J&M Automotive

Overall a very pleasant experience! My husband and I recently purchased our Toyota from J and M automotive and had a wonderful experience in doing so. Everything from the options, to th My husband and I recently purchased our Toyota from J and M automotive and had a wonderful experience in doing so. Everything from the options, to the sales person, to trading in my old car was very easy and problem free. Our salesman, Steve Groppi, was extremely personable and helpful with the whole process of trading my car in for the new one and made me us feel confident about our decision to buy the RAV4! Dave, Brad, and Dannielle made it a seamless transition as well with the paperwork and registration and we very much appreciated their light heartedness and personalities. We will definitely be buying any future vehicles from J and M! More

Amazing Sales & Service Went to J&M Auto because my husband found a few cars he wanted to look at, well after being greeted by Salesman Steve G. In the parking lot we ended u Went to J&M Auto because my husband found a few cars he wanted to look at, well after being greeted by Salesman Steve G. In the parking lot we ended up purchasing a Ford Escape and couldn't be more pleased!! Very honest and fair priced!! He worked with us and made it possible! When we had a question or concern he would text us right back!! Will definitely be a repeat customer and send all friends and family their way!! More

Probaly one of the best dealerships in CT If you are in need of a car J & M is the place to go, they'll take good care of you wont make you feel pressured in buying a car trust me they will wo If you are in need of a car J & M is the place to go, they'll take good care of you wont make you feel pressured in buying a car trust me they will work with you. Coming from someone who didnt have the best credit. More

Good experience This is my third car buying and this dealership easy people to work with nice cars nice prices I recommend people to go and buy cars at this dealers This is my third car buying and this dealership easy people to work with nice cars nice prices I recommend people to go and buy cars at this dealership More

Great Experience Steve G. was very knowledgeable and patient. He is very detail oriented and responsive! Would definitely buy here again. Felt like an upscale dealers Steve G. was very knowledgeable and patient. He is very detail oriented and responsive! Would definitely buy here again. Felt like an upscale dealership and not a used car lot. More

This is our second time purchasing from J&M Always a pleasant experience with this auto dealer! Service is expedient without feeling rushed or pressured, and everyone we've dealt with has been v Always a pleasant experience with this auto dealer! Service is expedient without feeling rushed or pressured, and everyone we've dealt with has been very patient regarding questions we had or when waiting for our financing to process. Staff is knowledgeable and so easy to work with... one of the best car buying experiences out there! More

Positive & supportive from start to finish. We called James with a laundry list of features we were looking for, and he helped us find exactly what we needed. Brad and Danielle guided us throug We called James with a laundry list of features we were looking for, and he helped us find exactly what we needed. Brad and Danielle guided us through the purchasing process, covering all the details with ease. Our new car was completely checked over before we took it home, and is running like a dream. Megan was warm and welcoming each time we walked in the door! We couldn't have asked for a better experience! Thanks to everyone we worked with at J & M! More

Excellent customer service and buying experience Dave helped me find a great car for my daughter and within her budget. Lots of cars to choose from. Definitely going back when my son is ready to bu Dave helped me find a great car for my daughter and within her budget. Lots of cars to choose from. Definitely going back when my son is ready to buy his first car! More

Perfect and painless I was in and out extremely fast with no pressure at all and every question answered perfectly. All paperwork was taken care of right away and Dave and I was in and out extremely fast with no pressure at all and every question answered perfectly. All paperwork was taken care of right away and Dave and danielle were great with everything possible More

Stay away from this place I do not recommend this place to anyone. I got a car from J&M two months ago and on the first week the car was giving me problems with the ignition an I do not recommend this place to anyone. I got a car from J&M two months ago and on the first week the car was giving me problems with the ignition and it turned out that the spark plugs had oil which meaning that there’s a problem with the head. Besides that, there are some cables that are exposed because the cover was melted and now it’s giving me electrical problems. I took it back to the dealer and spoke with everyone starting from the manager to resolve the issues TWICE, they promised that it’ll get done and that I was going to get another car to drive until it gets fixed. That never happened. They gave me the run around and told me that there was residue so they just cleaned the spark plugs. They kept lying and at the end they never fixed anything. I had to take my car to a shop before it got worse. Do not ever get a car from this place unless you want to loose your money. Very unethical but I hope that stuff like this never happens to anyone because it’s stressful and not worthy. If you or your family needs a car, please go somewhere else, you will thank me later. More