JM Lexus

I had a great purchase experience buying my Lexus SUV from Pedro Diaz. He was very professional, knowledgeable and friendly. His exceptional customer service should be known by his manager and future cus from Pedro Diaz. He was very professional, knowledgeable and friendly. His exceptional customer service should be known by his manager and future customers. Keep up the great job Pedro. More

I really enjoyed my experience at this dealership. Tim was the guy who showed me some really good cars. His service and experience he provided me was 5 star A+. He was informative, never put any press Tim was the guy who showed me some really good cars. His service and experience he provided me was 5 star A+. He was informative, never put any pressure and allowed me to come to a great decision on getting my new car there. I highly recommend this dealership and ask for Tim. More

I am a returning customer here and Pedro has provided exceptional customer service once again. The process was smooth and fast. exceptional customer service once again. The process was smooth and fast. More

Avoid this location! !! 08/05/2024 Sheldon Brown lured me in to lease a Lexus RX 350. He misled me by giving me incorrect information about the terms of the contract. I re !! 08/05/2024 Sheldon Brown lured me in to lease a Lexus RX 350. He misled me by giving me incorrect information about the terms of the contract. I repeatedly asked him what interest would be added to the cost of the car. He answered every each time that Lexus does not add interest to the price when leasing. He assured me that the final price of the car would be $47677.79 including all taxes and fees and no interest or additional payments would be charged. According to Sheldon Brown, the lease amount would be $14464.99. Since I have difficulties with English, I asked Sheldon Brown to write the final price of the car on paper and once again asked him if this price is final, he was positive with his answer . I came to the dealership for advice and help. I was sure that such a premium brand as Lexus values ​​each client, helps with the choice of a car, explains in detail all the terms of the deal. But as it turned out, Lexus deceives its clients by misleading them. On my return visit on 08/21/24, the team leader of JM Lexus Victor Haviv told me that they hide information from their clients if they do not ask. In my case, I repeatedly asked about all the additional payments. As a result, Lexus, cheated me of $8765.28. Please note, that they cheated me of $8765.28 for the leasing amount of $14464.99. So they almost dabbled the lease amount, without my knowledge and consent. More

Steven McNeeley made the whole process a breeze. Kept me updated and made sure I got the interior/exterior color combo I was looking for. Will definitely be returning for my next lease Kept me updated and made sure I got the interior/exterior color combo I was looking for. Will definitely be returning for my next lease More

This is the second Lexus I have leased from JM…. The first time I was hesitant because of their “no haggle” policy, but wasn’t disappointed because the final price was more than fair…so, I returned The first time I was hesitant because of their “no haggle” policy, but wasn’t disappointed because the final price was more than fair…so, I returned when that lease expired and. again, wasn’t disappointed… bottom line, JM, again, made the process painless… More

Every thing about this dealership is top notch! Besides Lexus being a great car JM made us feel important.xxxxxxto the service team,very satisfied. I would and do recommend this dealership Besides Lexus being a great car JM made us feel important.xxxxxxto the service team,very satisfied. I would and do recommend this dealership More

Simple, easy to buy a car. Set price makes it so less stressful and easy to buy. Set price makes it so less stressful and easy to buy. More

Friendly sales staff. Open to satisfying me, so I leased another car. Not sure exactly, u can check, believe been leasing from JM Lexus for at least 15 years. That says so Open to satisfying me, so I leased another car. Not sure exactly, u can check, believe been leasing from JM Lexus for at least 15 years. That says something about how satisfied I’am . More

Excellent experience. Paul Mompremier in sales was exceptional. Efficient, professional, and very patient. Thank you! Paul Mompremier in sales was exceptional. Efficient, professional, and very patient. Thank you! More