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J.L. Freed Honda
Montgomeryville, PA
1,520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,520 reviews
December 11, 2018
Frustrating Second time I have been there. Both times service advisor failed to pass on information that would have prevented me from being frustrated. I will be Second time I have been there. Both times service advisor failed to pass on information that would have prevented me from being frustrated. I will be finding another place to take my car. This is the first Honda dealership I have been to that has had service providers that do not go the extra mile to ensure satisfaction. More
by canderzak
Verified CustomerEmployees Worked With
Don’t remember name of service provider
December 11, 2018
Great people, great cars I don't usually write reviews, but after buying my new (used) car I had to. This was the best car buying experience I ever had and I have bought quite I don't usually write reviews, but after buying my new (used) car I had to. This was the best car buying experience I ever had and I have bought quite a few cars. My first contact was with Debbie who was friendly and not pushy. That's why I stopped in to see the Pilot I saw on the Internet. I test drove the Pilot with salesman Mark, who was also not pushy, friendly, and down-to-earth. I returned two days later and finalized my purchase with Chris who was professional, efficient, and got me a good rate on my loan. I wanted a vehicle that had been cared for as well as I took care of mine and that's what I got (maybe better). I love my 2016 Pilot! Great people and great cars! More
by THERESA.EVANG
Employees Worked With
Debbie Ewer, Chris Beck, Mark Filip
December 10, 2018
Would not take my Honda anywhere else! Had to get some non-routine maintenance done on our 2006 Odyssey, JL Freed gets that done along with routine stuff stuff such as oil change and tire r Had to get some non-routine maintenance done on our 2006 Odyssey, JL Freed gets that done along with routine stuff stuff such as oil change and tire rotation with ease. Took care of some warranty work with zero hassle. This place is professional and by far and away best Honda dealership service department we have ever used in any of the 6 locations we have been stationed with the US Navy. Wish we could move them with us to FL next summer. V/r CAPT W H Clarke More
by whclarke
Employees Worked With
Natalie, and young African American gentleman with a good beard. He was my service rep for this visit, 1st time I have seen him, nice addition to the team., Matthew Beatty, Chris Ofner
December 10, 2018
Personalized service J.L. Freed makes you feel important the minute you drop off your car. The service member provides great service and follow up. They call you with upd J.L. Freed makes you feel important the minute you drop off your car. The service member provides great service and follow up. They call you with updates if necessary, then walked out with me when my car was finished to review what services were performed. I am very happy with the service, that's why I have been a customer for about 8 yrs now. More
by lmccallion
Employees Worked With
Ken in service
December 09, 2018
Second verse, same as the first We just purchased a new Honda Pilot at JL Freed. That is the second vehicle we've purchased there, and once again we worked with Geoff Smith to get a We just purchased a new Honda Pilot at JL Freed. That is the second vehicle we've purchased there, and once again we worked with Geoff Smith to get a great deal. Everyone there is friendly, and I never felt any pressure. We will be going back to JL Freed the next time we're in the market for a car. More
by ckcpipe
Employees Worked With
Geoff Smith
December 09, 2018
excellent customer service, sales representative, management I know Frank Bennett from Acura. I first went to Acura dealership to look into RDX but it was two big to fit in my garage. There I found out that Fran I know Frank Bennett from Acura. I first went to Acura dealership to look into RDX but it was two big to fit in my garage. There I found out that Frank Bennett now works at JL Freed Honda. So, mu gut feeling took me over to your dealership. I met with Frank and wanted to make a deal for buying/ leasing Honda CRV. The whole deal went thru fantastically. Manager Daren was very helpful. I bought my SUV and financial office management made everything possible for a smooth transaction. I would recommend JL Freed Honda Dealership to my friends and family in future. Thank you Frank, Daren. More
by AVASHAVERMA8
Employees Worked With
Debbie Ewer, Daren Tolbert, Frank Bennett
December 09, 2018
Solid as Usual Came in for a routine inspection. Crazy busy but in and out in an hour since I had an appointment. Service was solid as usual. Came in for a routine inspection. Crazy busy but in and out in an hour since I had an appointment. Service was solid as usual. More
by ServiceCustomer2018
Employees Worked With
Someone else in Service helped me - a woman
December 09, 2018
5 star service I can’t say enough great things about my buying experience at JL Freed Honda. We were greeted with a warm smile as soon as we walked in the door. Eve I can’t say enough great things about my buying experience at JL Freed Honda. We were greeted with a warm smile as soon as we walked in the door. Everyone was very friendly and we never felt pressured or rushed while we were deciding what we wanted. Jake helped us pick out a new CRV and had all of our paperwork ready to go after our test drive. We love our new CRV and really can’t thank Jake enough for all of his help. More
by AMayer
Employees Worked With
Jake Klein
December 08, 2018
Best car buying experience I ever had Instantly greeted and taken care off. No pressure salesman. Solo test drive. Great offer on trade in. Great price. Great finance rate and checkout pr Instantly greeted and taken care off. No pressure salesman. Solo test drive. Great offer on trade in. Great price. Great finance rate and checkout process. More
by MLABAY
Employees Worked With
Chris Beck, Jim Gablein
December 08, 2018
Renew lease I stayed in contact with my salesman throughout my first lease on questions and possible concerns. When I was ready and approaching the end of my lea I stayed in contact with my salesman throughout my first lease on questions and possible concerns. When I was ready and approaching the end of my lease, I was offered many options. I absolutely appreciate the guidance I received from Geoff Smith and the time he took with me to understand my purchase. I couldn’t be happier and just love my car! More
by BUNSUZ
Employees Worked With
Geoff Smith, Matthew Beatty
