J&M Automotive
Naugatuck, CT
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1,803 Reviews of J&M Automotive
Excellent experience! Ray was wonderful! We''l be back for f Ray,the sales person that worked with us, was very attentive to our needs. There was no "salesman pressure". He let us explore the car we were interes Ray,the sales person that worked with us, was very attentive to our needs. There was no "salesman pressure". He let us explore the car we were interested in and then when we needed him to assist us, he was right there on the spot! He was very informative answered each and every question. Very helpful as this auto was purchased by a person that lives in the UK and the USA. Very easy to work with and the whole purchasing/pick-up of vehicle was effortless and very smooth. On top of that car was sparkling and had a full tank of gas! J&M is a class act dealership! We'll be back in the future! More
Treating me like I was family Great experience love all the cars gave great info on the cars.. the prices on the cars was very excellent I did purchase a car there today and I will Great experience love all the cars gave great info on the cars.. the prices on the cars was very excellent I did purchase a car there today and I will tell all my family and friends about this place More
Purchasing a vehicle Steve M. made buying a car easy for me he helped a lot. It was a fast transaction and i was on the road in no time. Steve M. made buying a car easy for me he helped a lot. It was a fast transaction and i was on the road in no time. More
Great job! The team was very respectful and knowledgeable. Enjoyed working with Ray. He was very responsive any time I had a question. Enjoyed every minute of it The team was very respectful and knowledgeable. Enjoyed working with Ray. He was very responsive any time I had a question. Enjoyed every minute of it! More
Service above and beyond! I am writing to compliment two sales acciciates at J & M. First let me say that neither of them was the sales person I had purchsed my car through, an I am writing to compliment two sales acciciates at J & M. First let me say that neither of them was the sales person I had purchsed my car through, and yet when I went back on a day my salesperson was off, both Seth Brown and Ashley McCowan went out of their way to assist me. They were friendly and courteous and more importantly they did evertything possible to resolve my dilema. Seth promised to follow up with a phone call the next day and not only did that but then had my wife bring the car to him so he could remedy the problem. If you are looking for excellent service and people who are willing to go out of their way to please the customer than ask for Seth or Ashely and you won't be disappointed! More
Great experience Great dealership , trustworthy, great prices, lots of cars to choose from. Everyone was very friendly, took care of any concerns we had. Just a great Great dealership , trustworthy, great prices, lots of cars to choose from. Everyone was very friendly, took care of any concerns we had. Just a great experience and awesome dealership. More
Great Experienced! We had a great experience with J&M Auto, Ray (sales) and Steve (finance) were friendly and efficient. The entire process was painless! Thank you to We had a great experience with J&M Auto, Ray (sales) and Steve (finance) were friendly and efficient. The entire process was painless! Thank you to all! More
AWESOME & SO SMOOTH we had an amazing experience & purchase at J&M , our salesperson Ray was so nice and easy to work with ,it was our pleasure doing business with him ! we had an amazing experience & purchase at J&M , our salesperson Ray was so nice and easy to work with ,it was our pleasure doing business with him ! He made everything easy as pie for us & so smooth ,he went above and beyond to make us happy with our Lexus Rx 350 and we could not believe how easy everything went . we will definitely recommend J&M Auto to our family and friends in the future. More
Felt like home! I have purchased many cars over the years (twice from J & M) and they never leave me disappointed. I hadon't been to another local, well-known dealers I have purchased many cars over the years (twice from J & M) and they never leave me disappointed. I hadon't been to another local, well-known dealership and was treated like a number, like I didn't even exist. I walked into J & M and was greeted with a friendly smile and hello. My salesman Ray helped me search through alot of cars and I mean ALOT. My credit history has not been the best but their financial manager Ken was amazing! He worked out an awesome deal! (I still can't believe it) They found me a beautiful car and told me I was approved within the hour. I will definitely be going back in the future for all of my vehicles and I will recommend all my friends and family. It was the most comfortable and unpressured I have felt! Keep up the good work! Love you guys! More
Excellent customer service and Great car buying experience I had a great experience with J&M. My family has bought 3 other cars from them and loved them all. So naturally for my first car buying experience I c I had a great experience with J&M. My family has bought 3 other cars from them and loved them all. So naturally for my first car buying experience I came to J&M. Ray was very professional and helpful in helping me find a car, which was at first a 2009 VW passat, which sadly wasn't approved by the bank for a loan but both him and Steve helped me find another car and helped me get approved! Now i'm driving a beautiful 2013 VW jetta hybrid. Even though it did have problems shortly after acquiring the car, Ray still helped me by getting my car into their service department very quickly. Although it still has to go to a VW dealership to get fixed they did all the legwork for me. Still very happy and content with my first car buying experience! More