Back

JM Lexus

Margate, FL

4.9
8,805 Reviews

5350 W Sample Rd

Margate, FL

33073

Directions

Filter Reviews By Type

Showing 8,805 reviews

September 14, 2024

Service was done in a timely manner including multi point inspection so I’m very satisfied More

by bevchung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lamas
Sep 16, 2024 -

JM Lexus responded

Bev, thanks so much for the 4-star review of JM Lexus!

September 12, 2024

Extremely attentive. Luis in service is a 10! Extremely attentive. Results of battery test indicate that Lexus deals with a battery manufacturer that accepts substandard More

by zamudiosally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Serra
Sep 12, 2024 -

JM Lexus responded

Thank you for sharing your feedback! We're glad to hear that Luis provided excellent service at JM Lexus. We'll look into the battery issue and ensure it gets addressed properly.

September 12, 2024

Always excellent service, fast and polite. I’ll always bring my car here while local. More

by dds447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fermin
Sep 12, 2024 -

JM Lexus responded

Thank you for trusting the JM Lexus team with your service needs and leaving us a five-star review. See you next time!

September 12, 2024

What a wonderful experience. .I called the dealership and spoke to Arley who was our salesperson and I told him the car that I wanted,sent him pictures of my car that I was tradin More

by gorgeous
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arley
Sep 16, 2024 -

JM Lexus responded

We're delighted to hear that Arley and the JM Lexus team provided such a seamless experience for you! Thanks for choosing us, and enjoy your new car!

September 11, 2024

My Service Advisor Joe is dedicated and knowledgeable! I could not recommend JM Lexus and their staff any higher! More

by mary_msoft
Recommend Dealer
Yes
Employees Worked With
JOE STOROZYNSKY
Sep 12, 2024 -

JM Lexus responded

Thank you for the glowing review, Mary! We're delighted to hear that Joe provided such dedicated and knowledgeable service at JM Lexus. We appreciate your recommendation!

September 11, 2024

Francisco Hardware and the team was amazing, fast and efficient. We loved the whole experience! More

by familiamcguinn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fran and Francisco Hardware
Sep 12, 2024 -

JM Lexus responded

This is a great review of JM Lexus! Thank you for stopping in and sharing your kind regards for Francisco. See you next time!

September 10, 2024

My visit for my lease ends wS a great experience. Daniel took me in and got all the work done and found me the perfect new lease with lower payments and all. Super excited More

by ahudson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Meininger
Sep 10, 2024 -

ahudson responded

Thank you JM for always giving me great service and attention.

Sep 10, 2024 -

JM Lexus responded

We're delighted to hear that Daniel made your lease-end experience smooth and helped you find a new one with lower payments at JM Lexus. Enjoy your new ride!

September 10, 2024

I am always so relaxed when I come in for services, sometimes I don't like leaving. Lol 🤣 very nice lounge areas. More

by Vbrown1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod P.
Sep 11, 2024 -

JM Lexus responded

We're delighted to hear that you enjoy our lounge areas and feel relaxed during your visits at JM Lexus! Thanks for sharing this positive feedback with us.

September 09, 2024

WELL RUN & PROFESSIONAL,HOWEVER, I EXPECTED THE SERVICE TO BE DONE THAT DAY IN UNDER 4 HOURS, BUT IT WAS MORE LIKE 8 HOURS. COMMUNICATIONS COULD HAVE BEEN BETTER. More

by n/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
XAVIER ALLEN
Sep 09, 2024 -

JM Lexus responded

Thank you for your feedback. We're glad to hear that you found JM Lexus well-run and professional, but we apologize for the delay in service and any communication issues. We'll work on improving these aspects to serve you better next time!

September 09, 2024

Steven made the process seem effortless. Every step of the way he kept me fully informed. By the time I got to the signing, it only took a few minutes to complete the process. Very happy. More

by mtruss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley, Daniel Baza
Sep 09, 2024 -

JM Lexus responded

We're delighted to hear that Steven made your experience seamless at JM Lexus. Thanks for sharing your positive feedback, and enjoy your new vehicle!

...
14
...