J&M Automotive
Naugatuck, CT
Filter Reviews by Keyword
By Type
1,803 Reviews of J&M Automotive
Always amazing at J & M! My family has bought our last 3 cars at J & M and we’re never dissatisfied. My parents bought their two cars and I bought my first vehicle! (Jeep in t My family has bought our last 3 cars at J & M and we’re never dissatisfied. My parents bought their two cars and I bought my first vehicle! (Jeep in the picture) Vinny helped in making this all possible and I couldn’t be happier! Definitely recommend to anyone thinking about buying a new/used vehicle. More
Best customer service Guys at J&m automotive are willing to help anyone. Found the best price for my 2nd car. Fast customer service. Brad Baumhor is the Man Great experie Guys at J&m automotive are willing to help anyone. Found the best price for my 2nd car. Fast customer service. Brad Baumhor is the Man Great experience More
Friendly and Extremely Efficient The people at J&M are extremely friendly and efficient people. This was my first time purchasing a car and my experience here was flawless. I was in a The people at J&M are extremely friendly and efficient people. This was my first time purchasing a car and my experience here was flawless. I was in and out with a new car in 2 days. They were very thorough in explaining my warranty and they helped me set up an easy payment plan for the car. The prices here are great and I don’t recommend you go anywhere else. More
Thank you Rich and Ken Needed a bigger car as my family was growing! We saw a Honda Odessey on the J&M website and went in on a Saturday to test drive it. I thought I was go Needed a bigger car as my family was growing! We saw a Honda Odessey on the J&M website and went in on a Saturday to test drive it. I thought I was going to be in there for a few hours with paperwork and so on, but we were out within half an hour. Rich was very knowledgeable and great to work with. We weren't able to drive home with the car on the same day since they had to do a safety check which we were fine with but then on Monday, Rich emailed us to let us know the car will be ready that Tuesday and told us everything we needed to have done prior to pick up. Ken was quick with the paperwork and we were able to drive the car home within half an hour from our appointment time! Very happy with the purchase! More
Fabulous people with fabulous service. A great experience! I just purchased my 1st vehicle from J&M. They do take in quality vehicles in great shape. The sales team is friendly and accomodating. Rich Grassi wa I just purchased my 1st vehicle from J&M. They do take in quality vehicles in great shape. The sales team is friendly and accomodating. Rich Grassi was very helpful. Seth and Danielle are wonderful as well. Visit J&M for your next purchase, you won't be sorry More
Knowledgeable, and flexible Rich was very knowledgeable about the vehicle, he was able to guide me in the right direction as I searched for a vehicle. I did not feel pressed to p Rich was very knowledgeable about the vehicle, he was able to guide me in the right direction as I searched for a vehicle. I did not feel pressed to purchase from him, which made the buying experience easy, and fast. Although busy, Rich was on top of his stuff, and was very flexible during my buying experience. He made sure that I got everything that I needed in a very timely manner. He is a friendly, knowledgeable, and straight forward! More
Very helpful Ray was very helpful in getting me into the car I was looking for. The entire process was very quick and smooth. I was very happy I went to j&m Ray was very helpful in getting me into the car I was looking for. The entire process was very quick and smooth. I was very happy I went to j&m More
Helpful, Accomadating, flexible, knowledgeable I needed a new car and was able to get a great deal for my trade in. Rich was awesome, he made sure that i got everything i wanted! Would definitely r I needed a new car and was able to get a great deal for my trade in. Rich was awesome, he made sure that i got everything i wanted! Would definitely reccomend! More
Second vehicle purchasing through this dealership! Rich Grassi was a straight forward character that I enjoyed interacting with. He was very helpful and patient as I made my decision. They came through Rich Grassi was a straight forward character that I enjoyed interacting with. He was very helpful and patient as I made my decision. They came through with a quality product for a fair price. I would definitely recommend this dealership to others. It was my second car buying through this dealership and probably not the last. More
Best car buying experience I have ever had. I bought my beautiful 2012 MINI Cooper S Countryman All4 October 13, 2018. I have waited a bit to do a review because I wanted to see how she held up I bought my beautiful 2012 MINI Cooper S Countryman All4 October 13, 2018. I have waited a bit to do a review because I wanted to see how she held up. Well I am over the moon. Purchasing was easy. I originally went to look at a Cadillac Escalade and put a deposit on it. Ken was my salesman but when my husband and I came back to test drive the Escalade the next day Ken was off. We had to wait a little while for an available salesman so my husband and I walked the lot and saw the MINI. It was EXACTLY what I wanted. So we decided to test drive the MINI as well. Steve was kind enough to take us on the test drive. What a wonderful man! Well the MINI won over the Escalade. Needless to say, Ken was a little confused on Monday morning when he looked at my file, so he called me to make sure there wasn't a mistake. Be prepared to wait a little while to drive off the lot. They do things a little bit differently at J&M but the wait is SO worth it. The no haggle pricing was a bit high BUT the Service Department goes through a VERY long check list before you can take delivery of the car/truck. I was eager to pick her up and they found a small crack in the windshield (I didn't see it during the test drive) so they replaced it. The company they use came to my house. They make it SO CONVENIENT. J&M really does right by their customers. I know at least 4 people who have purchased vehicles from them and there have been no complaints, including a Facebook MINI Group friend who bought an identical MINI in April. We figured it out by the license plate numbers.... it was too funny and such a small world. More