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J.L. Freed Honda
Montgomeryville, PA
1,520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,520 reviews
November 29, 2018
Third Purchase by my Family Well, I did my homework and decided what car I wanted. Did the usual Edmunds/AARP and Consumer reports car buying service and received a ton of emails Well, I did my homework and decided what car I wanted. Did the usual Edmunds/AARP and Consumer reports car buying service and received a ton of emails from dealerships all around. JL Freed had the second best price, but only $300 more than my best estimate. They matched it and gave me the "out the door price", so no funny business like low price car but high price added accessories. Mark who is a direct sales person and Debbie the internet sales coordinator were both very helpful. I spoke with Debbie several times before stopping in, Mark then took over and explained all the new technologies and available options. Both very nice. The bottom line is most people find the car buying stressful, given the cost of vehicles and barrage of "best deals" - so do your homework and the stop here last, It won't be so bad. More
by LOUDILANZO
Verified CustomerEmployees Worked With
Debbie Ewer, Mark Filip
November 29, 2018
Painless and pleasant Negotiated the purchase over the phone and when I came into the dealership I even got more from my trade in then I was promised My salesman was plea Negotiated the purchase over the phone and when I came into the dealership I even got more from my trade in then I was promised My salesman was pleasant and easy to deal with everything went great until the lost the key to my new car but Jim the salesman found it and even dropped it off at my house an hour after I got home this was my third time purchasing a vehicle and was by far the easiest and best experience yet thanks to Debbie in internet sakes and Jim my salesman More
by CHUCKC154
Employees Worked With
Debbie Ewer, Jim Gablein
November 29, 2018
Outstanding Service Matt Beatty and Chris R. were terrific. I would have zero reservations recommending this dealership to my friends and family. The staff were kind and Matt Beatty and Chris R. were terrific. I would have zero reservations recommending this dealership to my friends and family. The staff were kind and courteous and my car was serviced in a timely manner. More
by Evan l
Employees Worked With
Matthew Beatty
November 29, 2018
The service was good The waiting room was comfortable and had fresh cookies and coffee. The job was done in the time estimated. There were no issues with the service. The waiting room was comfortable and had fresh cookies and coffee. The job was done in the time estimated. There were no issues with the service. More
by triesz
Employees Worked With
I don't remember names
November 29, 2018
Prompt and quick service. Very prompt service, knowledgeable service advisor explained the work done. Fair price for service. Good waiting room, work was done while waiting, Very prompt service, knowledgeable service advisor explained the work done. Fair price for service. Good waiting room, work was done while waiting, all work was completed in less than an hour. More
by jjohn6001
Employees Worked With
Christine
November 29, 2018
Quick and Easy The told me it would take 90 minutes for the airbag replacement due to the recall. I had some coffee and sat there for a short while. It was exactl The told me it would take 90 minutes for the airbag replacement due to the recall. I had some coffee and sat there for a short while. It was exactly 80 minutes later when they told me my car was ready and I could drive home. NO charge - best deal ever. More
by medw0manct
Employees Worked With
Matthew Beatty, Chris Ofner
November 29, 2018
Great Experience! Very easy to deal with, no hidden agendas as with other dealers. I keep coming back because I am treated fairly every time, and I don't feel cheated Very easy to deal with, no hidden agendas as with other dealers. I keep coming back because I am treated fairly every time, and I don't feel cheated or scammed. More
by ERIC@CARBONATORRENTAL.COM
Employees Worked With
Geoff Smith
November 28, 2018
Most went well Nov 27th Most went well. When simple oil change was completed, bill was paid. I was told by young cashier, the car will be there in a few minutes. I wait 10 Most went well. When simple oil change was completed, bill was paid. I was told by young cashier, the car will be there in a few minutes. I wait 10 plus minutes and by curiousity went outside to find the car was outside of the service lane area and no one knew. Other than the 20% price increase for oil change, there are likely more suitable options for service MIke Sipes, always a great service person. More
by APPPS314
Employees Worked With
Mike Sipes, Matthew Beatty
November 28, 2018
Warrantyproblem Fixed the warranty problem fast. Had to order part and it was no time before it came in. So far this shop is very good. Fixed the warranty problem fast. Had to order part and it was no time before it came in. So far this shop is very good. More
by johnschonewolf
Employees Worked With
Chris Beck
November 28, 2018
Quick and painless experience. Nico was attentive and transparent. Refreshing experience. Jasun was aggressive on pricing and was straightforward and and transparent. We had a ve Nico was attentive and transparent. Refreshing experience. Jasun was aggressive on pricing and was straightforward and and transparent. We had a very good experience and will certainly come back again. More
by JFWAGNER
Employees Worked With
Jasun Romain, Nico Shearer
