J&M Automotive
Naugatuck, CT
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1,803 Reviews of J&M Automotive
Helpful, no pressure guidance. What a great experience at J&M Auto! Sue was a pleasure to work with and helped us find just the right second vehicle for me and my son. Never felt What a great experience at J&M Auto! Sue was a pleasure to work with and helped us find just the right second vehicle for me and my son. Never felt pressured to buy or directed to vehicles that weren’t right for us just to get a sale. The purchase process was seemless and much quicker than my experience with other dealers/prior purchases. Highly recommend Sue and J&M Auto! More
No pressure sale/very helpful and willing to show cars I went to J&M to purchase a vehicle , I had a vehicle for a trade. I was greeted by Dannielle, she was super friendly and welcoming. Vinnie came out I went to J&M to purchase a vehicle , I had a vehicle for a trade. I was greeted by Dannielle, she was super friendly and welcoming. Vinnie came out to assist me and asked me what vehicle I was interested in. I test drove three vehicles and chose a Caddy. I love the vehicle and knew immediately that I wanted it. Dannielle explained everything to me and the purchase was a breeze. The service team cleaned the vehicle and I picked it up the following day. A+ Great dealership, I will definitely come back in the future and refer friends and family. More
Quite amazing! I spotted a car from cars.com that I wanted to check out, and met Danny at the dealership that day. He was able to have it driven down to my personal I spotted a car from cars.com that I wanted to check out, and met Danny at the dealership that day. He was able to have it driven down to my personal mechanics to check it over, then fixed a couple things they caught on the car. About a week later I came back to purchase. Dannielle was very helpful and set my financing up and I was able to drive it home same day. Amazing car, great price, and wonderful staff. I would definitely recommend J&M. More
Excellent service Service was excellent and Ray made the process pleasant for my family! The entire team here made sure I was comfortable and met my needs. Service was excellent and Ray made the process pleasant for my family! The entire team here made sure I was comfortable and met my needs. More
Great experience getting two cars without any stress!! Friendly and knowledgeable staff.... Steve, the sales person for both cars that we purchased, was great - helpful and went above and beyond to make su Friendly and knowledgeable staff.... Steve, the sales person for both cars that we purchased, was great - helpful and went above and beyond to make sure that we were happy. Will spread the word about J&M !! More
Great Dealership I came to J&M auto to find a reasonably priced used car in great condition and they delivered! The customer service was fantastic, I felt right at hom I came to J&M auto to find a reasonably priced used car in great condition and they delivered! The customer service was fantastic, I felt right at home. I worked with Dave in sales and he was so helpful. Every time I called I was warmly greeted by Megan, who answered my questions if she could or swiftly guided me to someone who could. So glad I came to J&M to get my “new” car. More
They were awesome!!! Each person I encountered was so welcoming and helpful. I got exactly what I need and at a price my family could afford. You won’t be disappointed. Each person I encountered was so welcoming and helpful. I got exactly what I need and at a price my family could afford. You won’t be disappointed. More
Unprofessional service i would not recommend this dealer to anyone horrible service and just Hands down unprofessional I was profiled and judged due to the fact of city taxe i would not recommend this dealer to anyone horrible service and just Hands down unprofessional I was profiled and judged due to the fact of city taxes after I sat there for hours Patiently More
Great sales service Just bought a great car from J&M auto. The process was easy and stereos free. We let the sales person Rich know what we were looking for and our budge Just bought a great car from J&M auto. The process was easy and stereos free. We let the sales person Rich know what we were looking for and our budget. In less than an hour we found the perfect car. No high stress sales pitch, he listened to our exact needs. The sale was made finalized with the excellent help of Danielle and James. This is the second car I’ve bought here, I’d highly recommend. More
Great experience buying a car without a hassle!!!! Had a great experience doing business with all staff members involved with the purchase of my new car. Everyone was friendly and pleasant to work with Had a great experience doing business with all staff members involved with the purchase of my new car. Everyone was friendly and pleasant to work with. Environment was inviting and felt no stress or pressure. Found my car online, test drove and purchased all on the same day (Saturday). Also received a fair value for my trade in. I picked up my car on Thursday morning, Ken in finance was very friendly and knowledgeable, had me in and out within half an hour. Thank you Megan Sutfin, Ken Federici, and Ken Nelson. Great job to everyone!!!!!!!! Thanks, James Rzasa More