Eric provided such a helpful and pressure-free experience at JM Lexus. Enjoy your new car, and we appreciate your support!

September 25, 2024

Rod was unbelievable as a representative of JM Lexus. His professionalism was greatly appreciated. Thank you Rod More

by Tanman8581
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod P
Oct 01, 2024 -

JM Lexus responded

We're delighted to hear that Rod provided such exceptional service at JM Lexus. Thanks for sharing your experience!

September 25, 2024

Salesperson was rude. Insisted he called me when my car was ready but there’s no record of it on my phone. I waited for hours due to his neglect in finding me in the wait More

by B4golfJm lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hedrick Anderson service consultant
Sep 26, 2024 -

JM Lexus responded

It's disappointing to hear about your experience and the communication issues you faced. We'd like to address your tire problem and any other concerns directly. Please reach out with your contact information to marketing@jmlexus.com so our Sales Director can further assist you. Thank you.

September 23, 2024

Rod is awesome. Purchased new NX. Great Service. Very patient and helpful with technology. 5 stars More

by Gillman.donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigue Polidor
Sep 24, 2024 -

JM Lexus responded

We are glad to hear that Rod was great to work with. Thanks for choosing JM Lexus.

September 22, 2024

This is my 4th Lexus now Bradley was very professional and he got everything done under an hour High recommend jm Lexus More

by Jole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Nausbaum
Sep 23, 2024 -

JM Lexus responded

Thank you for your continued loyalty and recommendation! We're glad Bradley provided a professional and efficient experience at JM Lexus. Enjoy your new ride!

September 22, 2024

I recently had to take my vehicle in to JM Lexus in Coconut Creek to change the sensor on my trunk. I was completely blown away by the service I received from my Service Representative Shedrick Ander More

by kerriann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Sep 23, 2024 -

JM Lexus responded

Kerriann, we're delighted to hear that Shedrick and the JM Lexus team provided such exceptional service during your visit. Thank you for sharing your positive experience with us!

September 22, 2024

Saqib took a lot of time to help me understand all the new items in the car. Driving g is a pleasure and I look forward to many more years with JM. More

by rura8964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saqib Khan
Sep 23, 2024 -

JM Lexus responded

We're delighted to hear that Saqib provided such thorough assistance and made your experience with JM Lexus enjoyable. Thank you for the kind words, and we hope you enjoy many wonderful years driving your new car!

September 22, 2024

Satisfied and happy ! ! Cannot described how I feel. The Sale Manager Paul Momprenier was kind,professional, patient and knows what he's doing. Very great experience. Tha k More

by tbazelais
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Mompremier ( 5stars)
Sep 23, 2024 -

JM Lexus responded

We're delighted to hear about your great experience with Paul and our team at JM Lexus! Thank you for sharing your positive feedback. Enjoy your new ride!

September 21, 2024

Purchased tires there 4 months ago and refused to rotate them for no cost. Did not believe the service advisor. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Sep 24, 2024 -

JM Lexus responded

Larry, we're sorry to hear about your dissatisfaction with our service. Our team is committed to complete customer satisfaction and we'd like to clear up any confusion about our policies. Please reach out to us at marketing@jmlexus.com if you're open to discussing this further. Thank you.

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