JM Lexus

I had the opportunity to work with one of the most professional, polite, patient and knowledge individuals' Mr. Paul Mompremier Sales Manager from JM Lexus of Margate, Florida, the beginning of my sea professional, polite, patient and knowledge individuals' Mr. Paul Mompremier Sales Manager from JM Lexus of Margate, Florida, the beginning of my search to purchase another new Lexus. I have been an owner of different Lexus vehicle models over the past three plus decades, but this is the most memorable professional deal ship experience I have ever encounter from start to finish. Paul introduced me to the varies different models in the RX series. and provided me with the actual cost upon delivery as advertised with no dealer fee. He also went over various vehicle service plan with know added pressure to purchase any of them. There were several options if one choice to get such coverage as he explained in great detail, as a way of being informative and making sure that I was well informed about these services being offered to a customer if they wish to get any of these coverages. I don't believe in added or what I consider unnecessary fees. The cost he provided was spot on and level of care he provided from start to finish truly was exceptional. An might I add after finishing up with the financial part, Mr. Mompremier did a thorough walk through with me regarding every feature of the vehicle and follow-up with a phone call to ensure that I got to my destination without any probable's or concerns as it was my first time driving the vehicle. From my vantage point and years of working with sale personnel I can honestly say this level of service Mr. Paul Mompremier provided was at a hold different level of customer service, I would call it "PREMIER CUSTOMER SERVICE" by the way I just love what I call one stop shopping in that Mr. Mompremier took care of all the financial paperwork ; therefore one didn't need to go back and forth to another person to have the paperwork finalized. It just make things much easier for all parts involved and it helps with expediting and stream ling the process and add another layer of expertise to Mr. Mompremier overall knowledge sales and finance. Kudos to JM Lexus of Margate for stream ling this part of the process! Thanks Mr. Mompremier of JM Lexus of Margate, Florida for your exceptional sales/financial knowledge in providing overall excellent customer service! More

This is my 1st Lexus JM Lexus. I met my sales person in service Alicia Stark. I left with my new RX hybrid. Thank you for that great experience I met my sales person in service Alicia Stark. I left with my new RX hybrid. Thank you for that great experience More

The first moment we walked in from the front desk to the person that set us up with Tim everything went really really smoothly. I changed things three times in 15 hours to pick up the car from trading a car person that set us up with Tim everything went really really smoothly. I changed things three times in 15 hours to pick up the car from trading a car to not trading it next the next morning, back to-trading again More

sloppy service. bought one new tire...all rotated. tech FORGOT to check and or put air in all tires. had to return a second time. Outside service person put air bought one new tire...all rotated. tech FORGOT to check and or put air in all tires. had to return a second time. Outside service person put air in tires, wrong. the service writer had to come out and to it again. service not what it used to be. More

Bruno Da Silva is an excellent car salesman. We've bought 2 cars from him - a 2023 and a 2025. We're very happy both. Bruno is very knowledgeable and pleasant. He works efficiently and explains We've bought 2 cars from him - a 2023 and a 2025. We're very happy both. Bruno is very knowledgeable and pleasant. He works efficiently and explains matters well. Because he is a sales manager he handled all aspects of the transaction. We will be glad to deal with him again. More

I had an extremely disappointing experience. The service was unprofessional, with no communication whatsoever. My vehicle sat at the dealership with no updates simply because the service advisor The service was unprofessional, with no communication whatsoever. My vehicle sat at the dealership with no updates simply because the service advisor was off. Completely unacceptable. More

Had a great experience with JMLexus, our sales advisor, Zach Gordon, located two hard to get models for me and made the entire sales process supper easy. He located the cars for us that no other dealer wa Zach Gordon, located two hard to get models for me and made the entire sales process supper easy. He located the cars for us that no other dealer was able to do and got them quickly. It was a pleasure to have this experience. More

I got my Lexus from Alicia and Saqib My new RX. Alicia even came to my house to help me with apple play Alicia even came to my house to help me with apple play More

Buying our new car was simple and a pleasure. We were able to find a vehicle that was on its way to the store, secure it and the final transaction was quick and easy. We were able to find a vehicle that was on its way to the store, secure it and the final transaction was quick and easy. More

Such a smooth process from start to finish. Steve McNeeley was amazing and easy to work with. Definitely made the process seamless by listening and delivering what I asked for! Steve McNeeley was amazing and easy to work with. Definitely made the process seamless by listening and delivering what I asked for! More