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J&M Automotive
Naugatuck, CT
1,803 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,803 Reviews of J&M Automotive
August 25, 2018
Great I’ve never had such an amazing experience at a used dealer before, the service was fantastic. I found exactly what I was searching for. I’ve never had such an amazing experience at a used dealer before, the service was fantastic. I found exactly what I was searching for. More
by amandaMusbek
Employees Worked With
Steve Magura
August 22, 2018
High recommend Rich Grassi out of all the car dealers in our area J&M stands out to be “The Best”. I am extremely impressed with the excellent Customer service our salesman Ric out of all the car dealers in our area J&M stands out to be “The Best”. I am extremely impressed with the excellent Customer service our salesman Rich Grassi provided us. Thank you Harry & Christy Fuller More
by Christy13
Employees Worked With
Rich Grassi
August 22, 2018
Very impressed with J & M. They are the best. Everyone at J & M is so nice, kind, and helpful. I was looking for a car, Sue Janelli was absolutely fantastic. she made buying a car quick and painl Everyone at J & M is so nice, kind, and helpful. I was looking for a car, Sue Janelli was absolutely fantastic. she made buying a car quick and painless. I would highly recommend Sue Janelli and J & M Auto for all your car needs. More
by Jkkflash
Employees Worked With
Ken Nelson, Sue Janelli, Fred Blum, Matthew Gorel
August 21, 2018
Fantastic service I was in a pinch with a loan that the dealership was happy to work on with me at the end of the day Brad not only helped me get into a new car but hel I was in a pinch with a loan that the dealership was happy to work on with me at the end of the day Brad not only helped me get into a new car but helped me become happy buying cars again thank you More
by John.rosa55
Employees Worked With
Ken Nelson, Brad Baumhor
August 16, 2018
It was painless, my salesperson was Rich he was very polite Like I said before my salesperson was Rich Grassi he was very upfront, no games and trustworthy. He also introduce me to some of the mechanics that ha Like I said before my salesperson was Rich Grassi he was very upfront, no games and trustworthy. He also introduce me to some of the mechanics that had great experience and answer some questions that I had. My wife and I ended up buying two cars there. 😅👍 In this business there's always a room to improvement keep on doing what you guys do the best. More
by Ed
Employees Worked With
Luis Vega, Rich Grassi
August 15, 2018
First time buyer I was a first time buyer that went in with a specific car in mind. They had the car and although there was a few concerns they were able to help me th I was a first time buyer that went in with a specific car in mind. They had the car and although there was a few concerns they were able to help me through each of them to assure me the car was set and ready to drive. Throughout the process I was in constant contact with my sales representative. He answered all of my many many questions and sent me pictures as the car was going through the shop and answered all my question. Very thrilled with my experience and would highly recommend. More
by Madwargzy
Employees Worked With
Danielle, Steve Groppi
August 11, 2018
Great experience Working with Rich at j&m automotive was such a pleasure. There wasn't any pressure to buy. Rich was very helpful from beginning of the process all the Working with Rich at j&m automotive was such a pleasure. There wasn't any pressure to buy. Rich was very helpful from beginning of the process all the way through to the end with updates along the way. More
by Peterbrauer
Employees Worked With
Ken Nelson, Rich Grassi
August 09, 2018
I Trust J & M Totally recommend J & M in Naugatuck! I trust and them, courteous, caring and so easy going staff. I dealt with Rich this time and he was awesome!! T Totally recommend J & M in Naugatuck! I trust and them, courteous, caring and so easy going staff. I dealt with Rich this time and he was awesome!! Took care of all details, no fuss or worries...Great team!!!! More
by Toni1965
Employees Worked With
Ken Nelson, Rich Grassi
August 06, 2018
Ken and Luis were great! We had a truly exceptional experience from our first interaction with Luis through the completion of the sale. We won’t hesitate to buy here again a We had a truly exceptional experience from our first interaction with Luis through the completion of the sale. We won’t hesitate to buy here again and would recommend those reading this to take the time to look here. More
by TeamLane
Employees Worked With
Ken Nelson, Luis Rodriguez
August 05, 2018
professionalism and honesty I did alot of research online, realizing thier prices were all in the ball park. Straightfoward and honest response to all my questions and apprehensi I did alot of research online, realizing thier prices were all in the ball park. Straightfoward and honest response to all my questions and apprehensions. They went out of thier way to be helpful in the purchasing process. Everyone had a very "down to earth " attitude, and my salesman, Vin, was awesome and always accesible through the process. My family needs a car every few years, and J & M Automotive will always be the first place I go. Even if they don't have exactly what I'm looking for, I'm sure that I can find value and real people. Thank you again ! More
by pete
Employees Worked With
Vinny Petta
