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JM Lexus

Margate, FL

4.9
9,078 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,078 reviews

February 17, 2023

My wife and I had an excellent experience working with Steve McNelly. He is very knowledgeable and takes his time to answer all your questions. He helped us with a 2023 NX 250 for my wife. He made the pro More

by Jorge & Veronica R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Feb 17, 2023 -

JM Lexus responded

Thank you, Jorge and Veronica! We are glad that Steve was knowledgeable and great to work with. Congrats on the 2023 Lexus NX 250! It's amazing to hear that the process was a seamless one. See you next time here at JM Lexus!

February 17, 2023

I was very impressed with the sales person Jory PAULETTI. . very professional, and never pressured me.. I enjoyed Barry the financing gentleman again very professional.. and no pressure.. I love JM Lexus! More

by Bocapat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Massie, Jory Pauletti
Feb 20, 2023 -

JM Lexus responded

Thank you for the amazing review! It's great to hear that Jory was professional and nice to work with. We appreciate your business and trust in us to assist. --JM Lexus team

February 17, 2023

Recently my wife and I visited JM Lexus to explore lease end options regarding our 2020 RX 350. We were very fortunate to interact with Eric Rodgers, VIP Sales Manager. Eric went over our options and we d More

by ejgrecsek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Rodgers
Feb 20, 2023 -

JM Lexus responded

Congratulations on your new RX 350! We are happy to see that Eric and the team went above and beyond to make your experience great. Thank you for supporting JM Lexus and please let us know if you need anything down the line!

February 16, 2023

Friendly and reliable staff Very efficient always doing an excellent job. Always listen to your complain. Always a warm welcome. More

by christinenichol24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lancia Lindo
Feb 17, 2023 -

JM Lexus responded

This is the kind of feedback we strive for at JM Lexus! Thank you for sharing your glowing appreciation for our team!

February 15, 2023

Sales a manager Tim Spellman very professionally guided us through the purchase of our new car. He was with us for every step of the process without any of the buyer’s stress that we were all used to in th More

by mikez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Spellman
Feb 15, 2023 -

JM Lexus responded

We are delighted to hear that Tim provided excellent support throughout your purchase. He and the team appreciate your trust in JM Lexus!

February 14, 2023

Great Service Consultant;very knowledgeable and professional. I highly recommend this dealership for whatever your Lexus needs are. More

by Macarena11!
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Feb 14, 2023 -

JM Lexus responded

We're happy to hear you can rely on the JM Lexus team to assist you with your Lexus! Have a wonderful day!

February 14, 2023

I had another excellent experience working with Steve McNeely. He is always very helpful and takes the time to work with you. Thank you again for locating my daughters 2023 NX.F Sport and making the deli More

by Williams2242
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Feb 14, 2023 -

JM Lexus responded

We will gladly pass along your kind words to Steve! Thanks for the kudos and we're happy to hear your daughter got to go home in a new 2023 Lexus NX F Sport. The JM Lexus team wishes her many safe and happy miles!

February 13, 2023

The worst service ever I have bought 3 cars from you and this not a goo customer service More

by Vernetah32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Feb 13, 2023 -

JM Lexus responded

We are so sorry to hear that we did not deliver the 5-star service we strive for during your recent purchasing experience. We'd like to step in and learn more about what happened to ensure we improve our process going forward. If you are willing, please consider contacting us at marketing@jmlexus.com when you are available. Thank you.

February 13, 2023

Eric Rodgers, my sales associate, for my new RX350 Premium Plus Lexus was outstanding. His patience is only surpassed by his attention to detail. He works hard to get you the vehicle you want and ma More

by jfk3a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Rodgers
Feb 13, 2023 -

JM Lexus responded

Eric is one of the very best and we are so thrilled to see that you had the chance to work with him! Thank you for supporting JM Lexus and please let us know if you need anything at all. Congratulations on your new car!

February 13, 2023

JM LEXUS . Service department is top notch . My service advisor Xavier is everything you want and need in a service advisor. Thank You for your service Xavier. More

by gj1117
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
Feb 13, 2023 -

JM Lexus responded

Xavier and the entire JM Lexus team are so happy to see your glowing review! Thank you for supporting JM Lexus and we will see you next time!

Feb 14, 2023 -

gj1117 responded

You guys earned.

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