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JM Lexus

Margate, FL

4.9
9,085 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,085 reviews

May 21, 2023

Lexus service department is very knowledgeable and efficient. They informed us about what was wrong and ordered the parts and installed them. They called when the vehicle was complete. More

by Fredic1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Nunes in service department
May 23, 2023 -

JM Lexus responded

We're so pleased to hear that you had a positive service experience at JM Lexus! It's great to know that our team was able to keep you informed and get your vehicle repaired in an efficient manner. We appreciate your business and look forward to assisting you with any future needs. Safe travels!

May 21, 2023

Great customer service. Easy to get appointments. Pleasant people. Couldn’t be happier with this dealership. More

by granifrani@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey in service area
May 23, 2023 -

JM Lexus responded

It's fantastic to hear that you had a great customer experience at JM Lexus! We're thrilled that our team could make scheduling appointments easy and be so pleasant throughout your visit. We're always here to assist with your automotive needs!

May 21, 2023

This is Nysndra Foreman I appreciate you, Pedro you get a 5-star from me! More

by nforeman06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
May 23, 2023 -

JM Lexus responded

Thanks for stopping by to leave Pedro a five-star review, Nysndra! The team at JM Lexus is always here to help and we look forward to doing business with you again in the future. Take care!

May 21, 2023

Associate are extremely professional and the service is good. I would recommend them to others More

by Lgriffi940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon chandler
May 23, 2023 -

JM Lexus responded

Your review means a lot to us! Thank you for choosing JM Lexus and for sharing your experience with our team. Drive safely!

May 21, 2023

Excellent service but very dissatisfied with my new Lexus. Front side bumpers out of place, no idea how it happened. Was told had to be taken to body shop and there would be a charge. After 20 years More

by Ilias49.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arly Edmonds, Omar Aida
May 23, 2023 -

JM Lexus responded

It's great to hear that you were pleased with our service, but we are sorry to hear about the issues you have encountered with your vehicle. We take all concerns seriously and would like to help address these issues. Please feel free to contact our team so we can work together to resolve this matter. Thank you, marketing@jmlexus.com

May 20, 2023

Professional and helpful with any questions! Daniel was our service advisor, did a great job! More

by Press On
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 22, 2023 -

JM Lexus responded

Thanks for choosing JM Lexus! We're thrilled to hear that Daniel provided an excellent experience for you. See you down the road!

May 19, 2023

Great service at JM Lexus Margate. Expectations met well. Efficient service and professional service.Appreciate it. More

by Skvega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Margolis
May 19, 2023 -

JM Lexus responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the JM Lexus team. Drive safely, and we hope to see you back again down the road!

May 18, 2023

Reggie has the best team. The inventory is managed so well, I am sure that I got the best vehicle on the lot. most importantly, my time was respected and the ease of paperwork More

by jcukierkorn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
German Afanador, Reggie Leo
May 18, 2023 -

JM Lexus responded

Reggie and our team are grateful for your wonderful feedback about JM Lexus! We're happy to hear that you were able to experience our well-managed inventory and efficient process. Our highest priority is respecting our customer’s time and delivering it with the utmost courtesy, we hope to continue serving you with excellent service!

May 17, 2023

Great experience all the way around. This is the third car we've purchased from J.M. In each instance its been an excellent experience. This last purchase, we worked with Steven McNeele More

by ronniglenesk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
May 17, 2023 -

JM Lexus responded

We are proud to have earned your loyalty with each visit, and we appreciate you sharing your experience at JM Lexus! It's fantastic to hear that Steve was able to provide a wonderful car-buying experience. We're grateful for the opportunity to assist you and hope you enjoy driving your new ride! Take care!

May 17, 2023

Absolutely fabulous. Thank you Alicia becoming deliver the car to my house. You did a fabulous job. Great job. I met you in service and I will continue to do my service More

by Joyluck4101
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alicia Stark
May 17, 2023 -

JM Lexus responded

We are delighted to read your wonderful recommendation for JM Lexus! Alicia and our team love hearing that you received fabulous service during the delivery of your car. Drive safely and have a wonderful day!

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