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JM Lexus

Margate, FL

4.9
9,084 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,084 reviews

December 09, 2022

Daniel is outstanding and as always the service at JM Lexus was exceptional. Always recommend this dealership More

by Lhesenius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 09, 2022 -

JM Lexus responded

Thank you for this great review of JM Lexus! We are thrilled to hear that Daniel has provided outstanding service. Your trust and business mean the world to the team!

December 09, 2022

Thank you Pedro Diaz and JM Lexus, amazing service! I’ll recommend them to everyone !!!! More

by Aldiaz300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
Dec 12, 2022 -

JM Lexus responded

Thank you for this great review of JM Lexus. We are thrilled to hear that you had an amazing experience with us! Pedro and the team appreciate your trust and business!

December 09, 2022

Great service, very professional staff. Xavier was very knowledgeable, and was able to get me a courtesy vehicle, I would definitely use Xavier again as service advisor. More

by NeilS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier GREAT JOB
Dec 12, 2022 -

JM Lexus responded

Thank you for this great review of JM Lexus, Neil! We are thrilled to hear that you had an excellent experience working with Xavier. He and the team appreciate your support! We are here to help with any of your service needs!

December 09, 2022

Not happy. Had appt st 1:30 last Friday. Was going to edit. Told they would need car fir a few days and gave me a loaner. The loaner had the 5000 mile maintainc More

by alanmhess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kahari Whittaker
Dec 13, 2022 -

JM Lexus responded

Alan, this feedback is disappointing to receive. We strive to deliver a seamless and professional service experience, and we are sorry that your vehicle took longer than anticipated to repair. We will be sure to work towards improving our efficiency in the future. Lastly, with regard to the rest of your review, we apologize for the issues you have encountered with your car and would appreciate the chance to speak with you to see what more we can do to help fix things. If you are willing to discuss this further, please contact us at marketing@jmlexus.com. Thank you.

December 09, 2022

Ashley was very helpful in our process of buying our car back when our lease expired. More

by gail1a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Alt
Dec 12, 2022 -

JM Lexus responded

Thank you for your review. We're glad that Ashley was helpful and nice to work with. Have a nice day!

December 08, 2022

This Dealership takes very good care of their customers but they do try to up sell on every visit. More

by Carolgazarra
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember anyone other than young gentleman at “Boutique” sales desk & he was Great!
Dec 13, 2022 -

JM Lexus responded

Carol, thank you for the review! We are glad to hear that you are confident in the JM Lexus team to get the job done. With regard to the rest of your review, we do strive to keep our prices competitive and reflective of our services, and we would appreciate the chance to speak with you to see what more we can do to address this feedback. Please contact us at marketing@jmlexus.com to discuss this further. Thank you.

December 07, 2022

My service advisor Brandon was very nice and accommodating. I also had a great experience with the boutique parts department..Gladys and Oscar were amazing. Highly recommended! More

by indis1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chandler
Dec 08, 2022 -

JM Lexus responded

Thank you for the great review of us here at JM Lexus! We are delighted that Brandon and our team provided you with top-notch service and we look forward to assisting you next time. Take care!

December 07, 2022

I always have a great snd prompt service, related to what my car needs! Very efficient service ! More

by Hugroybec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German Afanador
Dec 07, 2022 -

JM Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the JM Lexus team. Drive safely, and we hope to see you back again down the road!

December 06, 2022

Treated like a gentleman very quick service car returned like new Sebashion sincere and could b an ascet to your firm More

by Eppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sebashion customer service
Dec 06, 2022 -

JM Lexus responded

Eppy, thank you for sharing your kind words for Sebastion! The JM Lexus team is lucky to have him, and we'll pass your five stars along. Take care!

December 06, 2022

The process was pretty fast, Jorge was great to work with and I appreciated him for helping me get my dream car. More

by Bre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Edmond, Lancia Lindo, Kenneth Telusnord, Gregg Whyte
Dec 06, 2022 -

JM Lexus responded

Congratulations on your newly purchased dream car! We're thrilled that you had a great experience working alongside Jorge. Enjoy! - JM Lexus

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