J.L. Freed Honda

Super quick repair I dropped my car with a flat tire on Sunday night and by 9:30 on Monday they had replace the tire. They also check the battery which failed and they I dropped my car with a flat tire on Sunday night and by 9:30 on Monday they had replace the tire. They also check the battery which failed and they replace that too! Then the courtesy shuttle came and picked me up at home and I had a delightful drive up to the dealer. Couldn’t have been better! More

Positive experience. Walk in service without previous schedule. took less than one hour for oil change windshield wipers installed..Prompt efficient service. I LIKE BEING Walk in service without previous schedule. took less than one hour for oil change windshield wipers installed..Prompt efficient service. I LIKE BEING to walk in ,have service done,and wait in a nice waiting area with cookies and coffee. More

First time customer First time at the service center , easy to find. From the time I pulled in til the time I left was a good experience. Right on time with the estimated First time at the service center , easy to find. From the time I pulled in til the time I left was a good experience. Right on time with the estimated time and cost . Cheaper than another dealership! And closer to home! More

On our own We picked a new Pilot a few weeks ago and it was a bit crazed due to electronic issues with vehicle. An identical vehicle was available on lot so we We picked a new Pilot a few weeks ago and it was a bit crazed due to electronic issues with vehicle. An identical vehicle was available on lot so we ended up purchasing that Pilot instead. We were shown where to go on JLFreed website for videos of features and how they work but absolutely no walk through of vehicle and how all works. Was basically handed key and a thank you. I even had to ask how to unlock car. Very odd and still confused but will figure out on our own.. More

Personable, and accommodating to my needs. I actually missed my scheduled appt for service work and they fit me in regardless. That alone I greatly appreciated. Chris in the service area was al I actually missed my scheduled appt for service work and they fit me in regardless. That alone I greatly appreciated. Chris in the service area was also helpful as having a new car I was still not familiar with many of “gadgets”. Chris went out of his way to explain. More

Car inspection and oil change Drop off of car is speedy. Service was fast. They suggested tire rotation and balancing which I okayed. Good cookies, water and coffee and WiFi. Waiti Drop off of car is speedy. Service was fast. They suggested tire rotation and balancing which I okayed. Good cookies, water and coffee and WiFi. Waiting area is pleasant. More

Reinspection I brought back my car, without an appointment, for reinspection, and was able to wait for it, and it was done in a timely manner. I brought back my car, without an appointment, for reinspection, and was able to wait for it, and it was done in a timely manner. More

Professional efficient service This dealership offers professional, quality, friendly, efficient service every time I bring the car in. The entire service staff from receiving the t This dealership offers professional, quality, friendly, efficient service every time I bring the car in. The entire service staff from receiving the the car to explaining the work that was done to collecting payment, is friendly and thorough. I also appreciate the comfortable place to relax, watch TV, grab a snack, or get work done while I waited. More

So far so good My Honda CRV was due for scheduled maintenance. All went as expected, It took an hour and a quarter and the cost was very reasonable. My Honda CRV was due for scheduled maintenance. All went as expected, It took an hour and a quarter and the cost was very reasonable. More

A good group of people that were very nice and efficient. From the time I drove the car into the garage to the time I left the service was out standing. Very nice people to work with. From the time I drove the car into the garage to the time I left the service was out standing. Very nice people to work with. More