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JM Lexus

Margate, FL

4.9
9,067 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,067 reviews

December 27, 2024

Dan Phillips at JM Lexus was amazing! He was very patient and helpful and he made sure I got everything I needed in my new Lexus nx ! More

by Ralde.2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Dec 27, 2024 -

JM Lexus responded

We're delighted to hear that Dan provided such a patient and helpful experience at JM Lexus! Enjoy your new Lexus NX, and thank you for choosing us!

December 27, 2024

Daniel Whittingham - the service manager, is the best! My go to. Always goes above and beyond. More

by lovelya321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Whittingham
Dec 27, 2024 -

JM Lexus responded

It makes our day to see this praise for Daniel and the JM Lexus Team! Thank you for the review!

December 23, 2024

Daniel was amazing to work with on my new car. He was very knowledgeable and made the buying experience very easy. He is a rock star and someone that JM Lexus should be very proud of. Thanks ag More

by dexteradam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wilson
Dec 23, 2024 -

JM Lexus responded

We're delighted to hear that Daniel made your car-buying experience smooth and enjoyable at JM Lexus! Your kind words mean a lot, and we'll be sure to share them with him. Enjoy your new ride!

December 23, 2024

Our buying experience was pleasant and straightforward. We were told we would receive the 2nd key to our suv (which could not be delivered the day of) sometime in the next 6 months. I called several times More

by lienqueen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zias Taylor
Dec 24, 2024 -

JM Lexus responded

We're sorry to hear about the inconvenience you faced with the key pickup and your interaction with our team. We strive for a seamless experience, and it's clear we fell short in this instance. Your feedback is valuable, and we'll address these concerns internally to improve our service. Please also reach out directly to us at marketing@jmlexus.com so we can address this with you directly.

December 23, 2024

Another quick and easy lease of my new 2024 IS350. Paul Mompremier is hands down the BEST sales agent. Kind, helpful, friendly, and communicates every step of the way. I cant recommend him enough! Tha More

by a.fernandes817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Mompremier
Dec 23, 2024 -

JM Lexus responded

We're delighted to hear that Paul made your leasing experience smooth and enjoyable at JM Lexus! Thank you for recommending him, and enjoy your new 2024 IS350!

December 23, 2024

Tim was very patient and helpful. He made the experience a good one. I would recommend him. More

by SFHJZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Spellman
Dec 26, 2024 -

JM Lexus responded

Your feedback on TIm is much appreciated! Thank you for supporting JM Lexus.

December 21, 2024

Dario was great! Very responsive and informational. Made the vehicle buying experience a pleasure, which is usually uncommon nowadays! More

by devo9879
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dario Dziamalek
Dec 23, 2024 -

JM Lexus responded

We're delighted to hear that Dario made your vehicle-buying experience a pleasure at JM Lexus! Our team strives to provide responsive and informative service, so it's wonderful knowing we hit the mark. Enjoy your new ride!

December 20, 2024

JM Lexus is a pleasure to work with. From the moment you are greeted at the door to working with sales, you are treated with professionalism and efficiency. More

by G Brill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dario Dziamalek
Dec 20, 2024 -

JM Lexus responded

Thank you for sharing your experience with JM Lexus! We're delighted to hear that our team provided professional and efficient service from start to finish. We appreciate your support and look forward to serving you again in the future!

December 20, 2024

A real disappointment. The wait was over 2 hours and that was with an appointment. I bought my car here 2 years ago and had purchased another 2 previously. This place u More

by veschecter
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy in Service who was terrific
Dec 21, 2024 -

JM Lexus responded

I'm sorry to hear about your recent experience and the extended wait time. We strive for a comfortable atmosphere and efficient service, so it's disappointing to know we fell short during your visit. Your feedback is valuable as it helps us improve, and I hope you'll give us another chance in the future. If you have any further concerns or questions, please feel free to reach out directly at marketing@jmlexus.com. Thank you.

Dec 21, 2024 -

veschecter responded

Returned on Friday to replace the malfunctioning part. I must say I was in and out in 40 minutes with a washed and vacuumed car, which was terrific. I want to give kudos to Wendy my service representative who constantly communicated with me, called me when the part came in and made sure that the car was in and out in a timely fashion. She represented the dealership well. I hope in the future that I don’t experience a 2 wait.

Dec 24, 2024 -

JM Lexus responded

Thank you for sharing your update. We are happy to hear that your vehicle was washed, and Wendy ensured to communicate effectively with you. Your patience throughout this process is appreciated and if you need anything else, please let us know!

Dec 24, 2024 -

veschecter responded

Wendy F went out of her way to make sure my experience was a positive one Excellent communication skills

December 18, 2024

Exceptional service received. Sales and service staff was really great and professional and made the process seamless, especially sales manager Paul Mompremier More

by Carvetmw1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Mompremier
Dec 19, 2024 -

JM Lexus responded

We're delighted to hear that Paul and the team at JM Lexus provided you with exceptional service. It's wonderful knowing our staff made your experience seamless and professional. Thank you for sharing!

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