J.L. Freed Honda

Great experience We were in the market for a minivan. JL Freed had the pre-owned vehicle we wanted. It was in great condition. Nico went out of his way to help us, We were in the market for a minivan. JL Freed had the pre-owned vehicle we wanted. It was in great condition. Nico went out of his way to help us, even when he should have been on his way home! We showed up as he was on his way out the door, but he stuck around and helped us get the deal we wanted. He was knowledgeable about the vehicle and was very helpful. Thanks to Daren and Doug for making the process as easy as possible for us! Great experience! More

Pleasant and efficient We were greeted right when we walked in the door, and introduced to the salesman within minutes. Pat was patient, knowledgeable and straightforward. H We were greeted right when we walked in the door, and introduced to the salesman within minutes. Pat was patient, knowledgeable and straightforward. He never pushed us one way or the other, but rather gave us tips based on his vast experience. He never spoke down to me as a female, and addressed both of us respectfully (I was the primary purchaser, but my husband came along). It was one of the most pleasant car-buying experiences I’ve had. I live closer to another dealership, but happily gave them the sale. More

Excellent Patrick Colucci is the best. We love our Honda Pilot. Pat took care of all of our needs and we are very grateful that we were able to deal with him ag Patrick Colucci is the best. We love our Honda Pilot. Pat took care of all of our needs and we are very grateful that we were able to deal with him again. More

CR-V front end deer damage J.L. Freed's Body Shop team is awesome! Great customer service assisting us during a holiday, excellent communication throughout the repair, and flawl J.L. Freed's Body Shop team is awesome! Great customer service assisting us during a holiday, excellent communication throughout the repair, and flawless body work. The body panels and paint match is amazing! More

Great Customer Service I drive 40 minutes out of my way to get my car serviced here. You can tell it's a family run business that actually cares about its employees and cus I drive 40 minutes out of my way to get my car serviced here. You can tell it's a family run business that actually cares about its employees and customers. More

Everything went as planned, appointment and warrenty repair. Fl Freed is a fantastic dealership in all respects. They always treat me very fairly and with respect. I have no complaints with their service depart Fl Freed is a fantastic dealership in all respects. They always treat me very fairly and with respect. I have no complaints with their service department. More

Seemed to be an excessive wait for this service call There seemed to be an excessive wait for this service call. They were very nice and apologized but it seemed there was a ho hum approach until I spoke There seemed to be an excessive wait for this service call. They were very nice and apologized but it seemed there was a ho hum approach until I spoke up... I was surprised, they are usually better More

Great and friendly service The people r always nice and friendly In the service center. The only thing that I don’t like is that Doug Kulp is no longer there. I miss him The people r always nice and friendly In the service center. The only thing that I don’t like is that Doug Kulp is no longer there. I miss him. More

Friendly, timely, flexible They definitely wanted my business. Another dealer with a similar vehicle offered slightly more for my trade-in, and Freed was willing to match to ens They definitely wanted my business. Another dealer with a similar vehicle offered slightly more for my trade-in, and Freed was willing to match to ensure I finished out my business there. Overall, very friendly, timely, and professional. More

Excellent Service Excellent service, very professional, done in a reasonable amount of time, and work was at a reasonable cost! I would recommend this dealership for se Excellent service, very professional, done in a reasonable amount of time, and work was at a reasonable cost! I would recommend this dealership for service. More